JD Byrider Informative - Look elsewhere for a car
ALLENTOWN, PENNSYLVANIA -- Let me first say the JD Byrider Dealership I dealt with was a privately owned dealership who simply purchased the right to use the company name.
Also, this is a dealership set up to sell a car to anyone with bad credit. No one will be turned down if you have the right down payment. They will try to work with you and get it financed. Mind you, you have to have insurance already before you buy a car from them. Sound stupid? I know. How can you get insurance on a car you don't even know your getting yet? But anyway, that's the way they did it.
Several things wrong with this particular dealership. 1) It had problems with overheating to which we had it back to them twice for them to repair it (same part) and it still didn't resolve the problem. We sat there on one visit on our wedding anniversary for 3 hours waiting for our car to be finished. When my husband inquired about it, he discovered that it was taking so long because the mechanics did not know how to use the diagnosing equipment for the car. I swear they just hire anyone. These mechanics were totally incompetent. When we finally took it to an auto shop on our own, we discovered a sensor needed to be replaced and that it would cost $1800 for a new one. 2) The passenger side view mirror did not work from the day we bought it. There said they would put in a order to Ford Agency for a new mirror. At the time, we were moving south (18 hrs away) and went in to see if our mirror had arrived. They never even ordered it and we were moving in a week. So then they said we would have to wait 2 weeks for the part to come in. All this time they were RIGHT NEXT TO A FORD DEALERSHIP. What a bunch of morons!!!! They couldn't go next door to get my part. It was literally a walk across the parking lot. When it finally came, they ordered the wrong mirror. I had an automatic mirror and they ordered a manual. There was no time to make a switch so I was stuck with a manual. After the mirror was installed, my car would become soaked inside the door and floor boards every time it rained. I went to a JD ByRider in Georgia to get it looked at and they could not work on my vehicle because I bought my car from and independent dealer with the same name, which is how I found out it wasn't company owned. So, I got screwed there.
Here comes the real issue. A year after we moved to Georgia, my husband was assigned to a military base in Kansas. When we got there, I had the car registered in Kansas. (later I found out I didn't have to do that b/c the military uses "home of record" and I could renew online with Georgia). Anyway, this cause a major upheaval and the eventual loss of my car. When I registered my car in KS, I was asked for my title. I did not have one, PA does not permit the owner to have a title until the vehicle is paid off. KS required the title with the owner at ALL TIMES regardless of loan status. So KS filed with PA to obtain the original loan. JD Byrider and State of Pennsylvania absolutely refused. I had JAG involved as well. No amount of legal assistance would get anyone to budge. So in the end, JD Byrider stated they wanted the car returned to them. This process took 6 months before they finally came and got the car. So after all that time and money, I was out of a vehicle in Fort No Man's Land, Kansas. Get this! A month later I was contacted by the company that towed my vehicle stated it was still sitting in South Dakota waiting to be taken back to Pennsylvania. I had to sign a form giving up rights to the car so it wasn't mine anymore. Why where they calling me? Wasn't my responsibility anymore.
Long story short....I will never buy a car from them ever. I don't care how good the deal is, it truly isn't a good deal. They also tried to say that it was illegal for me to leave the stated with "their" car b/c my loan wasn't completely paid. What a bunch of bullcrap!! Not only were they wrong, but a clause in my car loan stated I was allowed to for certain purposes and the example they gave was "MILITARY". They told me it didn't apply in my case. Well, they signed it and so did I. As far as I'm concerned and any attorney will tell you that was legally binding.
NEVER NEVER NEVER buy a car from JD Byrider in Allentown, Pennsylvania. RUN FAR FAR AWAY AS QUICK AS YOU CAN.