Andersen Window And Door Corp. Complaint - Andersen Doors Coverup Of Defective Products
BAYPORT, MINNESOTA -- In 1998 I had five sets of Andersen frenchwood gliding patio doors installed in my home by an Andersen dealer. There are two four panel two doorsets and three two panel one door sets.
At this point 75% of the individual panels are delaminating and failing.
The cause of this failure in lamination is due to the fact that Andersen manufactured these doors with a faulty glue. This was known by Andersen shortly thereafter. Instead of issuing a recall or trying to correct the problem Andersen choose to ignore the defect in manufacturing and let their manufactures warranty expire. Upon contacting customer service, I was told they would sell me new doors at a discount but I would have to pay for installation. Anyone considering an Andersen product should review.
The numerous complaints that are available on the internet.