SunTrust Bank Consumer Reviews - Page 3

NORTH CAROLINA -- OK I received a letter from my bank Wachovia informing me that my accounts were closed immediately due to a report from early warning services. I contacted them. Got my report. It said I had an account that closed on 5/5 at SunTrust. I stayed on the phone for 8 straight hours with SunTrust and Wachovia. SunTrust says "We don't report unless account is closed and sir yours is open". "OK then remove me". So back and forth, over and over I called... The ""investigator"" says she removed me, but no reason I was there to start with. Must have been a small error... OK small is small, when it stops your everyday living it is NOT small... Still no resolution.

Apart from all the fraudulent ways that SunTrust charges its overdraft fees (eg. holding cash deposits overnight etc.), it has just stooped to a new low. Earlier this year, SunTrust vigorously advertised that paying all of one's bill on its website would not only save an individual the time. But also, after three months, earn current and potential customers $100 and $150 respectively. However, what SunTrust did not openly divulge was that three bills had to be paid EACH month for THREE consecutive months before this one could amass this vast wealth. No, this most vital information was conveniently and covertly snuck in the fine print.

I am looking to initiate a class action against this bank for fraudulently deceiving customers into revealing to the bank what and how their payments are made to various companies. I believe this was just a ruse to get customers to reveal personal information about their bill paying patterns.

LYNCHBURG, VIRGINIA -- I have opened an account with SunTrust in Sept. Everything was fine until a $2000.00 check was deposited into my account. This was a corp check and was to be posted the next business day. My account was frozen two days later and the $2000.00 was put on hold for ten days. I have two kids and a wife. We just moved to Va from Atl and I work in the building industry. I'm sure you now how well my sales have been. So I have taken on a weekend job. I do not get paid until the supplier gets paid. So on top of having to wait six weeks for my money now SunTrust makes me wait ten more days as well as freeze my account.

I have spoken with the branch manager at the SunTrust in Lynchburg VA (God that was terrible), as well as the area manager and still no money!! I do not know what else to do but I still have to provide for the family. Can something be done about this?