UMG*EDGE Complaint - UMG EDGE
This company, UMG, evidently got evidently got my account number through an online purchase my wife or I made. Somehow during that transaction we didn't uncheck a box or otherwise indicate that we did not want this service so for the last two months their fee has appeared on my bill. I missed it the first month so I ended up paying for it. When I called them after the second month bill came in they were quite reasonable about giving me credit for current month but their customer service representative was not able to do anything about the month for which I hadn't challenged the charge. Of course it is not cost effective for me to pursue redress for this small amount so they get away with that scott free. BEWARE and don't let even the smallest unidentified charges slip by on your statements.