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Honda Consumer Reviews - Page 2

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A/C Problems
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

MELBOURNE, FLORIDA -- 2008 Honda CR-V blows hot air (90 degrees per dealers statement) from lower vent, while blowing 68 degrees from upper and side vents. Dealer tells me this is normal, but I disagree, since this started happening after 3 and a half years of ownership. It seems to be the same old runaround when their mechanics either don't know how to fix the problem, or too much time would be involved and cut the dealership profits.

They tell me this is normal in all CR-Vs and nobody has ever complained about it before. Unbelievable. It wouldn't matter which state in the summer time, but when the outside temperature is 90+, and the lower vent blows out 90 degrees of hot, and the upper vents blows 68 degrees, how can it cool the car down? It seems the air conditioner is working against itself. The Japanese are very intelligent and honest people, and I don't believe they would let this kind of flaw go on the market.

I think the fault lies with either greed or dishonest dealerships, because an honest dealership would try very hard to find the problem and notify Honda to have this corrected for all Honda CR-Vs. I was directed to another dealership, but they wanted $112.00 up front to look at the car. Doesn't speak too highly of Honda products.

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Owner's Manual Not Written for "Do It Yourself" Folks
By -

I am a "DO IT YOURSELF" individual. Your various owner's manuals are written primarily to make more money for Honda and its dealers -- even though that may alienate a vast body of customers who buy their oil and other parts automotive parts stores across the nation and beyond. There was a time when owner's manuals included vital information like the distance in miles between oil changes. Maybe that number is 5000 miles. Instead, Honda tells me when I am at various percentages.

It will be very simple for me to reset the mileage soon so that it registers 100% and I can then figure out what that invisible 100% figure is in miles. When I buy my next car or when I recommend a car -- I will advise folks to avoid Honda simply because all of its manual wording neglects anything that would negatively impact profits. That includes anything that a "DO IT YOURSELF" person like myself. The current worldwide protest movements have a lot of corporate targets. I would nominate Honda to be included among them.

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2005 Acura TL Cracked Passenger Side Dash
By -

I love my Acura TL. However, I am highly peeved at Acura. My dashboard cracked right on top of the airbag. Very ugly, embarrassing, and I can't get Acura to help me out. This should had been a recall, especially it being an airbag issue. POOR MATERIALS. They said there is nothing they can do for me. It would cost 1,900 to fix. I have did some research and apparently it is something that is common with the TL... I could see maybe if my car was 20, 30 years old. I take great care of my $40,000 dollar car. I was thinking of a new Acura next year, but now I will be buying a different kind of car. It takes the wind out of my sale. I thought I was getting a really nice dependable car.

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What's Up? Not My Windows!
By -

Here we go again, 3 months ago the rear driver side window was down and would not go up. Took it to Honda and had a $300 to pay. Now it's the front driver side window, I don't have another $300. What next, the two windows on the passenger side for another $600? Come on Honda a recall is in order for this cheap part. I have never in all my car ownership years had a window just fall down, yet alone 2 in 3 months. Really makes me fear the future.

I have less than 20,000 miles on my 05 Pilot, and I am the original owner. I don't mess with the windows, they are usually always up! I was told by my service representative that this is a common issue. If that the case why do we have to pay for a poorly designed part? RECALL PLEASE, I can't come up with 1200 extra dollars every 3-5 years.

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Angry- AC Compressor Went Out Honda Won't Pay
By -

Last Sunday our a/c quit working in our 2004 Honda cr-v. I finally got it to a shop today only to find that like so many others I have a very expensive repair to try to pay for. I called every customer service number I could find and all I get is transferred to another department and waiting and waiting only to be told there is not a recall. Now according to the body shop I took it to, Honda has rebuilt the compressor but will not agree to recall it so far.

According to research there is a pending class action lawsuit against Honda for 2000-2008 Honda/acura cars for the same problem I am having. I cannot believe that Honda is not accepting fault for this!! Shame on them. I have always loved honda's, but I am angry and broke.

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No More Hondas for Me
By -

I own a 2004 Honda CR-V. I had routine service done on the AC by Honda of Tyson's Corner, VA a few weeks ago. They added freon and told me specifically that the compressor was "working perfectly." Right after the service the car started making a noise like something was rattling around under the car. I took the car back to the dealer and they claimed nothing was wrong and they couldn't hear the noise when they drove. Two weeks later the AC compressor blew up and shot metal shards through the engine.

After doing some research, I found that compressor failure with metal shooting through the engine is a known defect on 2004 CR-Vs. I called Honda USA and they refuse to help me with the repairs, even though they know this is a known problem. The dealer tells me it will cost $3,000 to fix.

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2004-05 Trx450r
By -

Worst ATV ever! I purchased one July 1, last year. Haven't got to ride it maybe 40-45 hours. Put 3 cranks and sets of bearings in it. Bought a cdi, stator, coil. The crank is ready to go out again. Cost around 280.00 for crank. 80.00 2 bearing. 100-150 have installed. Honda knew about bearing issues, 450r forum has a place on it for people to list this problem. I myself have contacted Honda but nothing will be done. For the price of these ATVs they should recall them, or at least fix them free of charge.

Some don't get 10 hours before this happens. The modded crank they sell runs about 350-450 not counting service fee. Without them to install it there's no warranty. So here I've paid 3500.00 for the quad. Guessing 1200-1400 in it, still stock. Looking to have to put another 500-1000 in it. Not knowing if it will run 30 minutes or 30 hours. I've not seen it yet make it over 30 hours without breaking down. I was a Honda man. Think it's time for a change.

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Roadside Assistance
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Honda roadside assistance does not have enough towing contracts in NY. Believe or not, I find GEICO roadside assistance is better than Honda care. My experience was yday with lot of potholes in NY, I busted both my tires. I got live person but it takes 2 hours to get tow truck to get me and THEY ONLY TOW TO HONDA DEALER... so dealer would charge extra money for towing to their place and at night they cannot tow to the dealer as per NY state laws, so I ended up paying storage charges at Tow company. This is my personal experience yday. I recommend do not buy Honda Roadside assistance.

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Horrible Customer Service
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NEW JERSEY -- I called Honda today to make a payment by phone and inquired about having two fees waived on my account. I had spoken with a different representative about a week earlier who very kindly implied this wouldn't be a problem. I politely inquired again today with another representative who was nothing but rude, obnoxious, and condescending. When I asked to speak with someone else, instead of being helpful, which is his job, he just proceeded to be even more rude.

I have been a Honda customer since 2005 and considered renewing my lease or financing a new one as my lease matures in a few months. I can't imagine having to put up with this kind of service for even one more month. It is amazing how it only takes one person to change one's mind. In this economy where so many people are struggling, myself included, companies should be struggling to work hard to simply keep their customers, let alone keep them happy. I will start looking into Toyota now, I can't imagine their service could be any worse.

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Very Disappointing
By -

I have a 2008 Honda Fit. When I purchased the car, one of the selling points was that for the duration of the warranty, I would be afforded Roadside Assistance in the form of HondaCare. It was heralded as a significant savings in any roadside assistance that I previously had. I live in Central New York and am recovering from hip surgery.

On January 5, my second day driving since the surgery, I found myself stuck off the road due to a snowstorm. When I called HondaCare, I found only recorded messages to the effect that due to severe weather in my area, there was an 8 hour delay and to call back later. I had no information concerning other towing services in my car with me, never dreaming that I couldn't rely on the roadside assistance. My husband came to tow me out of the snow (at the crest of a hill with little visibility).

Since I had not been able to reach an individual at HondaCare, I called the dealer the next day to log my distress. The response was that that was unacceptable and would be reported. I find the response unacceptable as well. If this company is providing roadside assistance in Central New York, it needs to contract with a reliable service that is able to address severe weather or at least provide options as to other alternatives in their message.

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Honda Rating:
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1.0 out of 5, based on 5 ratings and
53 reviews & complaints.
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Honda
1919 Torrance Blvd.
Torrance, CA 90501
310-783-2000 (ph)
www.honda.com
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