Although Budget Pet Care advertises "FREE SHIPPING We're delighted to announce that we now offer fast, reliable, free shipping on every order you place with us." Now I guess fast is a relative term; Just as a turtle is fast to a snail, Budget Pet Care's product delivery is fast just like that. When placing an order with Budget Pet Care make sure your last will and testament is in order, and you make provisions for the product you ordered from Budget Pet Care to be properly distributed to your heirs. Another point to consider would be, Will my pet still be alive when the product is finally delivered? After all the average life span of my dog is 12 years, and she is five now; therefore such considerations must be made when thinking of ordering from Budget Pet Care.
When I called and inquired about my delivery after two weeks I was told sarcastically, in what could be remotely considered the English language, that such delivery delays are explained, "all right there on the website." That is, if you spend twenty minutes trying to find it when you're not looking for it. Perhaps it would be more helpful if they put it in the same RED Boldface type on the first page that they claim "FAST DELIVERY" that your order may be lost forever in Chicago; Then I wouldn't have ordered from them in the first place. MY ADVICE TO ANYONE THINKING OF ORDERING FROM BUDGET PET CARE ... THINK AGAIN! Sincerely, STILL WAITING (and preparing my will.)
MANATOBA, CANADA -- Budgetpetcare.com is the best place to shop for all of your pet care needs especially flea/tick products. I have purchased Advantix there for several years now and will continue to do so. Not only is staff very cordial & helpful, the prices cannot be beat anywhere else. I always check different sites before I order and cannot find flea/tick products cheaper anywhere else. Plus, the shipping is FREE! My order was shipped promptly. It comes from Canada so the shipping time is a little bit longer but it still arrives very quickly. I have never had any problems with this company. I am very pleased with Budgetpetcare and will continue to purchase their products when I need anything.
I ordered the Advantix on April 10. I called on April 29th to ask about it. The lady said it was backordered but had arrived and had been shipped. I asked the date and she said Sunday the 26th. I asked if it was possible to ship on Sunday then she said she made a mistake, it was Monday the 27th. Yeah right!
Now I have to wait 21 business days. So for two weeks there was no email to say the item was backordered. They charged my credit card on the day of the order even though they had no stock.
LONDON -- I have been ordering my dog's flea / tick medication from BudgetPetCare.com since 2010 to 2013 in Pennsylvania and now 2014 living in Florida. The website is very easy to navigate and use. I like the fact that they offer K9 Advantix 12 month supply with 4 free. I never had a shipping problem in PA or FL. I feel BugetPetCare.com is a reliable and affordable website to purchase medication for your beloved pets.
I have ordered from this company 3 times. I have waited approximately 2 weeks for the first two deliveries. This time I am still waiting. I ordered on Nov. 12 and it is Dec. 4th and I am still waiting. I called the company on the on the 22nd and was told that the order had been shipped and that I would receive it in 7-14 business days. I called again on the 29th and was told the order had been shipped and if I didn't get it by 21 business days (they only count Mon. through Fri.) to call again and they would re-ship. The prices are good for me since I live on a fixed income but I WILL NOT order from this company again.
I should have checked this company out first before placing an order. I placed the order on 10/27/2010 which shows being shipped a few days later in their system. Here it is 11/18/2010 and my order still has not arrived. I had called their customer service over a week ago and was told that shipping takes 10-14 days.
I don't have a problem with 14 days but this is getting ridiculous and after doing some checking come to find out many others have been scammed. Well, credit card chargeback is my only option now to get my money back.
If it sounds too good to be true, it most likely is!
STEINBACH, MANITOBA R5G 1Y2, CANADA -- Last week I received the pet meds I ordered from BudgetPetCare.com. The order was complete, correct, and well within the timeline claimed on the website. I had waited until the last minute to order the meds, then looked for the best deal online. When the meds didn't arrive in time for my schedule, I went online and found the complaints against Budget found here, which of course alarmed me. But when I called Budget's 800 number I was treated politely and told when my order had been shipped (the day after I placed it), and the CS agent said that it would take awhile because the package was coming from Barbados. I re-read the details for ordering online and found that this was well within the parameters of their claims. So what's the problem? If you want low prices and free shipping, plan ahead!!!
STEINBACH, MANITOBA R5G 1Y2 -- I placed my order with Budget Pet Care on December 6, 2010 for K-9 Advantix. Price seemed good, however I should have researched the company before placing my order. Today is Jan 3 2011 and still no sight of my order. I called the company and got the same answer,"no tracking issued on purchases less than $200.00" I was told that the product was shipped on Dec 6, 2010, can't imagine that it would take a month or more to get here.
Buyers beware, it appears this company uses tricky tactics when it comes to sales, service and shipping.
STEINBACH, MANITOBA R5G 1Y2 CANADA -- Contrary to some other reviews, both of my experiences have been positive. I got what I ordered at a very reasonable price (6x the meds at just more than 2x the cost of a vet in NC mountains). Delivery was by postal service as requested and within promised time frame. I waited longer than I should have to place the first order and was a bit worried about order (new vendor from outside US); however, customer service confirmed shipment and product arrived following day.
Plan ahead and allow a reasonable amount of time for shipping, then enjoy saving money.