Priceline Consumer Reviews - Page 6

CAMBRIDGE AM 02141 -- I went on Priceline to get a good hotel cheap and much closer to my house with free parking. The agent then informed me he couldn't I al now booked to hotel. I do not one they are charging $84 for over night with no v

MR., IDAHO -- This is the worst travel company. They refuse to work flexible options with their customers during COVID-19 epidemic.

HAWAII -- Due to Corona virus we cannot go to Hawaii anymore. Priceline will not give refund.

We rented a car in Fuerteventura, and paid 570€ for 10 days, only to find out this was only part of the cost. Sixt charged us an extra 450€ because Priceline had rented us the car without insurance. The Priceline customer support was useless and not willing to help, blamed Sixt, the same happened with Sixt, so we had to suck up the costs. It was an extremely frustrating experience and I recommend people to stay away from Priceline.

Bottom line is Priceline is very difficult to deal with. Daughtry canceled a concert in Mississippi due to him getting sick with the flu. I contacted Priceline as soon as I found out. They were unwilling to help or listen to my situation. They insisted the hotel would not refund me. I even got approval from the hotel, and gave the name to Priceline. Very disappointed. I am out $474 total for airline/hotel package deal. More like a steal, not my kind of deal. I will never ever ever consider using Priceline again under no circumstance.

Priceline's offerings cannot be trusted, period. They do not actually vet the places they send you with their "great deals", which aren't. When the place they send you turns out to be unprofessional or fly by night you can't get your money back because you "signed a contract". I will NEVER use this ** for ethics outfit again. In my estimation they just want your money any way they can get it.

WEST PALM BEACH, FLORIDA -- Rented a car thru Priceline that said unlimited mileage. When went to pick up the car can be used only in Florida. It was already prepaid and Priceline's customer service did nothing to help. They partner with companies like Sixt car rental that offer the same kind customer servive. I wish I have had read reviews before doing business with them. Worst customer service.

NORTH CAROLINA -- I booked a hotel room through Priceline to attend my Sister's wedding. Unfortunately a family emergency arose that forced me to alter my plans. I tried to cancel my reservations to no avail. I am thus stuck paying for a room that I will not be able to stay in. I booked and tried to cancel the reservation with plenty of notice. THIS IS A TERRIBLE POLICY!!!

UKIAH, CALIFORNIA -- Additional car rental insurance through Price Line is worthless!!!!!!!!!!!!!!!!!!
Yes it really is. Go with the rental company 0 deductible. The rental companies indicate that
You will be charged for damage and that you will pay first and then obtain reembursement from
Priceline's "additional" insurance. Do, do and do you homework. It is not worth any saving
In long term cost. Did I say don't do it?

VIRGINIA -- Bate and Switch at it's finest.

A Motel was chosen under express was not even close to what was represented as an example of hotels that would be chosen under the express program. Called to cancel due to the misrepresentation and they refused. Had to go to bank and file complaint with credit card company to get my money back. Sad. Very sad. STAY AWAY