I ordered Advocate and Advantage on June 25th and paid for it immediately with Paypal. I finally received it today July 15th after many phone calls, unanswered emails, and unanswered messages. The medication had been shipped from Barbados - not Canada. The outer packaging of both the Advocate and Advantage had been opened, additional doses of Advantage had been added to the box. It was clearly labeled 4 dose pack, but had 2 doses (I ordered six) added. Thankfully the secondary tamper-proof package was intact, although I still feel somewhat uneasy.
Their customer service is terrible. When they answer they promise to follow up and call back but I never got a return call. I won't be using them again!
I placed an order on April 17, 2009 for some pet supplies with BudgetPetCare.com, as of today I still haven't received my order. I've contacted customer service and was told I had to wait 21 business days before I could request a refund or request another shipment be sent to me. Not 21 days, but 21 business days!
Stay aware from this company, I first started calling their customer service, the phone rang indefinitely - no one picked up. When I finally did get someone to answer it seemed as if it was someone that had no clue what I was telling them. The person told me they would send another shipment of what I had ordered, as it appeared it was lost. A few hours later I get an e-mail telling me a manager would have to review the matter. Bottom line, I'm now being told I have to wait a full 21 business days before they'll consider resending the order. Don't be fooled by the low prices, stay away from this company.
CALIFORNIA -- I purchased pet supplies online from Budget Pet Care for the last 2 years, and never had any issues with them. I got my order always quickly and even it is the UK version, my pets have never had any flea in the time I have used this product. Here I got cheapest price ever I found.
MANITOBA, CANADA, MISSOURI -- I can't say enough about budgetpetcare.com. They have products for cats, dogs, and horses and also sell homeopathic remedies, supplements and pet supplies. You can sign up for their weekly newsletter and they even have a veterinarian on staff that can answer any pet-related questions you may have. They have the lowest prices of any online pet retailer I've found and also offer free shipping on any size order. I highly recommend them.
I have ordered supplies for my dog through this company many times. Without fail, I have always been very pleased with how "customer friendly" the site is. Very easy to find the products I'm looking for. The cost difference compared to a vets office is considerably less. And I usually receive free shipping. The best part, It has always been delivered on time. I have told many people about this site. And will continue to do so!
BudgetPetCare.com, always has the most reasonable prices available for top of the line products. They store my buying information and making it very convenient to make future purchases. The delivery of items always happens very quickly and I will never buy my dog's flea and tick medication anywhere else. When they have promotions going on, they always send me an email letting me know, so I save the most money. It's a great website, that is easy to use and navigate. I'm so glad I found them.
I was able to find the cheapest price on my cats flea treatment and shipping on this website! Ordering was simple and the shipping was fast! The Advantage flea treatment arrived in perfect condition and ready to use. I have searched for years online for the best pricing, and this site is hands down the lowest price! Great site for all my pet care needs!