Yodle Consumer Reviews - Page 4

Like many business we too have dabbled in PPC Google ads. When they used to be 5 cents per a click and organic Google searches were less competitive, we found pay per click this form of advertisement to be quite rewarding. That was then and this is now. So what made us go ahead and take a stab at it again?

A great sales pitch call from Yodle with promises of valuable cases and new clients. Little did we know our arranged $15,000, 90-Day trial would be much more like Chinese water torture than a marketing investment. Less than satisfying and turn out to be no better than burning our own money. After receiving numerous sales calls day in-and-out, there was one that sparked our interest.

Although we were skeptical at first, Yodle's the sales representative at Yodle painted a masterpiece of Yodle being the picture that they were a Pay-per-Click Experts. Their proprietary systems and skill would produce a nice return on investment and make us Yodle PPC devotes. They told us they would strategically purchase paid clicks at wholesale prices and, employ their proven systems in legal PPC marketing to provide us a great return on investment, always helping us increase our caseload and leads within 90 days.

They even went on to show us a campaign they were successfully managing for another law firm. We were inspired by the website traffic their client was receiving and decided to go out on a limb with hopes that they could walk their talk. At the very least we would retain one case to cover the money we would put into Yodle's campaign for us.

As Yodle said they created a mirrored website identical to ours to track the campaigns progress. We became excited about the possibilities. Then the pay-per-click ads went up, and we waited for the phone calls and web inquiries to come rolling in. Weeks went by and nothing... Not one phone call or web inquiry which could lead to a possible case. In fact, a great deal of the calls we received from the pay-per-click ads were lawyer marketing companies looking for business from us.

In the end the ROI from Yodle was zero. Yodle didn't even try to explain why their proprietary systems, skill, strategically purchased ads and proven methods did not produce. It was as though they hadn't done anything and successfully played us for $15K.

AUSTIN, TEXAS -- Complete FRAUD. The salesperson will tell you anything to get you to sign up and pay them. As soon I paid, they demonstrated nothing but utter incompetence. I paid $3K and when it became obvious their scheme was a bait & switch, I requested to cancel via phone, email & letter and they refused, saying that I paid and they would not refund anything. I literally feel like they have stolen my money.

They did not provide even 1 valid lead in months - all I got was tons of wrong numbers all day and people looking for different services than my company offers. Let me repeat, not even 1 lead from someone looking for the service my company provides. RUN, don't walk from these frauds and thieves or sign up at your own peril.

NORTH CAROLINA -- Deceptive business practices and nothing they sell you on is in writing. They will not deliver even 1% of what they promise. Save your money and spend it elsewhere! I was initially told that for $1250 per month I would receive 20-30 leads per month. I shut it down after month 2 when I only received 1 phone call total even though their system shows 4 leads total.

I asked for a refund of $1250 since obviously the campaign didn't work. They even informed me that my account wasn't spending on the PPC end. $1000 per month was allotted to this as well so technically according to what I had been told by Mark ** in their Phoenix office I should have still had $1600 left in this account that wasn't being used. I filed a chargeback with my bank for 1 of the 2 payments, and since nothing is in writing, and I never received a written copy of the terms and conditions, I'm pretty much screwed and out all the money.

Good for Yodle they have figured out a way to legally steal my money by being deceptive. I am very disappointed. I had very high hopes for this from the start. They have what seems to be a great concept and plan but it just didn't work. I would have gladly spent 3 times this amount if it had even delivered half of what was sold to me. I should have been more careful and not trusted a publicly traded company. Shame on me I guess?

SPRINGFIELD, MISSOURI -- As one business owner to another, if you did sign up with Yodle and had a bad experience please file a report with the BBB, the FTC, and your Attorney General. They promise us a full refund of all fees if not satisfied but when we asked for a refund they appear to have carefully covered themselves "legally" so that they wouldn't have to give us any refund. The tricky "conditions" of the full refund were only clear after the fact and they were not what was implied in all of our "verbal" sales talk.

I was told yesterday by a Yodle representative that "under no circumstances will Yodle EVER refund our money". When I asked for a supervisor I was told that "There was no supervisor to talk to." Quite a different story than what they told us signing up.

ARIZONA, ARKANSAS -- Do not use YODLE! I had a brief conversation with a salesman and actually decided to go through with it then last minute changed my mind. I was assured my credit card would not be charged. My credit card WAS charged and in fact they charged three hundred more a month and put all three months. (We had discussed only paying month to month). Then, they wrote information which was so far from accurate concerning services I provide and basically got everything wrong!!!

The other horrible part was they used my PERSONAL ADDRESS all over the internet which is a safety and privacy violation! I immediately called customer service and was assured that the information would be removed within the hour-- they never removed the information. They are so horrible and unprofessional and such a rip off-- I would highly recommend to stay away.

FORT LAUDERDALE FL, FLORIDA -- We used a local marketing company that charged 1000/yr for marketing. It did okay but in hindsight did awesome compared to Yodle. They quickly convinced my partner of all they would do, he signed a 3 month contract, paid close to 1500/month and we can't get out. They just charged another 1300 on the company card. They suck you in by convincing that they are creating an incredible "organic" page - it seems they may be smoking "organic" herbs while our business has literally dropped to zero phone calls (before we received 2-4 solid clients weeks with local marketing company).

I just reviewed a website that is employee based reviews showing the scams and tricks they teach their employees. While our business is going out, they are giving huge commissions 401ks and party atmosphere... YODLE will suck everything you have worked for right out of you. The sleepless nights, the drained accounts and silent phones. I hope I can stop someone else from this nightmare.

I too was scammed by Yodle. I was given the whole spiel on their advertisement and it sounded great. I normally do a google search on companies for scams, but they did not want me to get off the phone and said this was a onetime offer. I gave an initial authorized payment of $74 to build my website and they would contact me when it was done so I can proof read it. Three weeks later not a word from them but I found they charged my account $1,500.00 more! Called them several times and the person I needed to talk to was not available. I did not authorize this amount. I had to call my bank and dispute it and close my account. They need to be taken down.

We are a large user of adwords. Our monthly budgets are well into the 5 figure range. With that kind of commitment, I was intrigued by the sales pitch that Yodle would produce more for less. I knew enough about adwords to know that with constant tweaking, results can be improved. I thought to myself that this might be worth a shot. The results were utterly disastrous. A number of times in the first few weeks we were in the wrong areas (like 2000 miles away) and not in our target areas. There were system glitches on their end which caused our ads to stop showing all together.

You would think that these types of things would be a shocker for their service team. They didn't seem surprised at all. What I then realized was that I had turned my entire campaign over to a pathetic group of idiots who really seemed to know much less about google adwords than I did. It seems like their whole operation is designed to take as much money from you as quickly as possible.

There's no way that the service department could be so utterly inept if they had any intention at all of keeping customers long term. I did quit after 3 months of absolute torture and am now running the campaign myself. I'm not someone who normally writes reviews, but I thought I'd post the warning I'd wished I would have had before I signed up with these guys.

NORTH CAROLINA -- Yodle claims to do Internet Advertising, Websites and Lead Generation but all they really do is harass small businesses day after day with cold calling (Boiler Room Techniques) until they talk the money right out of your bank account. Once they get your account info they will bill you and extract money from your bank account and provide you with nothing in return. You'll never hear from them again but they will continue to tap your bank account. They promise to make your phone ring off the hook with a great advertising campaign but that's just a lie.

They stole almost 2000.00 from my bank account and my business has not received any valuable calls, emails or leads produced by Yodle. They are a scam. Your phone will ring off the hook (by Yodle Sales Dept.) until you give them your money, then you'll never hear from them again... until you see that they are debiting your bank account without authorization. If you hear the name Yodle hang up and call your states Consumer Protection Division. They have so many complaints that I am told an investigation is being initiated against the owner. Yodle is a classic telemarketing scam based in North Carolina.