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Radio Shack Consumer Reviews - Page 14

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Beware Rebate Shenanigans!
By -

On the Radio Shack website they offered a sale price for their Syntax Olevia 26" TV of $549, including a manufacturer's $200 rebate. I thought this was a great deal, so I bought three. When I received the TV's, I downloaded the rebate form only to find out that the offer was limited to one rebate per purchase/household.

This was in the fine print and was not mentioned ANYWHERE on the Radio Shack website. The ONLY way to see this little bit of info was to download and read the rebate PDF, which no one does prior to purchase. If it's a limited manufacturer's rebate the Radio Shack website should have said so rather than touting the final price as $200 less because of a rebate you may or may not get. Shame on you RADIO SHACK!

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CD Player
By -

RENO, NEVADA -- I bought a CD Player for my friend in a nursing home. He decided he wanted a 3 or 5 Disc Player instead of single. He lost the receipt, so I asked them to look it up on the Computer. I was told there were several sold and because I paid cash they could not find it. Therefore no refund but they would take it in trade on something else. I called the Company, they returned my call saying they couldn't reach the Manager of the Store to check it out. I don't need anything else and will never trade with RadioShack again. I want my $75.15 back as I am on a fixed income.

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The Worst Service I Ever Received on a Cell Phone Problem They Know Nothing
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

HAMILTON, OHIO -- The phone in question has a problem. It did updates and now it won't hold a charge. Their solution, "buy a new phone". Everything was fine until it updated. Now it won't hold a charge.

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Lack of Friendly or Helpful Customer Service
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

KANEOHE, HAWAII -- Manager had no product knowledge on brand inquired on, and tried to upsell on a more expensive brand... did not offer to look up more info on brand in question. Just walked away.

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Fraud at the Coasta Grand Mall Radio Shack
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

MYRTLE BEACH, SOUTH CAROLINA -- We experience fraud at the Radio Shack located at coastal grand mall myrtle beach sc

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Return Dissatifaction
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

WISCONSIN DELLS, WISCONSIN -- Bought a charger, they said would work on my nook. When it didn't work they refused to refund my money.

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Worthless Low Price Guarantee
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SOUTHLAKE, TEXAS -- I purchase a cell phone from Radio Shack at the regular price. Shortly after the purchase the same phone (Galaxy 3) went on sale. I returned to the store and asked for the sale price and they refused to honor their claim.

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Bad Service
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BIDDEFORD, MAINE -- They gladly sold us 2 Galaxys with all the extra accessories for a lot of cash. Next day we were treated as strangers. Their help line said it "did not recognize our phone #s that they registered", then they hung up. Called the store but "Tommy" would not speak with us or call back. They work on commission, and then you are strangers after the sale. CAUTION, steer clear of RadioShack.

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Bad Service
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

BIDDEFORD, MAINE -- They gladly sold us 2 Galaxys with all the extra accessories for a lot of cash. Next day we were treated as strangers. Their help line said it "did not recognize our phone #s that they registered", then they hung up. Called the store but "Tommy" would not speak with us or call back. They work on commission, and then you are strangers after the sale. CAUTION, steer clear of Radio Shack.

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Vivitar DVR-990hd Don't Buy
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PENNSYLVANIA -- Radio Shack is selling a camcorder the Vivitar DVR-990hd, after about a year the junk battery goes dead and a replacement is not available, so the $250.00 dollars you spent on it, is wasted. It is nothing more than a throw away camera that they don't have the customer respect to tell you. Call Radio Shack customer service number and take a trip down a road of frustration totally worthless, after selling this junk I wouldn't want to talk to anyone either Avoid Radio Shack, they don't have any morals, just corporate greed.

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Radio Shack Rating:
Star Empty star Empty star Empty star Empty star
1.0 out of 5, based on 30 ratings and
172 reviews & complaints.
Contact Information:
Radio Shack
300 RadioShack Circle
Fort Worth, TX 76102
800-843-7422 (ph)
www.radioshack.com
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