Budget Pet Care - Page 2

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4.2 out of 5, based on 45 ratings and
85 reviews & complaints.


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Great Product, Great Prices
Posted by on
Rating: 5/51
About two years ago we got two beautiful pups. At the time I didn't know how expensive it would be for things like flea medication. I figured WalMart would be the best place to get FrontLine Plus for Dogs, but it was grossly expensive so I went on line and searched. I finally found Budgetpetcare.com and their prices were almost half of some other stores. I ordered the product and it arrived within a few days. I have since asked their customer service questions and they answer me within a few hours. I have been using them for two years and am completely satisfied.
     
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Excellent Affordable Prices on Pet's Medicines
Posted by on
Rating: 5/51
TAMPA, FLORIDA -- I have used this web site several times, because I found the med product prices competitive and useful. On my previous experience I order a new product-Canex-Cube-a dewormer- and it was effective for my pet and at an affordable price. The site also has on-line Vet consultation which I will try on one of my next visits if I ever need it; I know it is available. Overall I recommend this web site for its variety of products and services at affordable cost.Free delivery takes between 10 to 14 days. But if you prefer prompt delivery it is also available at a small shipping fee. Keep your pets happy!
     
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Great prices and wide selection
Posted by on
Rating: 5/51
CANADA -- I have purchased pet care products from Budget Pet Care on more than one occasion. I have also told friends and family about them! They always have a wide assortment of products to choose from. Recently I purchased flea control for my 3 cats and 3 dogs. This can be quite costly especially since living in a southern state where the fleas love the warmth! But purchasing from Budget Pet Care has kept my costs low. They have great discounts, free shipping and free products on several items! Shipping is fast too and free!! I have always been happy with my products. Thanks!!
     
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Stay Away...Illegal Products.
Posted by on
Rating: 1/51
ON LINE -- At first I thought I had found a good site for purchasing Frontline for my dog. The price seemed good so I ordered some. What I got was a European formula that is not authorized for sale in the U.S. I also found a foreign exchange charge on my credit card statement that was never disclosed on the web site. Apparently this place is located outside the U.S. and deals in foreign goods.

They even go so far as to include a flier that claims there is a shortage of Frontline so that's why they've shipped a foreign product. Of course there's an abundance of Frontline at every other source in the country. Oh, and if I should decide I don't want the foreign product they will deduct a $5.00 service charge from my return!

I called the manufacturer of Frontline and they completely disputed the claims made by Budget Pet Care as far as the availability of Frontline and they said that the foreign product was not approved for sale in the U.S.

Be aware!!!
     
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Good Prices and Friendly Customer Service Reps.
Posted by on
Rating: 4/51
HUNTSVILLE, MISSOURI -- I have been a customer of Budget Pet Care for 3 or 4 years now and have always been satisfied with the products I purchased. I do know that Frontline does not work for us, so we use the Advantage and Advantix instead. You have to follow the directions and do not put the dog product on cats or let them come in contact with a treated dog until the product has dried. We use it at night and the animals are safe to be together the next morning. As long as they have good prices and good customer service we will stay with the company.
     
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Budget Pet Care on 02/16/2014:
Dear Sir/Madam,

I thank you for your support and comment.

We are committed to:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

Regards

Andrew
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Great Service - From a Long Time Customer
Posted by on
Rating: 4/51
HUNTSVILLE, MISSOURI -- I have ordered from Budget Pet Care for many years. I always receive my products promptly with no problems. They also have a 3 in one Guarantee which prevents identity theft etc. I like the Program flea control for my cat. It seems to work the best! I would not recommend the Frontline Plus Flea product, 3 months for under $20. It did not work on my cat and she got flea infested. I am still trying to get the fleas under control. Also, when I called to return the product, the Rep said that they get the most complaints about it.

Other than the above experience, Budget Pet Care has been a good
company to order from!
     
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Slow but Cheaper and Accurate
Posted by on
Rating: 4/51
This was slow in arriving to my house--I ordered this on July 12 and did not receive until July 24th. I did not understand at first that this is coming from Canada! But the prices and products cannot be beat. It is the cheapest I can find anywhere and the products (from what I can tell--packaging, they do what they are supposed to do--kill fleas!!) are the same as what I buy here in the US. Just be aware some products are different from what we have here, so pay attention while you are looking at the website. I will use again!
     
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trmn8r on 07/30/2013:
I don't cut corners when it comes to my pet. Just as I don't pay bottom dollar for my own food and meds, I treat my dog the same way.

BPC has a reputation for long shipping times and substituting products. That isn't something I personally would ever be comfortable with, but I can see how some people would.
andy on 08/15/2013:
I have ordered with BPC previously with no problems. I don't mind people complaining or complimenting. We all do the best we can. But to those who think ONLY their vets' supplies can be trusted....I think you are being completely naïve and deceiving yourself. What about all the pet food recalls in the past years which were abundantly sold through your vet??!?!? Don't assume something is safe "just because."
Lori on 08/22/2013:
A vet will tell you Science Diet is the best food and it is NOT. I love my vet but I have only positive comments for this company.
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Buy Your Stuff From The Store , Do Not Buy From BudgetPet Care !!!!!!
Posted by on
Rating: 1/51
This company will take months to send you your product !!!!!!!! Do not order from this " company " !!!!!!!!!!! It is worth you spending a little bit more money than waiting months to get your product !!!!!!! Buyer beware .... I will never order from this company again!
     
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trmn8r on 04/16/2012:
Yes, this one downside of ordering pet supplies online, and especially this company which is located in Canada.

I buy my pet supplies from my vet. I don't have any suspicion of their freshness or source, though I admit that some flea meds have no expiration date. It just gives me peace of mind.
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Do Not Buy From This Company
Posted by on
I purchased Frontline for my dog on August 26, 2011. It is now September 13, 2011 and I have still not received this product. The company says they took until August 31st to ship this and it takes 14 business days to receive.
I've purchased this product many times from other online companies, as well as many other products, and it never took this much time. I still do not have the Frontline and don't know when, if ever, it will show up.
The person at Budget Pet Care was very unhelpful and did not care at all that it hadn't yet arrived.
DO NOT PURCHASE FROM THIS COMPANY.
     
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trmn8r on 09/12/2011:
Budget Pet Care describes clearly on its website what to expect in the way of shipping times, and is obviously not a company to use if you are in a hurry. One of the things that they say is: "please order 4-6 weeks prior to your need of the product." That speak volumes about what kind of delivery time you can expect, even if they say that a typical delivery is 14 days.

Melissa on 11/14/2011:
You obviously work for or own the company. When you are purchasing products from Budget Pet Care it states ORDERS WILL BE PROCESSED usually the SAME DAY. Now, in the fine print or some other page it states typical delivery is 14 business days is deceptive. PLEASE PLACE it right there were you are starting to order a product. IF in the ordering page IT STATED once processed IT WILL STILL TAKE 14 BUSINESS days I am should most people including myself would choose not to order. I ordered back in October still haven't received nothing. You all got my money for the product however You are in NO Hurry to provide the product that you took money for. 100 percent satisfaction??? I don't think so. The rep that replied to me did not care. All they care about is scamming you for money and good luck on getting your product. I will never do business again with them. This was my first experience with them and will be my last.
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Unanimous Dissatisfaction
Posted by on
STEINBACH, MANITOBA -- These people are liars and thieves.

Weeks go by… Look on the Budget Pet Care site at the lovely picture of the pretty white girls just *thrilled* to take your call and improve your day… call the number see what you get. Voicemail… call back in two hours… thank you for contacting, but all our representatives are busy… They must think we’re all idiots; there will be one phone in one office, which they ignore because every time it rings it’s another furious, stolen-from customer.

Weeks go by… Try the email. Go on – waste your time. Nothing is ever answered. They ignore it like they do their telephone, for exactly the same reason.

Weeks go by… my pets are in agony with the fleas that the Budget Pet Care medication was supposed to kill off. I have to go elsewhere and spend more money. The thieves, however, are enjoying interest on my original purchase, because the payment was taken immediately.

“Customs problems” is a lie. “We’ll call you back” is a lie. “Our computers went down and we lost your email” is a lie. “We pride ourselves on our service… Please call our Customer Service Representatives who are standing by…” is a lie.

“They must think we’re all idiots…” That's the truth: We ARE. These liars and thieves steal our money and give us nothing but frustration and tortured pets. They actually make money from torturing pets. Think about it – that’s *exactly* what they do. You want to give YOUR money to pet torturers? Go ahead then; Budget Pet Care is the place to do it.
     
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trmn8r on 04/14/2011:
What date did you order? BPC says on their site that you should order 4-6 weeks before you need the items. This is a clear indication you may wait that long, even if delivery could be as short as 10-14 days.

Shipping between Canada and the US does take longer.

"interest" on $50 or $100 is pretty much 0 these days. In one month, at a generous 2% APR, interest would be 30.5/365*(.02)(100) = 17 cents on $100.

Their telephone customer service does leave something to be desired. I tried calling them and couldn't get through. My take is use these people only if you have plenty of time to receive what you need.
momsey on 04/14/2011:
If your cats are in agony from fleas, why wouldn't you do them a favor and walk into your vet's office and buy the medication you needed?
trmn8r on 04/14/2011:
That's what I do momsey - they are 3 miles away. I think I could buy a one months's supply in a pinch, in fact I'm sure I can. That is what I would do in this case.

The OP has referred to BOC as "thieves", which I am not sure is accurate. They say that they have waited "weeks". Since BPC advertises 4-6 weeks, they would only be thieves if the item isn't received or a refund given after that time.
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