Geek Squad And Best Buy Complaint - Horrible Service Robbery
JACKSONVILLE, FLORIDA -- I took my PC in to the Geeks at Best Buy in FL. They charged me 200.00 For diagnosis and repair. I went back 5 days later (cause they didn't call in 2-3 like they said they would.)
They then told me they needed my recovery backup disk, I told them I didn't have one. So they told me there wasn't anything they could do. I wanted a refund and they refused me! If they can get away with this it is outrageous!!!!!!
I have done everything I can and no refund I basically gave them 200.00 For nothing !!! And the it was charged on my Best Buy credit card and they refuse me a refund too!!!!
Mad mad mad.
This is the first review I have ever written on anything!!!!!!