Budget Pet Care Dishonest, Unscrupulous Business Practices
SADDLE BROOK, NEW JERSEY -- I like so many other consumers, fell for the cheap frontline plus ad that Budget Pet Care has on the internet, I ordered frontline plus but when my order came they sent me frontline combo which is the foreign version of frontline plus; enclosed was a letter which said they were out of frontline plus (it seems as though they are always out of it) while I understand that the frontline combo is in essence the same as the frontline plus...I did not order that and if I had wanted the combo I could have bought it elsewhere for about $20.00 cheaper...I called the company several times about a refund and asked for a prepaid envelope to send their product back (why should I pay to send it to them??) they kept giving me the runaround so I finally called my credit card company and told them I wanted to do a reversal, my credit card company issued me a refund. After Budget Pet Care learned of this they finally sent me an envelope so I packed up their product and mailed it back to them, now the post office has sent it back to me for insufficient postage...this whole mess has been going on for 2 months now. I will call them today to ask for more postage to re-mail their package...WHAT A BUNCH OF SCAM ARTISTS THEY ARE!!!!!!!
Also I filed a complaint with the Canadian better business against them and am thinking of filing a complaint with the postal service too because this is an ongoing thing they do to people and remember if you have this problem too call your credit card company like I did......FIGHT BACK AGAINST DISHONEST BUSINESS PRACTICE LIKE THIS.