Vanderbilt Mortgage Consumer Reviews - Page 6

I cannot believe the poor customer service reps that Vanderbilt Mortgage has working for them! This company made a $7,0000 "keying error" on our payoff! It was not until I faxed the proof of payment was the issue resolved. I still did not receive an apology even after the emotional distress they caused! DO NOT FINANCE WITH THESE PEOPLE. THEY WILL TREAT YOU LIKE DIRT!

KNOXVILLE, TENNESSEE -- I agree with all of you, Vanderbilt has to be the worst mortgage company ever. They harass you and also I was supposed to be on a fixed rate and they raised my payments $100 last year. I really hate this company. Everything you can think of bad to say about this company is true. I Hate them.

Vanderbilt is the worst, most unprofessional company in the whole wide world of business. They repoed my mobile home and filed a judgment against me and took my vehicle from me to sell for whatever they could get. I tried working with these people but it is hopeless. It is time to put a stop to them, anyone willing to get on board please post your complaint and let's do this. NOW!!!

MARYVILLE, TENNESSEE -- I wish I had read the negative reviews on Vanderbilt Mortgage before I ever became involved with them. Everyone that I have had any contact within the office has been nothing but rude beyond all comprehension. I work in customer service in a health care field. If I talked to anyone on the phone the way these people have talked to me I would probably be fired on the spot. DO NOT do business with this company unless you enjoy being harassed 24/7, even if your update on your payments!!