Banzai Falls Water Slide Complaint - Not Worth The Money - Water Slide
NEW YORK, NEW YORK -- This product as others have stated is not worth the money. I just purchased it on 6/17/2008. I have used it exactly 4 times. You cannot return it to the place of purchase once opened nor can you reach their customer service department at 1-800-434-6178 which I have tried on 8 occasions (yesterday 2 times!) You wait upwards of 15 minutes and the call then hangs up on you. I emailed them finally and still have not heard from them. The workmanship on this product is horrible. Everything from day one is breaking at the seams.
The only alternative I will now have is contacting the Better Business Bureau and Consumer Affairs. Please do not waste your money on this slide.