Dish Network - Horrible Ethics!!!!
Lack of Support for Their Reps. - Complaint
CUMMING -- Today I called to cancel my service because the last time I called I was told I didn't have a contract with them. I know it's my responsibility to know if I have a contract but I moved last year and I signed something that the installation guy brought with him, I thought it was just saying he did the installation.
Well it turns out I signed a contract that I had no idea I needed. Because I moved? They say I was told by their representative that I had to renew my contract for two years. No one told me that I had to renew. I have a big problem with the fact that they do not support what their reps tell the customers. I called and talked to a representative who told me I had no contract. But they still want to charge me a cancellation fee.
I will pay the fee but I think they have no ethics!! Don't even use them!!!!!