Geek Squad - What Happing to Online Support?
Minor Computer Issue - Complaint
DETROIT, LOUISIANA -- Explained two pc issues,.1St, restart after missing icons after logging in only happens 3 times in a week 8/13 then error 404 Apache 22.22 Popped up in a link 9/4.I know this is stupid minor I guess they didn't understand. Both so called techs stated I needed to bring it in.Not once did they opt to take control to check the problem out. I had iyogi before, but they asked didn't they earn the right for me to add a good but 4yr old pc with them, in a aggressive tone, even though was not using and always try to sell you software like tune up that's included with service.
The thing is, at least they took online control to check problems and got it fixed. I got a nice computer w/gs discount good deal I thought. I'm disabled that was the reason I liked online support. Plus I knew little more then avg. That I can fix some issues myself, it takes some time that I didn't really have. I tried geek squad cause I didn't want to delete the wrong file and make things worst. It runs good and fast so it wasn't that serious. Never again !