Expedia Car Rentals Consumer Reviews - Page 3

I reserved a car rental in Italy through Expedia.com. When I arrived in Milan, the rental company, Lukauto, charged me 50% more than my Expedia reservation which included Super Insurance that was already included in my reservation. After I returned the car and inspected it to see that there were no damages, they claimed that I damaged it and charged me $560 for repairs.

I e-mailed Expedia.com 3 times and the only answer I received was an instruction to call the customer service number. When I called the number and spoke to their agent, I was put on hold for 45 minutes and then was connected to the U.S. office of the crooked car rental company. Expedia offers no help to their customers and I would never rent a car through them again.

Checked on car rental at Budget for Anchorage AK: total $372.44. Then I went to Expedia to get a better rate, but the cheapest rate it had for the exact same period, same size, class, etc was $441. One wonders how they can advertise 'cheaper' rates than if you go directly to the rental company.

DENVER, COLORADO -- I've never bashed a company on the internet until now. After getting home and doing what I should have done previously, due diligence, I would have never reserved a vehicle through Expedia.com for a rental vehicle from EZ rent a car. Run away! Spend the extra $5 to $25 per day, and get a vehicle from any different company. If you don't believe this? Enjoy your time writing my same review.