Kmart - Harassment
SPRINGFIELD, MISSOURI -- Be the worst in the world. I have never had anything but trouble at this Kmart, but the others never have stock and this one always does. (I think simply because people won't go in there) I decided to brave it today because I had simple trans.
2 olay face cleansers 3.59
2 ol bw 5.79
1 all 3.50
2 ivory@ 1.79
just a little over 50.
no card and no p and g
It was a male cashier, the hateful girl comes over from service desk to check my coupons. (she ALWAYS does this.) She has yet to be able to reject one of my coupons. I am using them correctly. She started in saying I didn't have enough olay to use both, she said I had to buy 4 bw to use to coupons. I stated that you have to buy cleansers to get the bw free. She said she didn't see cleansers. I picked them up and showed them to her. She kept mumbling and being rude and snarling.
I asked her if she would like to see my next set of coupons. She said yes, she has to make sure they are correct. (hatefully) I said ok, but before you accuse me of anything, please read the coupons. Well needless to say it did give me the gift card, nor did it print p and g. She started saying its after coupons and discounts. I said no, manufacturers coupons count for the total, she said no, she has worked there for years. I told her I have shopped there for several, and knew how the promos worked.
She kept on saying how she knew everything about Kmart, so I pulled out the 15 gift cards that I got yesterday and showed her. She said, you SHOULD have spent over 50 each time. OMG!!!!!! She is unbelievable. I asked her about the p&g and she said it was not her job to know the promotions, because she is only part time. Customer service shouldn't know promotions? If they are going to accuse people of wrongdoing they should at least read the coupons!!!!! I asked what exactly her job was...to harass customers?
She then started in about extreme couponing and how much people like me cost the store. I had 9 coupons!!!!! I said are you accusing me of stealing? She said, it is like stealing. Wow. I asked if it was her job to be an a@@hole, and she said that she wasn't being and a@@hole. She said it was sad how they were on extreme couponing and how people are ripping the store off and that I am in there too much.
I go there about 3 times a week, but hadn't been since the first week of July because I have been out of town. I also am unaware that there is a limit on how much you can shop. Becca argues about the bw coupons and said I didn't have enough stuff to use 2 coupons. The male that should of been ringing things up was so nervous and he was never rude. Becca was the problem. I spent 300 dollars in cash yesterday at Kmart and then am treated like this. I had a friend with me who saw the whole thing. I asked corporate to pull the tapes and watch how this went. I have had a few other run ins with Becca when promos didn't work right and all she would say is that I did them wrong. Limits, always something besides a real answer.