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Electrolux - Page 3

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1.2 out of 5, based on 32 ratings and
55 reviews & complaints.


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Horrible warranty policies
Posted by on
Rating: 1/51
AUGUSTA, GEORGIA -- Purchased a new washer along with the dryer and pedestals in March 2012. Washer started putting bleach stains on clothes. After ruining several pieces of clothing, I called for service. The first service call was very prompt. Because bleach was involved, the tech replaced 3 parts all dealing with the dispensing of the bleach. This repair didn't work. I spoke with the service company and they indicated that there was nothing else they could do and that this problem has happened before, so after bleaching several more pieces of clothing I called Electrolux again. They said that they needed to send someone out again, so I told them what the repair company had said. They needed verification that the machine was not repairable. It took quite some time for this to happen. I had stopped using bleach in the machine, but somehow it was still bleaching clothes. I would call, and nobody would get back to me. Finally, after about a month and 15 pieces of ruined clothing at a cost in excess of $800, they authorized replacement of the washer. After making sure the new washer was working properly, I attempted to get reimbursement for the damaged clothing. They had me send pictures of all the damaged articles. Again, after many calls not being returned, I finally started calling every 15 or 20 minutes and leaving a message until they got tired of having to listen to all the voicemails. They only offered $150 for all the damaged clothing. Oh yeah, have also had to have 2 service calls on the dryer. The door wasn't closing properly.
     
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Alain on 2012-09-14:
This combined with other poor reviews about Electrolux make a persuasive case for not purchasing their products. Thank you!
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Do Not Buy Electrolux Appliances
Posted by on
Rating: 1/51
MICHIGAN -- We purchased 5 kitchen appliances, spending $10,000 and had 10 service calls in the first 9 months, (5 calls on the refrigerator, 2 on the beverage center, 1 on the range, 1 on the dishwasher, and 1 on the microwave). Service department is terrible to work with. After endless calls of complaining, they finally swapped out the fridge.

Today we were told the microwave is not repairable and Electrolux wants us to spend another $600 on another microwave. Once again, Electrolux customer service representatives are uncooperative to assist in any type of resolution. Other notes: After dishwasher was repaired, we now need to keep the door partially ajar otherwise it smells like mold.

The bottom plates on the refrigerator and beverage center never fit properly. Made of cheap plastic and they hang down to the floor. Even the serviceman couldn't get them to go on correctly. A refrigerator shelf that has the option of being pulled out always slides out when you open the door (and yes we made sure it is level!), and a freezer drawer handle always comes off when you pull the drawer open (and this is on the replaced refrigerator!!). Total waste of money and time.

We had GE appliances for 15 years and didn't have 1 service call. Only replaced because we updated our kitchen...apparently with crap. Lesson learned, stick with what you know and don't purchase for cosmetic reasons. I wish I would have read all these reviews before making a purchase. I can't believe how many people had the SAME problems as us. Get a clue Electrolux. GE only had good reviews.
     
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Electrolux frig
Posted by on
Rating: 1/51
AGOURA HILLS -- I bought an Electrolux french door style. The ice maker was not making ice. he repair man came and exchange it. He said it is a defected model and they are replacing all of them. After few month the ice maker stopped making enough ice and it was making noise all night. This month the water dispenser keep on dripping. the repair man came and fixed the rubber arount the ice maker to seal the driping. Two days later, same problem. Someting wrong whit this model. I am not happy at all with Electorlux frig and I don't advice any body to purchase. I paid too much money thinking I am buying the best abut I was wrong and the salesman did not tell there is a recall on this model. I am ready to sue the company. Because this is very wrong.
     
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trmn8r on 2012-05-06:
I've read a lot of complaints about ice makers. I know in some families water and an ice maker/dispenser in the fridge are probably very handy, but for my money I am sticking with models without water/ice in them. I'm sorry you had this experience. Good review.
CPolk on 2012-05-07:
I apologize for the inconvenience and concerns this appliance unit has been causing you. I would like to further assist you but in order to do so, will you please email me directly at Chris.Polk@Electrolux.com with your unit's model/serial information, personal name, address, phone number and date of purchase of the unit?

Thank you in advance for supplying me the information needed. Please include any other pertinent information concerning this unit. I look forward to further resolving this matter.

Chris Polk
Online Outreach
Electrolux Major Appliances, North America

kmannes on 2012-05-14:
I had my refrigerator repaired once under warranty and I have contacted Electrolux. They will not replace or fix my fridge. I have Model #EW23BC71IS3. I have contacted the Better Business Bureau and I am busy writing as many BAD reviews as I possibly can. I paid $3,500 for a fridge that doesn't work as advertised. This is a design flaw and Electrolux so far hasn't stood behind their product. Pretty terrible that they can't even get a years good use out of it before it craps out. I bought Electrolux because I believed that the quality of the product made it worth the extra money...I was WRONG.
ok4now on 2012-06-25:
I have this same Electrolux refrigerator and just had the exact same problem with the ice maker. After two years it just quit working. Because it was out of warranty I called a local appliance repair business. Fast forward. The parts and labor came to $645.00!!! I sat and watched the tech fix it. The unit is poorly designed and overly complex. I fully expect to have this problem again. The repair was only a band aide.

To repair it the following parts were needed.
1) Tray-Ice
2) Bimetal-Heater
3) Motor-Ice Maker
4) Shut-off Arm Assembly
5) Heater-Cartridge

Particularly disturbing was the corrosion in the Tray-Ice assembly. This is where the cubes are made and it was disintegrating with loose metal particles. I was drinking this crap. Before you blame it on the water supply I have an entire house water softener. The feed line to the ice maker comes from a reverse osmosis water filtration system that is then fed to the dual filter in the refrigerator.

I paid over $3K for this refrigerator expecting quality. All I got was eye candy and problems. Never again will I purchase any Electrolux product.
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Glide Racks
Posted by on
TERRE HAUTE, INDIANA -- Every few months we need to replace the glide racks in the oven. The racks pull out fine but will not retract leaving you with a hot oven and not being able to close your oven door. We have had this oven for approximately 2 years and we are on our 4th set of glide racks. Apparently, for some reason the ball bearings loose their ability to move and your stuck with an unusable rack. This was a royal pain this Thanksgiving when we were stuck with a 22 pound turkey on an oven rack that will not retract back into a hot oven. Their seems to be no solution to this matter.
     
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swimjim on 2011-11-26:
Sounds like you're out of warranty here and have few options. Consider a smaller turkey next time?
Venice09 on 2011-11-26:
Another poor design from Electrolux. What do they suggest you due to remedy this? Do they expect you to keep buying sets of glide racks? That would be great for them, but bad for you.
At Your Service on 2011-11-26:
If you're overweighting the glide racks, you may want to replace them with standard racks. The glide racks are not always better for all people in all circumstances.
Venice09 on 2011-11-27:
Shouldn't Frigidaire have informed the customer that they were putting too much weight on the racks instead of replacing them four times?
srheng42 on 2011-11-27:
This was an example. The racks will malfunction regardless of weight. It has to do with the amount of heat the racks are exposed to over a period of time.
At Your Service on 2011-11-27:
Frigidaire? They have nothing to do with any of this.
trmn8r on 2011-11-27:
Overweighting the racks? Are we to believe the OP is roasting dumbells?

It sounds like a poor design.
Venice09 on 2011-11-27:
Overweighing racks and shelves seems to be the catch-all when there's a poor design.

Frigidaire. Electrolux. Does it matter?
Barb on 2012-01-26:
I agree...the weight has nothing to do with the racks. It's the heat on the ball bearings for some reason. I love them, but we've just replace our first one and it was only about 8 months. Of course it happened when I was trying to push in two pumpkin pies...aughhhhh!
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Induction Cooktop
Posted by on
I purchased an Electrolux Induction cooktop because I thought it was the best electric cooktop, it was certainly the most expensive. I have had the cooktop for 2 years and now it stopped working completely. I called Electrolux and it's not under warranty. I asked if this is typical that it should stop working when it's only 2 years old, I was told it happens.

I called an appliance service company. The technician asked if I cooked a lot, at which I replied isn't that what a cooktop is for. Yes, I cook on it. Now the best part is why it's not working, because the way it's designed, the touch top control panel is level with the cooking surface so if liquid gets on the control panel it can short the panel, or if you press too hard on the touch pad it can short. Wow, who designed this. I am shocked, I thought Electrolux was a good company with excellent products and I was so wrong. I paid 1,900.0 for a cooktop that lasted 2 years, that's crazy.

I didn't realize this equipment was for show, you can't use it. The technician told me it would cost approximate. 700.00 plus labor to change the relay panel and it's under warranty for one and because of the design I can expect this to happen again.

Thanksiving has come and gone and I have no cooktop. Electrolux was no help and I'm stuck with a piece of junk that even if I repair will most likely go bad again.

I will never buy another Electrolux product, they are junk, don't be fooled that's it's a good company, they don't stand behind their products.
     
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trmn8r on 2011-11-25:
I found a couple of other complaints similar to this - pot boiled over, ruined the fancy control panel.

Great complaint. As an electrical engineer, I can appreciate the work that went into creating that control panel. However, delicate electronics must be protected from heat, moisture and liquids. Sounds like a poor design.
Venice09 on 2011-11-25:
"Electrolux was no help and I'm stuck with a piece of junk that even if I repair will most likely go bad again."

Good point. Even if you had an extended warranty, it wouldn't change the fact that it's a poor design which forces you to keep renewing the warranty or pay for the repairs yourself. When you add up the cost of all those warranties, that's one expensive cooktop!.. not to mention the inconvenience!

Warranties are not the answer. The only thing that will solve the problem is better quality appliances.
CPolk on 2011-11-28:
Good Afternoon,

I am reaching out to your in regards to your ElectroluxAppliances.com

product review and/or posting you recently submitted online.

I apologize for the inconvenience and concerns this appliance, and possible service, has been causing you to encounter. I would like to further assist you but in order to do
so, will you please email me directly at Chris.Polk@Electrolux.com with
your unit's model/serial information, personal name, address, phone
number and date of purchase of the unit?

Thank you in advance for supplying me the information needed. Please
include any other pertinent information concerning this unit. I look
forward to further resolving this matter.

Chris Polk
Online Outreach Escalations Manager
Electrolux Major Appliances, North America
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Buyer Beware
Posted by on
KNIK, ALASKA -- We had a custom home built and moved in Oct 2008. Being a resident of AK for over 35 yrs, I've grown accustom to having to purchase what local retailers have in stock for household appliances. Unfortunately we had to go with the Frigidaire Professional Series Microwave and had it installed. This microwave gets very little use since our kids are grown and gone, and might see a total of 10 minutes of use a month. Two days ago while cooking popcorn it stopped cooking halfway through. The timer, lights and chime work. I placed a call to lack of customer support and was told I was on my own since the warranty was up.(I already knew this) So I'm now using an old microwave bought back in 1981 used that has countless hours and abuse on it and only cost $50. One would think that a microwave costing as much as it did would last longer then 3 yrs. I wish I had done some research prior to buying this brand with so many complaints.
     
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Venice09 on 2011-10-24:
I have a microwave from the 80's that still works, too! They just don't make them like that anymore.

Don't beat yourself up over this. Research might not have helped as much as it should. Buying appliances is a crap shoot. Go shopping on a day you feel lucky!
At Your Service on 2011-10-25:
There isn't a brand manufactured that doesn't have its share of complaints and compliments. Admittedly, I don't have a great deal of animosity towards any one manufacturer. Ultimately, I still feel the problem is that manufacturers have reduced their warranty coverage to a year -- if that, and many consumers will buy with accepting that.

IMHO, the frustration is not in the fact that the appliance has broken, but that it's incumbent on the consumer to cover the repair or replacement. In this case, if the microwave is a "built-in" it could be an over-the-range, but just as likely a wall unit with trim kit. Together, this is an expensive replacement as the trim kit can be as much if not more than the microwave. How nice would it be to have the manufacturer or retailer cover the cost? Especially when purchasing several appliances, extended service guarantees can be added for a relatively small amount. Even in Alaska, I would hope you could find a good service provider / retailer.
CPolk on 2011-10-26:
Good Afternoon,

I apologize for the inconvenience and concerns this appliance unit has been causing you. I would like to further assist you but in order to do so, will you please email me directly at Chris.Polk@Electrolux.com with your unit's model/serial information, personal name, address, phone number and date of purchase of the unit?

Thank you in advance for supplying me the information needed. Please include any other pertinent information concerning this unit. I look forward to further resolving this matter.

Chris Polk
Online Outreach
Electrolux Major Appliances, North America
CamiF on 2011-12-05:
We are in the same exact boat. Custom built home in '08 and our "Professional" series microwave is sparking and making horrendous noise. Can't get a straight answer from several local retailers on what will or won't fit with the trim kit we have. Everyone's answer-just buy a new kit, LOL! The really sad part is that this isn't our first problem with our "Professional" series appliances. It took 12 different replacement doors to finally get one that didn't have dents, but then neither our freezer or fridge was shutting properly. We had ice build up on the freezer door and only had them replaced after I pitched a fit. This was over a period of 11 months. Our "new" freezer still doesn't seal right and the repair man that was paid to replace the seal hasn't been back-that was last November. Every major appliance I have is this Frigidaire and when these appliances die I will never buy another Frigidare/Electrolux product.
CainW on 2013-06-28:
We had our house built 4 years ago. We (mistakenly) went with all Frigidaire applicances. Our dishwasher was the first to go down. At about 14 months old the control board malfunctioned so we had a service repairman fix it. About a year later it happened again, so we had it fixed again. Six months later, it happened again. This time we replaced it with a Whirlpool. Today our Frigidaire microwave caught on fire...luckily my wife was watching it and was able to shut it off before it caught the house on fire. When I called Electrolux I was greeted with a disrespectul smart a## who was willing to help as long as I paid for everything. Give me a break...I don't think so. This will also be replaced by another brand. I will never spend another dime on a Frigidaire appliance and would advise everyone to stay away from them. Their customer service is as bad as their equipment.
bRANDOL on 2013-09-29:
This model of our Frigidaire microwave just broke (stopped working) this weekend as well... our home was also a custom with all Frigidaire appliances - with washer/dryer and all kitchen appliances, our huge investment has NOT went well. We have had to service two of the six that broke, and now this microwave is #3! In less than 3 years. Never purchasing this brand again - sorely disappointed.
Venice09 on 2011-10-25:
I disagree. The frustration is in the fact that the appliance broke. The frustration is caused by shoddy merchandise. I believe consumers are reasonable people when it comes to appliances. They instinctively know how long an appliance should last, depending on cost, amount of use, etc. They are being let down in a big way by reputable brand names that used to be dependable. As you have admitted, all the brands are in the same boat, which makes it impossible for consumers to have confidence in any of them. That's where the frustration is coming from.
At Your Service on 2011-10-25:
If customers don't care about covering the costs, that's great. I'm sure the manufacturers and retailers appreciate it ;-)
Venice09 on 2011-10-25:
Consumers wouldn't have to cover unnecessary costs if the merchandise was made with better quality. The quality of the merchandise is the basis of the complaints.
At Your Service on 2011-10-25:
"'I don't blame you though for hoping someday you won't see anything break down'

Continuing to say that won't make it true. I never said that and am tired of repeating what I actually did say."

LOL.
Venice09 on 2011-10-25:
Why is that funny?
ok4now on 2011-10-25:
Venice: I don't see the humor and it's not funny. Your post was dead on and most articulate. You presented your argument well and I agree.
Venice09 on 2011-10-25:
Thanks, OK. I'm always up for a laugh but failed to see any humor in this.
Venice09 on 2011-10-25:
One final thought on this. Warranties used to be an afterthought. The brand name, its reputation and word of mouth were the selling points. According to you, At Your Service, warranties are now the selling point. What does that tell the consumer? It tells them they are buying cheaply made merchandise that will only last as long as the original warranty. Therein lies the problem.

The common thread in the appliance complaints is the inferior quality that causes premature breakdowns and the lack of service, with or without a warranty. I think everyone can agree on that.
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Bells and Whistles that don't work but they got my money shame on them
Posted by on
ST. PAUL, MINNESOTA -- Stay away from the Electrolux model EW30DS65GS5 Duel Fuel slide in range. This is an expensive piece of junk. Save your money. Was excited to have a double oven only to have my food burned and unedible. Called Electrolux customer service and received no help. People read off script. Had their service people out, no resolution. Had the service dept out from local famil owned company I bought this lemon from Warner Stellian and still the lower oven is less than adequate, it just doesn't work and empty words and several appliance repair people can't make the oven what it isn't ! Talked with Manager of store He was going to contact the Electrolux representative and get back to me. I never did hear back from Him. I placed this purchase in dispute with my credit card company and they couldn't help. I should say this stove was purchased in March 2010. As summer came to Minnesota, I did not use the oven much because we cooked outside and I had resolved the fact that I was ripped off by Electrolux and Warner Stellian, who highly recommended this stove and the sales representative said He owned one himself. (He must not use it). Now fast forward to Thanksgiving. I want to use the perfect turkey mode on the oven, this requires the use of a probe and when turkey reads 180 degrees your turkey is done. Well the probe must not work, instructions say to use the broiler pan and grid, and the roasting rack. The broiler pan will catch grease spills and the grid will help prevent splatters. The roasting rack will hold the turkey (pg 32). This was against my better judgment having cooked a turkey many times in my 37 years of marriage. But wanted to follow instructions, I was living the Electrolux dream. My oven was filled with spill overs, so when you opened the door to take out the turkey you were hit in the face with a cloud of smoke that burned your eyes and stunk up my house and the turkey had to be thrown out it was so dry. When we removed the turkey because I said enough is enough this probe must not be working I wanted to heat some rolls inside the oven while the turkey was resting because remember my lower oven doesn't work even though I had several service calls to correct the problem. So today I will begin again to try to get some satisfaction from the people who told me this was such a great product.
     
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Alain on 2010-11-26:
You're probably better off just getting a new stove than trying to get the Electrolux to work for you.
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Beware of Electrolux Refrigerator
Posted by on
In July '09 I purchased a French door counter depth wave refrigerator, EW23BC711S, at Lowes. Initial impressions were positive, then it was delivered. From day one the ice maker failed to produce more than a handful of cubes each day and make loud banging sounds. I called Electrolux and was told these are normal sounds and there may be dust in the line, so replace the filter$$ That suggestion did nothing. In the mean time, the gasket on the door began to shred, I called Electrolux again and was told to contact a local repair business. Two weeks later they arrived to check the problem and when the tech looked at the gasket, he also noted that the ice maker was defective. The gasket arrived a few weeks later, but was defective, waited for another one, the both gasket and ice maker were replaced. The tech told me the ice maker is a major problem on Electrolux. Here it is, four months later and the ice maker is dripping water, clanging and failing to produce ice. I purchased an extended warranty from Electrolux just to avoid the costs of I what I consider to be an ongoing problem. What can I expect? Twice a year replacement of the ice maker and computer panel? Beside these tow major defects, the thin coat of pseudo stainless paint on the water/ice dispenser is wearing away. Wish Electrolux would buy this back from me so I can purchase a quality product.
     
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Venice09 on 2010-10-13:
Electrolux does seem to be having a lot of problems with its products. The quality sounds awful. I'm sorry you got stuck with this refrigerator. I hope it wasn't too expensive.
JCraigM on 2010-10-14:
$3946. was the charge on my Lowes card for this product. The extended warranty was extra and purchased AFTER I encountered these problems. For an appliance at this price point, one would expect quality in design and performance.
trmn8r on 2010-10-14:
OP - it is too late for you, and I feel bad. Like Venice, I have heard many bad things about Electrolux. I wish you luck moving forward. I am confident they will not buy the product back.

I have a 15 year old GE that has worked great. My fear is it will fail, and I will need to go shopping. GE's quality has gone downhill, I believe. Guess I would go look at Consumer Reports, perhaps.
Anonymous on 2010-10-14:
Thank you for taking the time to post this, I thought Electrolux was creme-de-la-creme - especially with their pricing. I saw one I loved but the cost was prohibitive so I got a GE French Door. Now I am glad I did.

I agree trmn8r, GE's quality is on a decline. I think it is because of the 90s housing boom. All of the builders use them in new homes now and get them in bulk on a discount.
herrell on 2013-09-17:
Same problems as sooo many others, ice maker and water system. A piece of ----! I finally turned them into the BBB. Maybe everyone else should too!
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Stay Away!
Posted by on
Just want to voice my displeasure with Electrolux's customer service and products. Bought a dual fuel stove in August of 2008. Installed in my house in November of 2008. One year after (Nov 2009) electric bake died. Sears after 5 or 6 visits was unable to fix the oven. Why you have them sell your products when they can't repair them is beyond me. Had an authorized repair technician come in to fix. They along with Electrolux support recommended full replacement. Electrolux refused! I have not been able to bake in my oven for 9 months now. Your product is horrible. $3,000 down the drain. It is unbelievable that you do not stand behind the lemon that you sold me.
     
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Venice09 on 2010-08-31:
If there is anything to be learned from this, it's that $3,000 is too much to spend on an appliance. More money does not buy better quality or competent service. I'm sorry you had to find this out the hard way, but hopefully you won't make the same mistake again.
Helpful on 2010-08-31:
Electrolux, the parent company to Frigidaire, actually makes some wonderful products; ranges included. Many reviews give their products very positive ratings. Unfortunately, you sound like you've got one that was a problem, or at least ran into one shortly after the year. Speaking of that, your range may not be considered under warranty for this particular repair. The problem, according to your account, was several months after the first year of purchase. Are you trying to have it covered under some form of warranty, or are you covering the expense yourself? It would have been appropriate to explain this detail as it makes a huge difference to the responsibility of the service.
Yosef on 2010-09-02:
Sears tried fixing the range multiple times to no avail. They sell them but can't repair them evidently. I then had an "authorized" repair technician come and take a look. He along with an Electrolux rep that he was on the phone with recommended full replacement. I can only assume that this oven was a lemon. Electrolux didn't heed what their rep recommended. So, I cannot have the stove fixed and am not getting the recommended replacement.
Helpful on 2010-09-02:
So we are understanding that it is unrepairable and needs to be replaced but Electrolux is not doing so. Although you've not answered as to why, I would assume that it is no longer under warranty. Did you pay for an extended warranty on this unit?
Venice09 on 2010-09-02:
Assuming there is no longer a warranty on this stove, I'm afraid you're out of luck. However, if the first attempt to repair was done during the warranty period and the same problem continued after the warranty expired, I would argue that it was an existing condition that was never resolved. I don't know how far you'll get, but if you're up to a fight you might want to give it a try. $3,000 is a lot of money to just throw away. And then you still have to buy a new stove!
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Do NOT buy Electrolux Washer/Dryer - Constantly broken, Terrible Customer Service by Electrolux
Posted by on
AUGUSTA, GEORGIA -- Bought new washer & dryer at Lowe's. DRYER immediately ruined several items - burnt them. Called Electrolux - they sent out new part for this "known" problem. Had new part installed, still burning up clothes/towels/blankets. Called again, sent another part..same story. Still not working...company is saying now out of warranty - never fixed...cannot use! They only offer to give me rebate on new appliance. WASHER worked fine for one month - then fabric softener tray stopped working - wouldn't feed softener into cycle. Called Electrolux, they sent out service - service could not fix. Called Electrolux, they sent out new tray. Replaced, still not working. Now water flooding out of out of detergent tray every time opened. Called back for both items. They sent service....same story...service can't fix. Called again, Electrolux going to try to send out two MORE new trays. Replaced, neither work. Called out service again...they claim they don't know how to fix (3rd company saying Electrolux too difficult to repair). After getting run around...same story...they won't replace the washer or dryer...we are now out $5K+! Don'y buy anything from Electrolux...customer service is terrible. Planning to hire an attorney..
     
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Jen on 2014-05-19:
Same problem here. Electrolux dryer was burning my clothes/sheets/towels. 1st repair guy they recommended clueless. He replaced the vent which was all burnt. A few months later was burning clothes again(what a huge expense to have to replace all these burnt items). Sent 2nd guy out who replaced 4 different parts(4 different weeks of being inconvenienced) and stated it was a huge fire hazard and I was lucky it didn't burn my house down. The day after he "fixed " the burning problem it would not dry the clothes anymore. Electrolux stated I should use a diff. Repair guy from their list(yes, this is 3 diff repair guys from their list). They come out on 2 diff. Occasions and states it's unrepairable. Electrolux disagrees. After weeks of arguing they finally agree to replace it. This is a very long process. No one will call you back. They are not willing to expedite anything. I was in a car accident with my husband and we both are unable lift. Depending on kindness of friends to help bring my things to laundramat. They still don't care. 9 weeks without a dryer and still don't have one. No sense of urgency. The replacement center takes days to call you back and they think this is acceptable. Charging me $200 for delivery of new dryer. Customer service told me it was not debatable and if I questioned it it would just make the process longer. I can't take it anymore. I do not want any electolux appliances in my house. Guy told me there are thousands of repairs that's why it takes weeks. I said, what does that say about your products? Do not buy Electrolux because it will surely break down and when it does you re screwed. Mine was within warranty but they drag it out as long as possible to piss their customers off.
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