fooling the public
DAYVILLE, CONNECTICUT -- I have been going to Dunkin Donuts for the last 20 years. the service you get and their product has declined in quality. Not only have their prices gone up but, they are being very deceptive with the ... read full review10 Replies - Latest reply on 04/19/2013
Dunkin thermos refills
BOSTON AREA, MASSACHUSETTS -- Purchased a Dunkin Donuts thermos several months ago. At the time of purchase I was told that refills were the cost of an x-large coffee. Not a bad deal.
Recently I was charged a higher price and when ... read full review10 Replies - Latest reply on 06/21/2008
Occasional Leaking Coffee Cups
Overall the coffee and service is good but more frequently than I would expect the coffee cup just starts leaking as if the heat just creates a hole in the bottom of the cup. This usually creates quite ... read full review10 Replies - Latest reply on 07/22/2013
Sugar and Ice
MARTINSBURG, WEST VIRGINIA -- I have been having McDonald's Iced Coffee for over a year now, so was happy to see that Dunkin Donuts have Iced Coffee also. Yet, Dunkin Donuts' Iced Coffee is not pre-sweeten like McDonald's. You have ... read full review15 Replies - Latest reply on 10/13/2008
DANBURY, CONNECTICUT -- I go to Dunkin Donuts all the time in my town. I go to several different locations. At each location at one time or another I ask for decaf coffee. I cannot have caffiene. When I get to the window (drive ... read full review19 Replies - Latest reply on 06/04/2013
Ive been a Dunkin employee for almost 4 years now. The only reason I have been there for so long is because it is the easiest job in the entire world. I started when I was 14, I applied to 10+ jobs and ... read full review3 Replies - Latest reply on 07/13/2009
NAPERVILLE, ILLINOIS -- I worked at a Dunkin Donuts/Baskin Robbins in Naperville, Il. It was a bran new beautiful store which offered free wifi, a comfortable leather couch, a leather massage chair and a 42" flatscreen plasma ... read full review
Charging Tax on Coffee Beans in NJ
ROCHELLE PARK, NEW JERSEY -- On July 1st my wife and I went into the Dunkin Donuts on Rochelle Avenue in Rochelle Park New Jersey to buy 2 lbs. of coffee beans for the advertised price of $10.99. When the register rang up $12.00, ... read full review13 Replies - Latest reply on 11/30/2012
HOLLIS, MAINE -- I've been in the food service industry for over 40 years.
1 Replies - Latest reply on 11/02/2012Add reply
This new turkey cranberry cheese sandwich is terrible.
For one thing the turkey is processed. The combination of the processed
meat and the cheese overwhelms the cranberry sauce.
Try fresh baked turkey with cranberry sauce and stuffing next time.
While I'm on the subject of your products, particularly your donuts.
Your filled donuts are not cooked enough--They should be light and fluffy.
I fried donuts for over 10 years. Another thing, I ate more than three
quarters of a Boston creme donut before I tasted custard.
Thanks, Michael Petrin
BRIGHTON, MASSACHUSETTS -- I have now been to the "new" Dunkin Donuts on Market St. in Brighton, MA twice this week. Each time I went there were about 6 people working, but I waited for 10 minutes and then left and walked out on both days! I have yet to get a coffee there! How can the workers not even acknowledge the people in line by saying at least something like, "I'm sorry this is taking a while but we will be with you in a few moments." There is zero customer service. At least when I go to Starbucks, if they take a bit more time than expected they always apologize and usually give me a free drink coupon for my next visit. I would rather pay $5 for a small coffee at Starbucks anyday than be served by the slowest and most unaware people ever at the Dunkin Donuts on Market St. in Brighton! Thanks for nothing! I felt like my business did not even matter at all!1 Replies - Latest reply on 07/18/2012Add reply
Where are my donuts?!
I want to know why only one Dunkins in the entire Boston area carries the donuts I like. I can't find my Maple Frosted, or Sugar Raised donuts anywhere except one store! And this not a location that I ... read full review29 Replies - Latest reply on 06/10/2009
Large vs Small
HIGHLAND PARK, NEW JERSEY -- Today, I was using a 99 cent coupon for a medium ice coffee and the employee mistakingly gave me a small one. When I pointed this out, another employee took the small iced coffee, poured it into a medium ... read full review14 Replies - Latest reply on 10/06/2007