Rite Aid Pharmacy Consumer Reviews - Page 4

741 COLUMBUS AVENUE -- I just had a lumpectomy and was given Tylenol with Codeine for pain, I am not a pill popper never liked meds, but because this was serious surgery not your everyday superficial procedure, I thought pain meds were needed. Thank God that He has my back, He is always in the mix, and I am the daughter of THE MOST HIGH GOD, I read the bottle info just to inform myself. Lo and behold, this was someone else's prescription, medication for blood pressure!!!

So I took it upon myself to call the person whose name appeared on the bottle and make sure she did not have my medication, she was oh so thankful, and it turned out she could not pick up her meds because they did not have a trace of the prescription that was "called in." So Rite Aid you screwed up, in some areas there is ZERO ZERO ZERO room for error, please remember this!!!

Get this, as I checked the identifying leaflets, they were all under my name - correct info and everything. It was the meds and label on meds bottle that are incorrect. I have seen these pills before, I work with seniors at a nearby hospital and they use the generic brand related this blood pressure medication. So I am positive, the medication is incorrect!

PHILADELPHIA, PENNSYLVANIA -- Terrible. Will be be taking my business elsewhere & be sure to tell the community. There are many run-ins with these difficult, repugnant employees every time my family and I walk in that particular store that we've encountered, as well as many others I have witnessed. We are literally sick & tired of it. We are taking our money and business elsewhere.

These employees and managers are incorrigible and totally incompetent at handling the most basic, mundane situation, and to make matters even worse for the customer, they ignore you, are rude, unfriendly & not helpful whatsoever. Nothing ever gets done, no matter how nice and reasonable you are with all of them. There are too many establishments that work hard for their money and are a LOT better to shop.

WILMINGTON, NORTH CAROLINA -- The Rite Aid on N. College road in Wilmington, NC has always been slow, very slow. However, I have been going there for monthly prescriptions for about 8 months due to convenience from my home. Today, the pharmacy got my prescription so messed up that it took 2 calls to my doctor, call to the insurance and me feeling like I was trying to illegally get narcotics instead of my routine thyroid medicine. I was yelled at, the lady was argumentative on the phone, would not listen, rude, then when I said I wanted to file a complaint, she hangs up the phone!

When I go to pick up my medicine, I ask for the ladies name, no one would tell me. Then the lady sticks her head around the corner and yells at me again. The assistant manager of the store was no help. It's hard to believe that large companies like this are able to function at such a bad level. I do not recommend this store.

MICHIGAN -- I needed a prescription transferred from Costco to Rite Aid, I stopped by several days in advance and gave all my information to the Pharmacist. Two days later, I stopped in to pick up my prescription, but it had not been refilled, they couldn't find Costco's phone number. I gave them the number and they proceeded to call right after I gave it to them. I assumed everything would be fine and I could pick it up the next day.

I returned, this was the final day before I needed the new prescription, but it had not been refilled, they couldn't transfer it. This prescription is very important, and they failed to fill it in several days time. I am greatly considering never returning to a Rite Aid again, considering that this is not the first time one of my prescriptions has been overlooked.

ROSEBURG, OREGON -- I phoned in two prescriptions that could be refilled, at 8:15 A.M. on July 19th. On the 21st, I went to pick them up. Waited and waited--not in line - there was none. I asked what the trouble was (several times during the 1 hr+ that I waited - I'm a time watcher). I got answers such as "We're trying to call your doctor." "It's being filled right now." And then I said, "I called it in a couple of days ago - why wasn't the doctor called then --if it was needed -- and why are the prescriptions not ready?" Then the reply was, "Oh, they were filled, but we are trying to call the girl who put them away. We can't find one of them and this is her day off."

OK, so I wait some more and finally here come the pills -- but only one prescription! "Where is the other one," I say. "Oh, can you call your doctor?" (on Saturday.) I replied, "It is refillable and I have already been told that it had been filled!" She said "Well, I'll have the Pharmacist get on that right away." I said, "I'm not waiting another hour -- Forget it! I'm moving on." She apologized and I told her I didn't hold her responsible. (She wasn't the only one I had spoken with and felt that the clerks were not at fault.) I left. I plan never to shop again at Rite Aid.

BROOKLYN, NEW YORK -- The selection of laundry detergents and softeners and the amount of those that are available are so poor that one would think it's not a busy Brooklyn corner but a mom-and-pop store in a dying town far away from a remote road. Not just on one visit but very frequently. I asked the cashier and she just shrugged "That's all we have." Shame on you, Rite Aid. How reliable is a company that doesn't take advantage of the absence of a Walgreens or a CVS nearby?

ASHLAND, OREGON -- This morning I got a robo-call promoting the Rite Aid Pharmacy, particularly flu shots and other products for seniors. Usually robo-calls come from anonymous credit card companies. It is exceptionally rare to get one from a company you even know. Apparently they got my phone number from the stores "wellness card" application. I don't think I ever gave them permission to call me at home with spammy robo-calls. Their robo-call makes me way less likely to enter their store again.

SOUTH RIVER, NEW JERSEY -- I have given them chance after chance. No change. The last ten transactions at the pharmacy - ALWAYS A PROBLEM, NEVER Fails.

Hi, I just wanted to let everybody know that here in CT our local Rite Aid is no longer doing the $4:00 prescriptions. We used to go to Target but Rite Aid started the $4:00 program (they also were giving out $50:00 gift cards) so we switched. So now, we are back at Target.

BRONX, NEW YORK -- One of the worst experiences I ever had. I got open bottles with missing pills of my prescription and took it with me on trip. When I opened it and found it open, I had to buy med and when I came back, I am trying to contact pharmacy manager for more than a week but apparently manager is not in for?? no. of days. Other people are not helpful at all. I wish I had read the reviews before going there.