Can anyone let me know the email id of the Customer Care center of Honda Japan. I have had a bad experience with the service levels of Honda India. They misguide the customer and fleece them on the service. 1 Replies - Latest reply on 06/12/2007Add reply
Blown Honda s2000 Engine
KENNESAW, GEORGIA -- Here is another complaint on the s2000. I have a 2000 S2000 that I have owned for a matter of 1.5 years. The s2000 was a beautiful ride, however. With about 51000 on the car the engine blew eating the ... read full review4 Replies - Latest reply on 11/30/2006
Honda Odyssey Lemon
What happened at Honda? The carefully crafted image of quality products at a premium price lured me in to buying a 2002 Odyssey van. The first winter the power doors would open mysteriously while in motion ... read full review3 Replies - Latest reply on 12/12/2010
CHARLOTTE, NORTH CAROLINA -- On Saturday, August 30, 2003, my boyfriend Tony, 34 years old, and I, 29 years old, were involved in a terrible car wreck that nearly took our lives. I was driving on W.T. Harris Blvd in Charlotte, North ... read full review8 Replies - Latest reply on 07/12/2013
Purchased a new Honda Fit, after having a wonderful Honda Civic VX for many years. FIT is great, except for a couple of things, and my inquiries about how to get them fixed are ignored. Two major problems:
1 Replies - Latest reply on 09/27/2011Add reply
1. There is no "horn ring" or alternative within reach from the rim of the steering wheel. Even at 6'2", my hands can't reach it. In an emergency as well as normal life this is a real hazard.
2. The front seat headrests are anatomically misformed. For my wife, they push her head forward and cause neck pain. Honda's answer? Remove it.
Honda Odyssey Transmission Failure
EATONTOWN, NEW JERSEY -- The transmission on my 2003 Honda failed at 40,000 miles. Even though I was out of warranty Honda America agreed to replace the transmission with a new one because I had been complaining for months before ... read full review2 Replies - Latest reply on 12/13/2010
Honda roadside assistance does not have enough towing contracts in NY .
2 Replies - Latest reply on 03/02/2010Add reply
Believe or not, I find GEICO roadside assistance is better than Honda care .
My experience was y' day with lot of potholes in NY, I busted both my tires, I got live person but it takes 2 hours to get tow truck to get me, and THEY ONLY TOW TO HONDA DEALER ... so dealer would charge extra money for towing to their place and at night they can not tow to the dealer as per NY STATE LAWS, SO I ended up paying storage charges at Tow company. this is my personal experience y'day . I recommend do not buy Honda Roadside assistance .
Rear Brake Pads Defective
TORRANCE, CALIFORNIA -- Hi, I have a 2008 Honda and the rear brake pads went out at 17,000 miles plus the rotors had to be turned. I understand that this is a brake design flaw on models 08, 09, and 10. It cost $225 and I ... read full review10 Replies - Latest reply on 02/01/2010
I just bought a 2009 Honda Civic in May. (we have owned 3 Hondas in the past). I LOVE the car and the way it handles, but I HATE the headrests! I have chiropractor bills to prove how damaging it is!!! The headrest will not fit my head comfortably, and it pushes it forward into an very unnatural position (and this cannot be noticed in a 15 min. test drive!) I tried turning it backwards, but then I would not be protected in the event of an accident! I contacted Honda, but they don't seem to care at all. My husband wanted me to buy a Toyota, and I am now regretting my decision to buy another Honda!!!24 Replies - Latest reply on 08/13/2009Add reply
WESTFORD, MASSACHUSETTS -- My first Honda (Accord 2005) has only 45K miles and the battery is almost gone! I have had cars (both American and Japanese) driven more than 80 to 100K miles and used for more than 5 years in last 20 years and never had to replace batteries!
6 Replies - Latest reply on 01/08/2008Add reply
When I contacted their customer care office in California, their response was that the battery is made by another manufacturer and they are not responsible for it...can not believe it! They can not do anything for me!
Well, Honda, you have lost the customer (not that it will make any difference in short term).
Interior Obnoxious Odor
DOWAGIAC, MICHIGAN -- I get headaches from my Honda 07 odyssey purchased 1/07 because of a strong interior odor (leather seats my guess), which the Honda's regional representative agrees. Plus his two week old Odyssey is ... read full review9 Replies - Latest reply on 01/23/2008
Cast Iron Exhaust Manifold
SNELLVILLE, GEORGIA -- I purchased my 2000 Honda Civic EX from Honda Southeastern in Melbourne Florida with less than 30,000 miles and for my own protection I purchased the extended warranty on March 2003. I believed through ... read full review4 Replies - Latest reply on 08/01/2007
Problems With My New Car
MYRTLE BEACH, SOUTH CAROLINA -- I bough my car April 16, 2001. It is a Honda Accord EX leather. I have had to take it to the service center for THREE problems in less than three months.
1. The air conditioner stopped working
2. I ... read full review2 Replies - Latest reply on 02/05/2007