Federal Express Corporation Complaint - They Lie And Do Not Care About Customers!!
EVERY SINGLE TIME that I have to deal with FedEx there is a problem!!! For starters when they “miss you” and are supposed to return to re-attempt delivery on three consecutive business days, THEY NEVER DO!!!!! I have waited ALL DAY for them to return and then I just happened to go to my computer to check the tracking info, it said that an unsuccessful attempt to re-deliver the package had been made and I had been home ALL DAY!!! There was no new infonotice because THEY NEVER CAME they just issue some BS infonotice number and a BS time and then they make you drive all the way to them to get your package anyway!! Now today, I had a $1000 Dell laptop delivered to my mom’s house (because she is always home and I got tired of chasing FedEx around), and the bottom of the cardboard box was totally ripped, so much so that there is no way that it held a 17” laptop!! AND the packing list on the front of the box was ripped open and the packing list was removed. When I called to report this they were totally nonchalant and non-caring yet AGAIN!!! The “customer service” representative actually told me to just turn it on and “see if it worked” WHAT??!! Was is dropped? When was it opened?? Is everything in the box? I could tell that the box had been opened and the contents removed simply by the way that the package inserts were folded inside!! They are very inconsiderate and unprofessional and I wish that companies all over would stop shipping with them!!