Meijer, Inc. Consumer Reviews - Page 3

YPSILANTI, MICHIGAN -- I have completely stopped buying at Meijer over these incidents. I ran out of gas, and walked to the nearest gas station, which was at Meijer. I had my checkbook, but had left my ID in my vehicle about 2 miles away. They flat-out refused to honor my check at the gas station because I could not present my ID. I then walked INSIDE the Meijer location, bought about $20 worth of stuff, and wrote my check for $20 over, without ID, and used the $20 to purchase the gas.

I then walked back inside the Meijer location, and asked for the store manager, who assured me that it was in fact NOT the rule for the gas station to require ID on all checks, only if prompted by the system. (I had been writing checks for gas for about 5 years at this location prior to this incident, and I don't recall ever having been asked for ID.) About a year later, at another local Meijer gas station, I had one of those prepaid debit card/Mastercards. It had about $50 on it, and I only wanted to put $20 in my tank.

I tried to swipe it at the gas pump, and it wouldn't work. I went inside to see what could be done about it, and they said, "Oh, it's probably because it's a gift card, just pump your gas and then we'll run it inside." Well you can guess what happened next- I put $20 in my car, and the system wouldn't take the card for the gas. Their systems do not allow you to pre-pay for gas in the store with a credit or debit card. I had $20 in my tank and no way to pay for it.

They told me I couldn't leave to get money unless I left the car there (and I can't go anywhere without the car), but the cashier let me use the phone to call someone else to give a credit card number over the phone, which was very nice of her. I then went INSIDE the store and used the rest of the gift card on products in the store without a hitch. So from these experiences, I have completely stopped shopping at Meijer, whether inside or out.

WARREN, MICHIGAN -- I have really had it with Meijer. It is one bad experience after another. Their Meijer brands are a complete flop. In this past 2 year or so since this new store opened, I have had Meijer brand mouthwash that dyed my teeth blue, bought chicken breast at great prices but when I miss the sale, I get freezer burn and I paid more than double for it. Anti acids that I save a couple of dollars on maybe 20 percent savings but I have to take 3 times the amount for it to work. That is not a savings. It is in fact a scam. I have had with this chicken scam too. When it is on sale, you cannot miss the price and when it isn't on sale you cannot find a price on it.

Whatever happen to plain old Crest toothpaste? They never have it. I have to go to CVS to get it. But they have 20 different options if you want Crest. I bought a pan for the Thanksgiving dinner and get home. The wife asks me "where is the lid?" I tell her "they don't have lids. It just the pan." She runs up there and is told they do not come with lids. Now that the season is over they all have lids. They consistently overcharge me on their sale items. In fact at one particular visit it was so bad I just walked away. I wasn't going to stop the cashier for every damn sale item. I cannot find anything in that store. It took me years to get acquainted with the other store.

That took me years to get acquainted with that one too. Now in 2 years I find that I still waste more time looking for the items I need than it is worth. The company has really lost touch with their customer service. I heard that on their busiest days, Meijer makes a Million days a day. Add that up and tell me why I should have the choice of 6 self serve checkouts or 3 long lines with a cashier? Tell me why with Meijer's own claimed profits I can find competent help that can direct me to a product? Well anyway you don't have to tell me why I will not be giving Meijer my business.

COLUMBUS, OHIO -- As a long time shopper at Meijer on Broad St. in Columbus, Ohio I was appalled at the treatment I received when I reported to the manager about what happened to me on Thanksgiving. As I always shop there, that is where I purchased my Thanksgiving Turkey.

I picked a large turkey out of the lot of them and paid for it and took it home. Come Thanksgiving morning, I proceeded in making my dressing, stuffing the turkey, and put it in the oven. I was having dinner guest of about 20 people for dinner and wanted everything to be just right. I let the turkey cook as normal and poured the drippings out several times to make my gravy with.

Everyone started arriving and we at that time carved the turkey. At the first bite of that turkey everyone started going for the water. That turkey was so hot that it would burn your mouth and I do not mean by the heat of it. None of my guests could even eat it. The gravy over the potatoes was just as hot and you can only imagine the dressing that came out of the center of that bird. We had to throw it away. No one could eat it. My dinner party was ruined. So we went to Denny's and I paid for turkey dinner for all my guests. I was so embarrassed, to say the least.

I went to the manager of the Meijer store and told him my dilemma. He then informed me that what I had selected was a Cajun style turkey. I had never even heard of anything other than a good old-fashioned regular turkey. Anyway he was very abrupt with me. Said that I should have read the package closer and I would have known what I was buying. Treated me like some stupid person that really did not know what they were doing. Again he had embarrassed me.

The turkeys needed to be clearly marked and put in their own location for people that wanted that type of turkey instead of thrown in with the regular turkeys. The manager and this experience has me very upset and doubtful that they will ever get my business again... Thank you for letting me advise the people to Watch Out For cajun turkeys in your grocery store.

WARREN, MICHIGAN -- I purchased a car battery late on a Saturday night. My son came out of work and someone stole his right out of his car. Of course Meijers is the only place open at midnight to buy such a product. I went there. I found a good deal or so I thought on a battery. After being run up at the register I found I was charged an extra 8 dollars on the bill. I was told it was for the exchange. What exchange? I wasn't exchanging one. Then I was told it was like a core charge and I had to pay it in advance to bring the other one back. I told the cashier I didnt have one to bring back and explained why.

I was then told to just go to the service desk and explain it to them and they could help me. I was tired and it was now going on 12:30 at night and I get up at five am and my son was stranded all alone in a parking lot. I ended up going back the next day. I was told this was store policy. How can they charge you for something you are not going to even return. I was then told "just bring in another one." Sure everyone has an old extra dead battery lying around.

That night I also grabbed a gallon of milk. Opened it up the next morning to have with my coffee to only find it spoiled. I also took the gallon of milk back with me. To only be told how did they know I didn't leave it out all night to get spoiled? After really getting mad now due to the battery and now the milk. I finally got a different gallon of milk.

I am new to shopping at Meijers as this one just opened up on mound and 13 mile in warren. I'm new to the neighborhood and it seemed nice and close. I also ended up returning the battery for a full refund and a explanation of why I was returning it. Its not fair meijers was going to make an 8.00 profit off of me.

I went someplace else and purchased one for even cheaper. No charge for a mystery battery to bring back. I was told "you were only charged this if you did bring one back for them to get rid of it for you." Will never shop at Meijers again. So much for that credit card... Sent it back to them with complaints and explanations. No response from them either.

FORT WAYNE, INDIANA -- For Christmas I received a compact refrigerator that was purchased at a local Meijer's store. Last month I noticed it was not very cold inside. I kept turning it up and checking every couple of days to see if it was working any better. Friday I unplugged it and took it back to the store. I didn't have a receipt because it was a gift. The store would not take it back or give me another refrigerator because it was past ninety days and I didn't have the receipt. They said I could contact the manufacturer myself.

As I was removing the refrigerator from the car a neighbor noticed and asked if I'd gotten it new. I explained the situation and told her I was unhappy to be stuck with a broken refrigerator. She told me to shop at Target next time. Early last year she bought a microwave and the same thing happened - it quit working after four or five months. She took it back to the store. They called the manager to the desk and she explained the problem. She sent someone to get her a new microwave to replace the broken one.

The customer service representative said it wasn't usually their policy since she did not have a receipt and the purchase was made several months before. The manager told them both that Target stands behind their products and no one expects to buy a microwave that only lasts four months. She also said it would be easier for the store to get their money back and a big inconvenience for the customer. I learned my lesson. Even though it may have been a few dollars more to buy one not on sale at Target, I would have a working refrigerator from a company that stands by its merchandise.

COLUMBUS, OHIO -- They threatened to have me arrested for couponing. I was only using manufacturer coupons if cashier and register take coupons then I'm not doing anything wrong. They really lost a very good customer. I did all my shopping at Meijer for the nine people who live in my home. I purchased all my food items, dog food, all household, school clothes, school supplies, most of Christmas shopping. Almost every cashier knows me by name. There was a girl who works at service desk and she always treated me very unkind and I'm sure she had a lot to do with this.

And I've heard many other people complain about her and the general manager does not do a good job. I have been shopping at this Meijer since the day it opened but never again and I also worked at this store as a vendor but I quit my job just I wouldn't have to return to this store.

DAYTON, OHIO -- I went through the self-check out at Meijer. I scanned some chicken. Apparently it didn't scan. I scanned all my groceries in the cart. I had two toys in the bottom of my cart. I made a mistake and was distracted by my phone. I forgot to-ring the 2 toys up. I spent around 75.00 in the store. I was stopped by the loss prevention person. I told her over and over again it was an oversight on my part. I never tried to conceal anything. I offered to pay for the items. I told her it was an accident etc... I even stated when she accused me of not ringing up chicken that I remembered having trouble scanning. That it wouldn't scan.

I asked about hidden cameras etc... She threatened to call police or I could get a lawyer. The fee was 65.00. I was mad, confused. The loss prevention person was rude. When I told her I made a mistake that wasn't paying attention that I could pay for it she said "no" and if that made me feel better about myself I could say that it was accident. I have shopped here for a number of years. Spent thousands of dollars I am sure. I was embarrassed and felt like there was nothing I could do or say to prove myself.

She even accused me of doing the same thing on previous shopping trips but had no proof of such and stated she could catch up to me, which is ridiculous since I am in that store at least 3 times a week. I felt like she didn't have any real proof of anything. I was given a civil fine of 65.00.

BURTON, MICHIGAN -- Recently, when I purchased alcohol at a suburban flint Meijer's, I was asked to provide my driver's license for I.d. purposes, 63 years young, I felt that was a compliment. Then the cashier swipes the magnetic strip on the back of the license. I asked why and she replied they needed my birthdate. Sure enough, the date was printed on my receipt.

Um, folks, your license includes such pertinent, personal info as your social security number, address etc and is a great tool for the devious identity thieves. Calls to Meijer's were rebuffed, with denials that I didn't see what I saw.
Beware. Don't hand over your license.

BLOOMINGDALE, ILLINOIS -- I have shopped 5 times at the new Meijers that opened in our area. Every time I go to this store I get overcharged. When they advertise a product on sale such as all Pepsi products they do not enter all of the products for Pepsi in the scanner so some of the items will ring up at full price. This is an ongoing problem with Meijer at all of their stores. In 2 months I have been overcharged at total of $60.00. This should not happen. I do not have a problem with other stores. Why can't Meijer get their prices right?

I contacted the company and they are so rude. They said they care about customers and would forward my complaint to a regional manager who would call me. In 3 mos. I have not received that phone call. They really don't care about their customers or they would try and correct their problems.

The funny thing is I was in another store today and the lady behind me was saying how she got overcharged my Meijers. I told her this was an ongoing problem. I will never shop the store again. It's not worth my time and gas to have to keep trying to correct what they should be doing in the first place. She had purchased diapers 1 package and when she got home found out she had been charged for 3.

I will never never shop this store again. I will give my business to someone who cares. I shop Walmart and never never have problems with overcharges or returns at their stores. I will go back to them as they care more about their customers. At least if you have a problem with them they will call you back.