Most horrible and rude customer service anywhere
DALLAS, TEXAS -- I recently bought this 2009 Honda Civic Si from Rusty Wallis Honda and from day one I've had plenty of problems. The car makes this popping noise when in reverse and 1st gear when trying to turn the wheel. And from the inside I noticed in the morning that there is a plastic panel on the passenger side the is loose and warped and will not got back into place, also it the side airbag covers, both of them are a little off like they were glued with with Elmer's glue of something. And to top it all off, I was going to work one rainy day and I turn on my windshield wipers and they make the glass fuzzy and you can't see anything. So I try to go to the dealership and they tell me that I have to leave the car a couple of day with them and I have to rent a car.... and I told them that there was a service bulletin out for my vin range specifically about the noise the car is making, which came out in July and I bought the car in November, so they had plenty of time to fix it, THEY DIDN'T EVEN BOTHER! And now I have to rent a car? after I only hand the car for a week? So I call customer service and the lady I talked to was very rude and inconsiderate, and her answers didn't make any sense I don't know why? Does Honda want to lose their customers? This has been my second Honda to own, but after my recent experience, I WILL NEVER BUY ANOTHER HONDA AGAIN! AND I WILL MAKE SURE THAT I TELL AS MANY PEOPLE AS I CAN ABOUT MY EXPERIENCE AND UNFAIR TREATMENT!