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Chili's Consumer Reviews - Page 6

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Really Bad
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PLANTATION, FLORIDA -- People off duty in the kitchen... in the dining area playing around while customers are eating. Manager had no control of staff. Had to tell the waitress to tell cook how to cook flour tortillas. They came out great then... but drunk kid was all over the store and no manager to be found. Then two guests walk in and a guy that is in uniform tells them someone will be there instead of helping them... I'll never come here again.

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Terrible Service
StarStarStarEmpty StarEmpty StarBy -
Rating: 3/51

ALGONQUIN, ILLINOIS -- Every time my family and I go to Chili's in Algonquin, IL the service is terrible. You have to wait for refills, wait for your bill. We ended up paying on the kiosk but had a question - never saw our server. It's very frustrating we like the food but the service is continually bad.

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Ridiculous
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

COLUMBUS, GEORGIA -- Went into Chili's tonight at 6:30 Sunday evening. Sat in bar area. Sat there for 15 minutes while 4 different servers walked passed and didn't even acknowledge we were sitting there. The manager even made eye contact with me at least 4 times while she made a drink. They were not even busy! Finally we got up and left while waiters and waitresses just stood around chit chatting. So bad on so many levels. One guy even had to approach his waiter for his ticket. Worst customer service EVER!

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Worst Dining Experience
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Rating: 2/51

SHOREWOOD, ILLINOIS -- 8/26/12 The visit began with a dirty booth being provided to us. The waitress in our section was hurried and inattentive. Since I have to take a medication with water, I ended up asking the bartender since she practically disappeared until the meal was completed. Bottom line: poor service, trite menu, tired decor, and inattentive staff. Stick to Red Robin, Houliahn's, or Buffalo Wild Wings.

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Bad Chili's
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PEORIA, IL., ILLINOIS -- Server, **, was bad. Didn't care. The Margaritas here are different than all the other Chili's. They all seem aloof. All other Chili's in central IL are good.

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Good food, iffy service
By -

MARIETTA, GEORGIA -- I went to Chili's on Roswell Rd. on 1/15, and ordered the 2 for $20, which is definitely a great deal. Other than finding a hair embedded in the cheese on my Texas cheese fries, the food was pretty good. However, I left almost half my meal in a to-go box and when I returned less than 2 minutes later to retrieve it, they had thrown it away and didn't offer to reimburse me, and really didn't seem apologetic at all. I like Chili's in general; however, this experience was less than desirable.

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Disgusted and Disappointed
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Normally I like Chili's food besides the fact that it is way too salty. I also found a hair in my to go box. I'm truly disgusted. I don't even want to eat my food now... What a waste.

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Service That Is Terrible
By -

Not to bore you with a long story but I had the worst service ever today and the sad part I never got my food. My total bill was going to be close to 70 dollars. I'm glad things are so good that you can piss off people.

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Disgusting Food
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CHARLOTTE -- Some cook spill the food or they drop it, pick that up and put it back on the plate. The managers they don't care. Tell your friends "Do not eat there." Servers never wash their hands after smoked, is terrible.

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Worst meal EVER
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KNOXVILLE, TENNESSEE -- 1. SLOW service. 2. COLD food. 3. Long wait (over 90 minutes for food). 4. Incorrect meal served. 5. Terrible tasting food.

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Chili's Rating:
Star Empty star Empty star Empty star Empty star
1.2 out of 5, based on 28 ratings and
66 reviews & complaints.
Contact Information:
Chili's
6820 LBJ Freeway
Dallas, TX 75240
972-980-9917 (ph)
www.chilis.com
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