HMS Home Warranty - Terrible Warranty
Replacement - Complaint
FORT LAUDERDALE, FLORIDA -- My Maytag dishwasher needed to be replaced and HMS offered us a Hotspot brand dishwasher with "comparable features". This brand is GE's not for retail line of appliances. Home Depot and Lowes won't sell them in the stores because of poor quality. When I complained, I was offered $321 replacement value for my Maytag dishwasher with multiple nice features. I couldn't find one with comparable features for under $650 not to mention delivery and instillation.
HMS rational was they were offering a comparable product. This is my first year with HMS and would NOT recommend it to anyone. My other home had AHS for 15 years and they never replaced our appliances with off market brands. I will not be staying with HMS!
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