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CIGNA Corporation

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86 Reviews & Complaints

Company Contact Info
Contact Info: One Liberty Place | Philadelphia, PA 19192-1550 | 215-761-1000 | www.cigna.com

Top Customer Complaints & Reviews:

I'm a former employee of Cigna HealthCare and I wanted to write a review to inform everyone of how horrendous this company actually is. First of all I want to start with Customer service.
I do not know if anyone else is having issues with Cigna, but here is my story. My Employer uses Cigna to approve/disapprove our Short Term Disability payments.
In October, 2004, I left my job at a major record company in New York City after seven years, due to the ongoing debilitating symptoms of an autoimmune disorder called Behcet’s Disease.


Latest Reviews:

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Cigna Health Insurance is Horrible
CHATTANOOGA, TENNESSEE -- My employer lost their contract with BC&BS and negotiated with Cigna as their new insurance carrier. What a tragic loss we suffered. ...
-- Complaint Posted by Jackha on 04/06/2013

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Cigna is the worst when it comes to resolving customer service issues - Change of address
MIAMI, FLORIDA -- I have been trying for over 6 months to get Cigna to update my address. I sent them information by email, fax and letters and ...
-- Complaint Posted by Esteban3922 on 01/06/2013


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Cigna lied about what was included in my policy - Health and Dental insurance
LOS ANGELES, CALIFORNIA -- I have now been a member of Cigna for a few months and have found out that the sales representative lied to me about 2 different ...
-- Complaint Posted by on 08/10/2012

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Denied $10, 779.00 for covered services.
NEW JERSEY -- On 11/24/2009 I had a medical procedure that amounted to $10,779.00. I was informed that this procedure was covered my Cigna ...
-- Complaint Posted by Houzeman on 08/08/2012

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Cigna LTD says I get $300/mo more from SSDI than I do, so they refuse to pay difference - Long Term Disability
I have suffered from both Mental Illness and Chronic Physical pain, which either are disabling, and both makes my life miserable. ...
-- Complaint Posted by Joprysko1 on 07/26/2012

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Denied medication for sinus infection needed from compounding pharmacy - Prescription
MARIETTA, GEORGIA -- Cigna denied my sinus infection antibiotic treatment prescribed by my ENT, and this medication has been compounded and used by ...
-- Complaint Posted by Rob.pat.henry on 07/10/2012

Conflict Of Interest Involving Labor Law Discrimination Retaliation
EAST SYRACUSE, NEW YORK -- I am a survivor of labor law discrimination retaliation & personal permanent injuries resulted from the retaliation including ...
-- Informative Posted by Bridgetwills99 on 06/06/2012

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Employment Request
CONNECTICUT -- I recently applied for a Receptionist/Office Asst. for CIGA on 5/15/12. I receieved an email from Robert on 5/16/12 stating ...
-- Complaint Posted by Porknmoregrill on 05/16/2012

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Complaint -- Complaint Posted by Joeykelley on 05/10/2012

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Delay and then Denial of my short-term disaability - Short-Term Disability
PENNSYLVANIA -- I wasn't surprised at all the bad reviews that Cigna Insurance got from deserving people. I have experienced the same runaround ...
-- Informative Posted by Cherylglarue on 02/26/2012

Thieves - Health Insurance
ALBANY, NEW YORK -- I pay a lot of money into my policy with Cigna. The point of insurance companies is that they negotiate rates. Co-pays are ...
-- Complaint Posted by Pahaggerty on 01/16/2012

Still Waiting On A Decision - Short Term Disability
DALLAS, TEXAS -- I am suffering from a major depressive disorder and Cigna is telling me that I'm okay and should be able to work. My doctor ...
-- Complaint Posted by Pansy63 on 12/03/2011

Cigna takes your money every month and then refuses all claims to get richer !!!! - employee health insurance
DECATUR, TEXAS -- Been paying into cigna $600 a month for 12 years without fail and now my wife needs a spinal fusion for bone on bone in her lower ...
-- Complaint Posted by Bigjessewhitehead54 on 11/10/2011

CIGNA wrongfully denied my Short-term Disability - Short Term Disability Insurance
DALLAS, TEXAS -- I have never done anything like this, but I am angry and want people to know what CIGNA is doing. I know the lawsuits, court ...
-- Complaint Posted by Furiousinindiana63 on 11/09/2011

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