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National Floors Direct - Page 3

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4.4 out of 5, based on 400 ratings and
477 reviews & complaints.
Company Profile
National Floors Direct
40 Robbie Road
Avon, MA 02322
888-400-3566 (ph)
(508) 580-8553 (fax)
www.nationalfloorsdirect.com
info@nationalfloorsdirect.com
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New Floors
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Rating: 5/51

FORT WORTH, TEXAS -- Just had flooring installed by National Floors Direct they were professional reasonable and fast. The turnaround for installation was within two weeks just because we wanted to make sure all the floors were from the same stock. Install was one day, they cleaned up after themselves and the floors are beautiful 🤩

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Carpet Install
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Rating: 5/51

MASSACHUSETTS -- MA25657- I called National Floors Direct, and they scheduled a representative to come out to my house. The representative was extremely kind and helpful with helping me make the best decision of carpeting for my house. The representative was super helpful in helping me stay within my budget. On the day of the installation the workers were extremely quick, clean and respectful. The carpets came out beautifully and I was very impressed with their work. *I received a gift card for my time in posting this honest review.*

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NFD Did a Fantastic Job With My Carpet and Vinal Floor
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Rating: 5/51

WINDSOR, CONNECTICUT -- I called National Floors Direct to get a price on installing carpet in my living room and Vinyl flooring in my kitchen. The salesperson was knowledgeable and showed up at on time. He spent over an hour showing us different types of carpet and flooring. The price was excellent, and it went seamless after that. I am happy to recommend National Floors Direct as we are happy with the finished product!

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Carpet Installation in My Condo
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Rating: 5/51

BOCA RATON, FLORIDA -- Happy to review National Floors Direct and the fabulous work they performed in my condo. The sales representative was professional and thorough in explaining my choices, the cost and the installation. The installers were as well trained and in no time my carpet was installed. Thank you!

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Best Bargain Flooring
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Rating: 5/51

NORTHEAST REGION, CONNECTICUT -- Wow! I love my new kitchen floor!! We wish we had done this remodel years ago. My kitchen looks modern and classier. Ryan our sales representative took the time to help us choose the best product for our kitchen floor. With 3 kids we needed the best durable product. We chose dark wood laminate. Installation day Christian and his team showed up on time and installed my beautiful floor. They did an amazing job. We plan to have National Floors Direct install more flooring projects for us.

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Professional Staff and Excellent Carpet Product and Installation.
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Rating: 5/51

BURKE VA -- This review is in reference to National Floors Direct purchase order number **. We got a quote from National Floors Direct after already getting a quote from Lowe's for new carpet in 5 bedrooms. After National Floors Direct came to our house and described the differences in carpet product and professional installation, we were convinced to go with them rather than Lowe's. Their price beat Lowe's substantially which was an added bonus. The installers were as professional as promised. They arrived on time and were polite and respectful of our home. They worked diligently and the new carpet look and feel exceeded our expectations. Very happy with National Floors Direct and would highly recommend their services. I received a gift card for my time in posting this honest review.

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Quick and Excellent Service
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Rating: 5/51

STATEN ISLAND, NEW YORK -- The sales representative had plenty of knowledge about carpets. His presentation was very good. The timeline of service was very quick. The serviceman were professional, and they worked fast. They spent less than an hour in my home. They shifted the furniture around, and put everything back into its rightful place. They also disposed of my old carpet.

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Installation of New Carpet
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Rating: 5/51

BOWIE, MARYLAND -- My experience with National Floors Direct has been outstanding from the initial call to the install. Freddie was our sales representative and he went above and beyond to accommodate our needs and to meet us financially. He also thoroughly educated us on the quality and warranty of the products and service.

We are selling our house and need to paint and re-carpet our entire home. We need to do the process incrementally as so not to incur debt or to interfere with our credit score. Freddy was able to lock us into a great deal and made it accessible for us to get our house done in increments. The installers were prompt, professional and called to confirm arrival time with in 30 minutes. They installed quickly and efficiently. The carpet is beautiful, thick and great quality. It's making us considering staying in our home. Thank you so much for the beautiful carpet. Like August 28, 2023 · last modified: August 28, 2023

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Awesome Experience From Price to Selecting a Carpet to Installation.
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Rating: 5/51

NEW YORK -- The sales gentleman was extremely enthusiastic. As soon as he heard that one of the rooms were for the man cave, he recommended a carpet that my husband absolutely love!. In addition to that the price was suitable for our budget and the quality of carpet as well. Once the installers came prior to their arrival, they gave me an ETA and they were right on time. He reminded me of the quote that was due in the format of payment as well, when they arrive, they check the areas, install the carpet in several hours and checked for my satisfaction. They absolutely left no mess and I was well please.

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Recent Carpet Purchase and Installation
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Rating: 4/51

BOCA RATON, FLORIDA -- I recently purchased (3) bedrooms worth of carpeting from National Floors Direct for our new home. National Floors Direct was the last out of (3) estimates we obtained for carpeting. The initial scheduling of the estimate was extremely quick and easy. The sales associate arrived promptly and was professional, personable and knowledgeable. He showed us a fair amount of samples and beat out the price of competitors; we signed a contract and scheduled our installation right on the spot.

The customer service reps who were in contact with us thereafter were courteous and professional and provided us with all the necessary information as it related to the installation process. Finally, the installers worked quickly and efficiently. The entire job was completed within a couple hours time. They cleaned up after themselves, did not leave any debris behind and left the rooms the same way they were found. Overall, our experience with National Floors Direct was favorable and I would use them again for future services and refer them to friends and family. Additionally, it should be noted that I received a gift card for my time in posting this honest review.

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