eBay - Page 3

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1.3 out of 5, based on 71 ratings and
293 reviews & complaints.
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Terrible Customer Service! Buyer Beware!
Posted by on
Rating: 1/51
NY, NEW YORK -- I needed some "no smoking" stickers to place on the front door of my rental properties. I went to a local place and they want $5-20 per sign. So I checked on eBay and found some for $3 each. I purchased 10.
The seller had a good rating, over 90,000 transactions, so I figured he was sound.

A couple of weeks later I get a package from Sam's Club. Inside are 10 stickers that say "store hours". Wrong item.
So I contact the seller through EBay. The seller says, according to eBay's rules, I am to pay the postage and return the items to a different address (not back to Sam's Club).

I emailed them back saying, this problem was not created by me, the seller shipped the wrong item, the seller should fix the problem and pay the shipping. It is his error.
Then they email me a link to print a label to ship the 10 piece's of paper back. Great, except I do not have a printer. I again email the seller suggesting he either send me the product I ordered and throw in a return label or just mail me a return label. I never heard from the seller again. Big effort on his part to fix his mistake. So I took it up with EBay. And I won! They emailed me a link to print out a label to send the product back for a full refund. (when I escalated the case, I told them I did not have a printer).

Finally, I got someone on the phone at EBay. They said eBay does not have a printer either and that I would have to waste my time, gas and money driving the several miles into town to find a place (library was their suggestion) and drag in my tower computer to have the label printed so I can return the item for a refund.

Now maybe I am just a little old fashion, but where I come from if you screw something up, you make it right. Where I come from the customer is always right. Not at EBay. At EBay if the seller screws up, it is they buyers responsibility to fix the problem. Nice!

You can have all the "great" reviews in the world, you can have the highest customer rating ever recorded. But you only get one chance to screw me over EBay/Paypal. Never again will I make that mistake!
Now is anyone interested in some "Store Hours" signs, I have 10 for sale, cheap!
     
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NO protection for the sellers!
Posted by on
Rating: 1/51
CLARKSVILLE, TN -- After being a seller for over a year, I can completely and truthfully say eBay is more than completely unfair to sellers. I have a 100% feedback score, yet I still have all these problems. Yes I have my fair share of buyers with great communication, fast payments, and no problems at all. However, here recently I have dealt with such HORRIBLE customers. Customers that do not read the items listing or description, then open a case on me, and demand their money back. Buyers that know they are not buying a brand new item, yet when they get it expected it to be absolutely brand new. I just recently had a case opened up on me because the buyer did not read the listing, yet continued to bid on the item over and over. The buyer had the item for over two weeks before they "all the sudden" wanted their money back. They then argue with me via emails over the eBay rules and regulations that are clearly stated, saying I was the one wrong. A case is then opened up on me and of course eBay sided with this absurd buyer. Clearly the buyer NOT reading the listing was MY fault. The buyer then waited another week to even mail the item back to me. I then never received my final cost fees back or listing fees, as I haven't in the other few cases I had to refund. It is obnoxious that the buyers go through so much to offer items on eBay, then in the end the buyers are the ones that get screwed.
One particular buyer that did not read my products description and listing thoroughly and cussed and fussed with me for what seemed like days, demanding their money back, broke my product in the process, ended up with their money back and me a useless product that I can't even resale. This is also a buyer that could not even make legible sentences, that it literally took me several times reading over their horrid emails to make sense of it. Now this person has been suspended and kicked off eBay because I'm sure they were doing the same thing to several other people.
I know not all buyers are outstanding, just as all sellers are not. With all this trouble, stress, and money I have lost over eBay not protecting their sellers I will not be selling on eBay much longer. It's about a joke of a company.
     
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marion on 2014-01-14:
Not a seller, but used to buy many items from the eBay site, until a seller who received my payment never sent the item. The seller then went on to claim that his desktop crashing is what initiated the problems. eBay was no help in resolving the issue, so I just gave up and walked away from eBay and I said never again.
DebtorBasher on 2014-01-14:
I highly recommend Webstore.com I left Ebay behind me a long time ago and have been very happy with selling on Webstore.com And...there are NO seller fees and they offer several payment options.
Paul on 2014-01-15:
I have bought and sold on Ebay for 14 years. You need to appreciate a few things. The first is that in the early days, buyers were victimized quite a bit. There was no "buyer/seller protection". All you had was feedback and the civil court system. Reading and inferring from feedback was critical, but still not foolproof.

The second thing to recognize is you are dealing with remote transactions often conducted between individuals. The chance of fraud is high, both for buyers and sellers. Ebay has tried to strengthen policies to protect everyone, but as you report it isn't a perfect system. It is hard to imagine a perfect system, given the playing field.

You didn't mention the specific reason(s) the buyer claimed they deserved a refund, that Ebay accepted. Fortunately, I have not gone through this. It isn't a perfect place to trade, but I still do. The visibility is hard to beat. If you have vintage, collectible items, you can do very well. Then again, problems can pop up.
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Beware: Ebay Takes Fees From Seller When Buyer Doesn't Pay
Posted by on
Rating: 1/51
SAN JOSE, CALIFORNIA -- I sold an item on Ebay auction. The buyer didn't pay me but asked me to cancel the transaction because she didn't read the item description carefully. Its annoying but understandable.

I re-listed the item on Ebay for auction - the second buyer didn't pay AND didn't contact me. All emails from me were ignored. This buyer had a (3) next to his name at the time.

The buyers have their money however, Ebay TOOK money from my account for their fees even though the buyer didn't pay me. I am left feeling cheated by EBAY and their methods of collecting money from the seller WHEN NO MONEY WAS RECEIVED FROM THE BUYER. Seems to me, when someone bids on an item, the money should be IMMEDIATELY TAKEN from their account and given to the seller BEFORE Ebay takes their fees. What's up EBAY?

The customer service people instructed me to complete 6 steps to open an unpaid item case. After 4-7 days I am supposed to manually close the account and Ebay will supposedly reimburse me. Guess how much of my personal time this nonsense has taken??

The customer service people talk in circles. No one will tell me how many times a buyer can make 'fraudulent' purchase before being suspended. No one will send me a copy of the notice sent to the buyer requesting my payment (maybe because Ebay never contacted the buyer?). The second buyer received 3 additional feedback scores in the past week AFTER not paying me or even returning my emails requesting payment. How is this person permitted to continue to buy and sell without settling an unpaid item case???? He now has a (6) next to his name all while ignoring my request for payment or at least an explanation.

What happens to those sellers who don't notice Ebay TOOK fees from their accounts even though the buyer never paid? Seems like a great way for Ebay to take money from people. If your not paying attention they take money from you and the only way to get it back is to go through multiple steps. Does this seem right to anyone?

Suggestion to Ebay: Hire and train qualified customer service people to treat your buyers and sellers with respect and not act like ROBOTS who read from a script. Refrain from taking your fees from your sellers UNTIL the buyer pays your sellers AND offer concessions to your sellers when your buyers act like fools.
     
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azRider on 2013-12-05:
you just have to file a non-paying bidder action. they refund the fees.
Paul on 2013-12-06:
You sound new to Ebay. They have specific processes for resolving various problems - you simply have to go through the right one.
mrx on 2013-12-18:
Ebay now charges you a final value fee if you cancel a bid out
What you need to do is have them call fee bay an have the bid canceled.
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Utterly Awful Experience, as a Buyer and a Seller
Posted by on
Rating: 1/51
CALIFORNIA -- Ebay and its sidekick Paypal, just too many unpleasant experience to mention this year. Really went down the pan.

With the DSR rating disaster, along with eBay more or less condoning and enabling theft, eBay is a revolving door for eBay sellers. Here today, gone tomorrow, nothing you can do about it. With the tide of junk and lowball listings coming out of Asia, it's a pain to wade through so much crap

To give you some idea how unreliable eBay is now, remember, they claim you can 'Trust' them? if your eBay DSR ratings slip into the 1-2% range of low ratings checkout http://www.paypalsucks.com/

(it could be two buyers don't like standard USPS prices and slap a low DSR rating for something nothing to do with the seller)

that is, just 1 or 2 customers in a hundred... eBay first withholds your funds for 21 days (could be illegal) then caps what sales you can do, then blocks you, anyone in your family or associated with you, from selling. Permanently.

Without warning.

Do you and your family and anyone connected to you want to be victimized, blocked from selling, permanently? For no reason, without warning... eBay is dead from the neck down, a bad risk for buyer and seller

Quote:
The daily operational work is now focused primarily on retaining the top 5% of buyers/sellers, many of whom have lost their patience with the continually increasing complexity of doing business on the site (fee structures, buying/selling policies, feedback system, etc.)
(insider, glassdoor.com)

Quote:
On the one hand, they say they still care about the small businesses and sellers that made eBay what it is today but on the other, every action they are taking says otherwise. We have totally alienated our customers
(insider, glassdoor.com)

Webstore, bonanza, ebid, aquabid are far more pleasant places to browse. They are better websites. Am all ears for other interesting listing, auction websites as there are sellers out there with great stuff which I'd like to find. Are they going to list their precious gems on Ebay? I don't think so. Am a bit out in the sticks and browsing special interest websites within the USA improves the postage costs
     
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Rich Vernadeau on 2013-11-30:
Ebay's elimination of the small sellers is by design. Even a couple of low DSR ratings (1's and 2's) by a buyer cause immediate punitive actions by eBay against a small seller to immediately begin. These include 21-days on Paypal funds, lower placement of items in search, and Seller limitation on how many items a sellers can list. The seller also loses whatever discounts eBay was giving them on listing fees and loses Top Rated Seller status instantly.
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Ebay Seller Account Restricted After 15 yrs., 250K in Stock, What Do I Do???
Posted by on
Rating: 1/51
CALIFORNIA -- I have built a business selling surplus on Ebay over the past 12 years, and now have 3 warehouses and 250K of stock in specialized machinery. I returned from vacation yesterday and found an email from Ebay saying that all 400+ of my listings had been cancelled and that I was prohibited from selling on Ebay indefinitely????? NO rhyme or reason given. Foolishly, I called their customer noservice, waited on hold for 10 minutes and some oriental person who could have cared less finally came on and told me that one of my seller requirements ??? was 135 instead of 100 (of what I do not know and she could not tell me). I asked what I had to do to be reinstated and she mumbled around about seller requirements for 5 minutes until I finally asked (again) if she could tell me 'how to be reinstated'.... She had to transfer me for that.... I waited on hold another 25 minutes and another oriental answered and began to tell me that I had been restricted indefinitely, until I told her that I had been through all that and just needed to know what had to be done for reinstatement. She said that it was indefinite and that I could not ever sell on eBay again. I asked " never again, never in the future?" and she said yes, never. They both could speak what I would judge to be 50% English.

So I'm sitting here with all this inventory that is only marketable nationwide (no one within 50 miles would even know what 90% of it is). Three warehouses full and overnight I'm out of business. This after I have been with them over 15 yrs.,spending $1,000-1,500 per month in fees with them, not counting the Paypal, and shipping ripoffs, for the past few years. At this point I am so numb that I can't even tell my family. Ebay does not even have people on the phone who can talk intelligently about THEIR business, and they DO NOT CARE!
     
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Soaring Consumer on 2013-11-02:
This might be something to go to the media about. Ebay would probably react to public attention.
Old Timer on 2013-11-02:
eBay's best years are long behind them.

Unless there is a big piece of this story missing I would be in their office Monday morning looking for answers. And requesting that whomever I speak with does it in English. No more offshore outsourced robot idiots reading answers out of a three ring binder.

This is your life, not some game an outsourced moron can play with.

JMHO
azRider on 2013-11-03:
Or you could sell items on Amazon, or Craigslist, or even one of the other dozen sites out there. I learned a long time ago not to limit my selling to one company. key is to diversify your selling. if you have that much product, maybe you need your own web site to sell from as well. eBay sales cost are to high anyway.
madconsumer on 2013-11-03:
there are many other avenues for selling online. try go-daddy's market place, or even create you own commerce website.
DebtorBasher on 2013-11-03:
I highly recommend buying and selling on Webstore.com. I left Ebay behind a long time ago when I found Webstore and I've been very successful with them. No seller fees! No hidden fees...check them out and give them a try. I'm sure you'll be much happier with them.
Jason Cooke on 2013-11-17:
eBay is currently culling many - if not all, personal eBay accounts across the globe. It's rolling out a Seller Restriction which in layman's terms means, "you can no longer sell on eBay - but you can purchase". Probably in response to pressure from shareholders to be "more like Amazon". However they are not disclosing any info as to why, nor giving sellers the opportunity to upgrade to Pro (business) status. My personal account (started in 2002 and with 1600 x 100% Positive Feedback) has been done - permanent restriction with no way back, EVER - But what if I want a business account in the future? FORGET IT! I wasn't trading as a business, only selling high quality used items, mine and my family's personal items. The eBay forums are plastered with victims, many who now can't pay the bills. When the restriction kicks in, any live product listings you have will be ended.

The main driver for the restrictions is the DSR = Detailed Seller Ratings which are 4 key areas/questions that a buyer rates a seller on (from 1-5 stars) when leaving a seller Feedback. Although feedback makes eBay tick, the DSR is a way for eBay to disguise a reason to boot sellers off the site, because the questions are not essentials at best. Shipping Costs and Speed of Dispatch are 2 anomalies. Completely subjective questions based on no real fact. A customer doesn't know how much I paid my courier to ship an order, so shouldn't be able to comment on it. And, speed of dispatch is completely irrelevant, but delivery within the specified time, is. Yet these 2 questions from the 4 are your hidden path to expulsion.

It's sad, because eBay is what it is today because of the founder account holders - now restricted, these are the sellers who may not shift so many boxes, but offer buyers excellent communication and integrity. However eBay is shifting towards an Alibaba model, loaded with sellers from China selling low quality product, yet shifting boxes in numbers.
G. on 2013-11-18:
The reason why the agent was going over your seller dashboard is because you must have fallen under eBay's minimum seller requirements and probably multiple times at that. If you fall below standard one one month they give you the ability to get out of it, but they look at everything, what kind of items you are selling, are they real or fake, policy violations, how many neutrals and negatives you are getting, low detailed seller ratings, and customers reporting you. It can be frustrating feeling like you can't understand a customer service agent, but you could have over all been more attentive to your account. As soon as something negative happens the first reaction to to blame who "harmed you" when in reality it's yourself to blame. Now I don't know your full story, but this is how the basic system is designed to work. eBay can't do everything for you.
mrx on 2013-12-18:
I had a problem like that but not that much surplus .to get better service call pay pay an aske to be transferred to English speaking workers
Pay pal calls it American eBay reps
Works most times
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Suspended My Account Because of Another User
Posted by on
Rating: 1/51
I am an honest ebayer for 12 years and now they suspended my account because my ex boyfriend used same address few years back, ridiculous!!! How am I responsible for whatever he did to get his account suspended??? And cust service sucks as they lie and barely speak English, keep repeating same phrase instead of actually looking at account history. Stupid representative kept telling me I created account after other user was suspended... my account is 12 yrs old and other one is opened 2 yrs ago????

No math skills apparently needed ot get hired there!!! Too bad this was a good place to do business on but I had pretty bad experience with them lately and this is last straw!!! Morons support fraud by suspending people instead of looking for the ones committing fraud.
     
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trmn8r on 2013-05-30:
The policy that you cite has been in place for quite some time, I believe. I have heard that customer service has become worse as they have cut costs (like other companies).
Linda on 2013-06-18:
I just experienced the same thing. eBay suspended my account for the 3rd time in 2 1/2 months. Each time they suspend it (which is for the same reason), I call - I explain - they reinstate it. About 3 weeks ago, I was promised by an eBay Rep that it would "not" happen again. Based on this promise, I invested a lot of time and money - all of which is lost. Today, 25 listings (many with bids) were just removed. This time, I have to file an appeal to have it reinstated.

This is all due to an eBay account that my "daughter" had over a year ago. She was a Power Seller, as well as a Top Rated Seller, for years. She became ill and was no longer able to run her business. She contacted eBay to close her store prior to having surgery
Auction Essistance on 2013-07-25:
To be honest getting the account reinstated will be useless as they will never do it. People have called in many times but come back with no results. Best thing to do is move onto another account.
Www.auctionessistance.com
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Why Pick on Me Not Hundreds of Others?
Posted by on
Rating: 3/51
INTERNET -- I have been selling on eBay for 13 years. Lately I found that Unofficial pressings of records are listed by the hundreds if not thousands. I have sold 5 or 6 this month alone. So now a Pink Floyd Live recording I had listed, and it had a bid and multiple watchers, was pulled from eBay completely because of Copyright Violation. I respect this to a point. But there are a couple others of same thing on eBay currently, and they were there before my item was listed about 5 days ago. Now I can't even contact the bidder that had bid on item because the Listing info is gone, into the void. I guess it's my fault I didn't print out as I listed it, but to be removed as if it never existed, this is scary. Lastly, why am I the sudden criminal, or victim in my opinion when hundreds of other Pink Floyd " unofficial pressings are currently still on there. The email from eBay said:

"The rights owner or an agent authorized to act on behalf of the rights owner, Pink Floyd Management, notified eBay that this listing violates intellectual property rights. When eBay receives a report of this type of violation, we remove the listing to comply with the law. ".

Again, I respect music ownership, but thousands of these are out thereby many different groups, and it seems being sold on eBay all the time. I'll bet Pink Floyd members no nothing about my item on eBay so who is "Pink Floyd Management?

Anyway, I should end all my listings, and close my eBay account, but this month I am selling more items then I have sold in the last 5 years!

Anyway, I feel I am a scapegoat and lets see if any of my other items now listed, including another Pink Floyd, get pulled or not.
     
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Genna on 2013-04-22:
From your complaint, it appears that you yourself are selling "Unofficial pressings". If that is true, I see no fault on Ebay's part for removing those auctions.

When Ebay removes auctions, they do go into the "void". Their position likely is that the auction was ruled to be fraudulent/against policy, and therefore they just trash it.
BigAl on 2013-04-23:
The reason Ebay pulled your listing is because it violates the law and they do not want to be held criminally responsible. If you continue to violate the law you may find yourself crimnally liable and prosecuted. That is when your troubles will begin.
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EBay and PayPal Conspiracy
Posted by on
Rating: 3/51
There is something very bad about eBay’s policy. They are not loyal with their customers but they are loyal with PayPal. When eBay gets paid by someone that buys something from the seller they immediately turn the entire amount over to PayPal. Then PayPal takes their percentage out of the entire amount. Then eBay bills the seller for their percentage of the sale.

I think there is a little back scratching going on between their eBay and PayPal. Do you not think that eBay should take their percentage out before handing the money over to PayPal? Then PayPal could only profit from a smaller amount of the pie.
     
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Anonymous on 2013-03-14:
There is no conspiracy. Ebay owns PayPal. Ebay charges a fee (like a commission) when an item is sold, the fee is a percentage of the sales price. It is their fee for allowing a seller to sell an item on eBay. Paypal also charges a fee when said item is paid for, the fee is a percentage of the sale price. This fee what PayPal charges you to use their payment processing service. Since eBay owns PayPal, you could argue it is double dipping but you are using 2 different services and thus being charged for 2 different services. The terms are laid in the user agreements for both eBay and PayPal, which you had to have agreed to when you signed up. This is why it is important to read before you sign & accept THEIR TERMS OF SERVICE.
trmn8r on 2013-03-14:
Ebay does NOT get paid by the buyer.

When you buy something on Ebay, you are sent to the PayPal website to make the payment. Then PayPal takes its percentage of the total, and the remainder is transferred into the seller's PayPal accouunt. Then Ebay bills the seller for its fees.

Is it right for PayPal to charge a percentage of the total? I believe the answer is "yes", because PayPal is like a charge card, and when you buy something with a charge card the card issuer gets a percentage of the total charged.
Jeff on 2013-03-14:
Of course you are right. Ebay owns PayPal. That's why that's the number one way they accept payment. Its pretty much hard to pay any other way on eBay besides PayPal, unless you are picking it up and paying cash. You cannot send money orders, or personal checks anymore....not sure why, I'm sure they came up with a crafty reason why you can't, but I'm sure its because they want to maximize their profits with PayPal.
Anonymous on 2013-03-14:
Actually you can pay with money order, check and other instant payment services but they are not covered under eBay's protection. You are not just limited to PayPal. Finding a seller that accepts anything but PayPal is a bit difficult but there are sellers out there who accept other payment methods. For reference: http://pages.ebay.com/help/pay/methods.html
BASE1k on 2013-03-14:
If eBay owns PayPal why do they not do all there deductions before allowing the seller to withdraw their money?
Anonymous on 2013-03-14:
I'm not sure I understand your question. Ebay owns PayPal but they are separate entities. eBay bills you monthly, they can't just help themselves to your PayPal account every time you sell an item. eBay bills you monthly, its up to you to pay it every month or set up autopay. Paypal takes their cut at the time of the transaction, just like a financial institution does. Or any other time you make an electronic payment and there is a service fee. You really should have read the terms & conditions or at least the FAQs before you sold an item because all of this is explained there.
DAn on 2013-03-25:
Do not sell on eBay. Ebay/PayPal tandem charges huge fees. eBay provides no protection to sellers. It actually abuses them with variety of methods.
DebtorBasher on 2013-03-25:
Drop Ebay and use Webstore.com...it is pretty much formatted the same as Ebay, but you are not obligated to use PayPal, they have different payment options AND there are NO seller fees at all!
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Ebay Is A Joke!
Posted by on
Rating: 1/51
EVERY TIME I have dealt with Ebay I have had issues. I own a retail shop and just tried them again with MORE issues!

They are impossible to deal with, They have ZERO seller protection, and they are just down right horrible.

In 2009 I owned a cell phone store where due to a change in their policy I lost over a thousand dollars and this time I've sold an item to a buyer who is obviously trying to scam me and yet Ebay has my account locked up for 400$ ..

RUN! DO NOT, I REPEAT DO NOT use eBay To sell ANYTHING!! I will NEVER use them again!!! I use Amazon all the time with NO issues!!

From now on its Craigslist and Amazon for me!! NO MORE EBAY!!
     
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DebtorBasher on 2013-03-01:
My best advice to you and others...drop Ebay and sell on Webstore.com, you'll be happy you did. They have NO seller fees because they are supported by advertisers. I've had great success selling on Webstore.com I don't even think about Ebay anymore!
trmn8r on 2013-03-01:
It would be very helpful if you describe the specifics of the transaction in question.

I've used Ebay without incident. Unfortunately, there are unscrupulous traders who have previously taken advantage of partners, and as a result Ebay has instituted stronger policies. But the changes haven't eliminated fraudulent activity - it is virtually impossible using the Ebay model, where the buyer and seller are separated.

I think about Ebay whenever my mind isn't occupied thinking about Basher.
DebtorBasher on 2013-03-02:
Oh 8er, 8er, my 8er...one of these days you will join me on Webstore.com and wonder why you waited so long!
madconsumer on 2013-03-02:
over the last couple of years, eBay has been against sellers. no longer do sellers have protection and security.

very helpful review, and voted as such.
Yosseline on 2013-09-11:
I'm done with eBay. I regret opening an account. It was just a waste of time AND money
Ebayisajoke on 2013-12-27:
Considering all the cyber terrorism that has been going on over at YouTube I’m beginning to think that's the case.

eBayisaJoke and I are eBay Critics that have been a thorn in eBay’s side for a long time.

I started documenting eBay Motors phishing car scams back in 2004 on my eBayMotorsSucks.com consumer fraud awareness website. I can’t count the number of folks I have saved from losing their money to eBay Motors phishing scams and bad seller fraud in the last 9 years.

Back in early April 2013 I was receiving an increase of help requests from car scam victims. I decided to go have a look at eBay Motors vehicle offerings. It had been several years since I browsed the cars for sale over there. This time I was appalled by the number of high dollar late model car scams there were on the motors site. There were current year and down obvious phishing scams literally all over the site.
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Ebay Is Clueless, Greedy, Egomaniacal, Selfish and Rotten Company!
Posted by on
Rating: 1/51
SAN JOSE, CALIFORNIA -- This lousy online auction company puts into effect any rules that make them as much money as possible period! Sellers are burdened to death with endless fees and are not able to leave feedback any longer. Neutral or negative feedback scares off buyers and eBay does not want that. Ebay can opt to wipe out negative feedback, on a whim, if they feel it messes with the cash flow into the company.

It is a private company and I was told, by a representative, that for eBay it is about the numbers and someone has been determined to be a detriment to these numbers, the account can be suspended anytime eBay sees fit.... The rules constantly change.... Buyer protection?! What a joke! Sometimes sellers are really untruthful about their products and if you open too many cases because of this, you get in trouble.... It is what it is and if the sellers suck, which many do, the buyer has to deal with it.... I wish a really good auction site would avail itself. I wish eBay would fold, they deserve to!
     
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Old Timer on 2013-02-13:
eBay is a public company, ticker EBAY. It's stock has been going up since July. All those fees must paying off for eBay and their partner in crime PayPal. I have not been on eBay for years, doubt if I will ever return or use PayPal again.

Good review, thanks.
trmn8r on 2013-02-13:
The main problem has nothing to do with Ebay, but with the fact that the model has buyers and sellers physically separated. If you want to engage in that kind of transaction, there are unique risks that are far different than buying something from a brick and mortar retailer.

Ebay has tried over the years to make things safer for trading partners, but it is perfect by no means. IMO, as they have applied more and more band-aids intended to reduce risk, they have made an unwieldy mess that still (as it must) suffers from its inherent weakness (see paragraph 1).

As for the feedback system, that changed a while back. It makes sense, in my opinion, to not allow sellers to give buyers negative feedbacks. The buyer's obligation is to pay - this is handled by the non-paying bidder system. The main other reason to give negative feedback to a buyer is to get into some kind of war of words.

Your complaint about the fees Ebay charges I somewhat agree with. It depends what the item is. If is a collectible or vintage item, compare to what an auction house would charge - the auction house would be more. If it is currently sold new merchandise, that I agree that lower seller fees are in order (do they give a discount for that kind of seller?)
Obsfucation on 2013-02-13:
"Ebay Is Clueless, Greedy, Egomaniacal, Selfish and Rotten Company!"

And you are just finding this out now?
landcope on 2013-03-06:
This is the truest review I have ever read. Especially about the buyer protection part. It is true that if you complain "Too much", YOU, not the seller that falsely advertised a bunch of junk, gets in trouble. How is that buyer protection? And there are no regulations stating (or fairly warning of) this fact but has happened to me also. Then, they wipe the negative or neutral feedback the junk- seller deserved and try to call it in the interest of keeping Ebay "honest" and "Fair". Yeah, right.
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