eBay Consumer Reviews - Page 3

I wish I could give one star. I sold an item for $200 online. The buyer apparently claimed that the purchase was "unauthorized" immediately following the purchase, but continued to message me on eBay confirming that they wanted the item shipped. It ended up being a hacker that got into the buyer's account. I shipped the item after consulting with eBay as to what I should do, given that the activity was suspicious; they told me to go ahead and send it. Because of the dispute, PayPal charged me for the full amount of the item, AND the scammer received the headphones. I am out almost $400 now and have about a dozen calls in to both PayPal and eBay. I have had to contact USPS, Postal Inspection, FBI, as well as local law enforcement to let them know about the theft. Almost every time I sell an item, there is some sort of issue. I get the same response that I am not protected, despite all of the evidence that I have through eBay's messages. Terrible company.

MOUNTAIN VIEW, CALIFORNIA -- I've have been a seller on eBay for many years. They've outgrown their britches and now seek every possible way to squeeze a dime out of you. What use to be free is now gone. They've taken away the myEbay page and replaced it with a page designed to force you to look at your listings individually, which is very time consuming. If you want to relist multiple items, you must upgrade to a store account. My point is just this; I've had 100% on both my accounts for years, without the appreciation of that effort, they change whatever works for me to effectively, easily, with very little effort manage my listings to the most basic, bare bones editing tools. Wonder how many other sellers are going to leave?

Also, beware of buyers who set up fake accounts to buy your items and never pay, this is so they can corner a market and frustrate you. Ebay does nothing with these sorts of individuals. You block that seller and eBay seems to forget you have a problem with that individual, they set up a new account and bid on your item with no intent on paying. Try your luck with Facebook Marketplace, you can ship on your own through your Pay-Pal account or meet people at drop sites... It's FREE!

HOUSTON, TEXAS -- I made my biggest mistakes not listen to the reviews about eBay site. They deceive and send you the wrong item and when you contact them it is like talking to idiots. The only contact way is via messages and they might reply after a long time telling you the item was delivered then you have to repeat again and again with them it is the wrong item then no more hearing from them after sometimes. Please be careful. Do not fall in the same mistake. There so many victims. Read the review. There other more decent sites than eBay.

I find it disgusting that I purchased a Fitbit and what I thought was a Square Trade Warranty from Ebay. When I went to use my warranty it was not found. It turns out Ebay had a fake vendor on their site. Well, after an hour and a half on the phone, I finally was able to speak to a manager. Since they are unable to work with Square Trade to get a warranty for me, I asked for a refund for my Square Trade Warranty and the Fit Bit. They only wanted to give me a refund for the Square Trade Warranty (after almost the hour and a half of trying to get me off the phone and insisting I needed to show Square Trade more information, which I did not). It is not my fault that they let a fake vendor on their site. Obviously, I would not have purchased the Fit Bit device without an option of the warranty so it a package deal. How can a refund of $15.99 help me get a new device or help me get my watch fixed? They did not care - therefore, I will shortly be canceling my Ebay account after years of being a customer. I'm only waiting so that I have time to send feedback to them on their site as well.

ARIZONA -- I recently sold a bicycle on eBay. It was my first transaction on eBay and it will be my last. The sale occurred over two weeks ago and the bike was hand delivered to the buyer the day after the purchase. The money was paid by the buyer to PayPal. It is sitting in my PayPal account like it has for the past two weeks with a hold put on it by eBay. I have called and asked why the money has not been released. The carefully trained lady reading from what appeared to be a script with a south Asian accent kept saying I was new and so they had to hold the money. She admitted they had confirmation from the buyer that he had the bike and they knew the money had been paid. She apologized and sent me to another lady was even more polite. After a long and extended discussion the last lady said she would manually release the hold and the money should be available within 24 hours. How much did eBay make on my money.

An eBay seller since 2000, until this last one I had 374 continuous transactions all with 100% positive feedback. I have always obeyed the eBay rules. I have better communications in terms of depth and speed; ship and pack much better; and each transaction I sell has my customer getting at least three emails from me plus a ship date email with tracking number. Every time. I am a legend at description and have many many superlative comments in the all positive feedbacks.

A few week ago I sold my grandson's very expensive, almost brand new, and perfectly functioning game computer on an auction listing. When the buyer won it, he/it send a message in response to request to pay that he no longer wanted it. When I refused to cancel, he posted the only negative feedback I have ever gotten that I wouldn't let him walk. eBay's response to my complaint about the buyer was they would ask him to withdraw the feedback. He/it of course never responded. eBay won't withdraw the feedback. Horrible support for someone who has gone to lengths less than 1% of all the eBay sellers go to insure perfection. eBay is a computer run, techno-nerd money maker that has abandoned its original principles: do it right, do it fairly, feedback is the essence of the program.

FLORIDA, MICHIGAN -- I live in Brazil. I went in May to Florida and ordered the watch to deliver until the day of my return. And through the Ebay site the product was delivered, however in the apartment did not arrive. I complained and they did not give me position. Thought I'll be back in August and the product will be there. And unfortunately, that was not what happened. And I've complained several times and no return and no position. I want the name of the person who received the product in the apartment or be reimbursed. I will not take that $ 100 loss. Company without character. I will never buy on Ebay again.

eBay is crap! If you sell there they will put a hold on your money through PayPal for no reason and not even contact you about it. I've had problem after problem with them and will not only not sell there anymore but I will also never buy from the site again! Not worth it! That's a horrible way to run a company. They expect me to send off the purchased item and I have to wait 21 days to get the money and the shipping money. This is the second time they have done this. Never again! I'll sell elsewhere!

OHIO -- Recently I sold an item on eBay for 500 dollars. The seller's fee was 91 dollars and change. That was in May. Now it's July and I get another bill for shipping for 83 dollars. Thinking that the first bill was including shipping I was confused so I called CS at eBay and was told it was the way I listed the item that it cost so much. Now the reason it cost so much was because they rolled the item over automatically and I was double billed guess I missed one of their mini boxes to check.

When I asked if the customer service agent thought that selling an item for 500 dollars and paying 173 dollars in fees seems like too much I got silence on the line for over 2 minutes. Just had nothing to say. Should have used Craigslist wouldn't have cost me anything. Never ever sell on eBay again. Seller beware.

FORNEY, TEXAS -- I was looking for a boat when I saw one online for a good price. I make contact through the site and was ready to purchase. The email response stated I would have to purchase eBay gift cards because they protect both the buyer and the seller. They went on to say that with using eBay I would have 5 days after purchase to refuse purchase if I desired. It sounded good to me.

They also gave me a phone number to call which I did. I called and they told me to purchase cards, and where, and call them back with the scratch-off numbers. They also sent a confirmation email back which had eBay's colored logo and it looked good to me. I followed their instructions, then about 40 hours later a friend said maybe it was a scam.

I searched and found another phone # for eBay, called them and they said it was a scam. I went through their process of proving I owned the cards and had possession. Then eBay said I had to verify my PayPal acct. and link it to eBay and "YES" they would transfer the money I lost to the Paypal acct... Then 5 days later I called and "Katura" said "NO" it was an agent error and I would not get the money.

Not only are they liars but the should have recourse to someone using these cards for fraud. They said you only have to open an account to use the eBay gift cards, no credit information is required. That is bad business. eBay stinks.