Gateway Computer Service
Acer Service, Canada
IRVINE, CALIFORNIA -- I have a Gateway DX4820 Desktop Computer that came with Windows 7 64-bit, 6 GB memory, 1TB hard drive, DVD+/-R burner. It also came with a 24-inch widescreen monitor in a package deal from Costco. I paid CDN$799 for it, and the price included a two year warranty. Since I got it about a year and a half ago, I have added memory to max it out at 8 GB, a second 500 GB hard drive, a wifi card and an analog fax modem card.
The only complaint I have is that it only has 3 expansion slots, but that will become less of an issue once faxing is officially dead, and I can toss the fax modem. I also have an external floppy drive hooked up via a USB port, but again, floppies are all but officially dead. I have an external HD for backup, and the operating system is set up for periodic automatic backup. The computer stays on all the time.
Several months after I got it, I had problems with the monitor, so I took it to the Acer Service Centre here in Canada and they fixed it and shipped it back to me all on warranty. I've had no problems since then. My experience with computers started 20 years ago with a 486 clone and over the years, I've had every problem one can have with a computer. The most important thing I've learned is don't [snip] with it unless you really know what you're doing. And stay away from those third party "fix your registry" apps. They mostly screw it up.