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Layaway
Posted by Lucyp719 on 01/17/2013
YORK, PENNSYLVANIA -- I went onto Kmart.com and place a layaway. I made all the payments. Right after the final payment was made I got an email from Kmart.com saying that due to an error that my layaway was cancelled and told to call the 800# I call and after a whole bunch of bull was told they never had my items in stock. that this was a problem they were having with there online layaway program. So I ask about my money being refunded and was told 3 to 5 days well three weeks later and my money has not been returned. The 800# is full of poop and so are there customer service reps. What business does this to there customers take your money give you nothing and then act like they are doing you a favor by listening to your complaint. I WILL NEVER SHOP AT KMART OR SEARS EVER AGAIN. After all this they offered me a 10 dollar gift card but no we are sorry for the inconvenience no nothing Shop at Kmart.com at your own risk you could not pay me to shop there.
     
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Posted by trmn8r on 2013-01-18:
3 weeks is excessive - it should take 2 max.

If that phone line is full of poop I would avoid it at all costs.
Posted by Ryan S. on 2013-01-27:
We are dealing with the exact same situation. Layway was canceled on Jan. 10 2013. It is now Jan 26 and still no refund. It sounds like we are dealing with a layaway system that is managed overseas and can not be effected by Kmart stateside. Ridiculous!
Posted by Enid Oklahoma on 2013-02-06:
I also am having the same experience as you, I made an online Nov 24, made all my layaway payments on time, made the final one first part of Jan, when I got a message stating there was an error, also got in my email a email stating that my order had been canceled due to the error, and this was after they took my final payment. I talked to a rep, she told me that she was going to submit a refund, that I would get my refund within 3 to 5 business days. I have called Kmart customer service several times as I never gotten gotten any refund. on Feb 5 I called them back again, asking to talk to a manager, as I was getting fed up with being told I would receive the refund within 3 to 5 business days, and that the online credit dept where they sent the refund back on your card, was back up with these same issues of other customers. Then I get a email yetserday stating that they did credit my account, so talked to the online soluation manager, explaining everything that was going on with trying to get a refund that was due to me, and never had gotten anything but run arounds. She told me to go to my bank and have them fax Kmart credit dept the information they had asked for. She helped me more that all those other reps. I went to the bank , my bank officer called Kmart customer service credit dept, they also told her that they credited the refund to my bank, she told them there was never had refund credited to my bank, so they told her to fax them my account atatements, she did, but she also told them that she couldnt see why they was asking for statements, when the bank officer was telling them that no refund was ever credited.
I cant understand why its taking over over 5 weeks to get a simple refund because they canceled my order cause of being out of stock on a couple of items I had ordered. I even emailed the shipping and stocking president and explained everything to him in an email only to get a reply to go to my kmart account and cancel the order, which the order was already canceled, as they had done them selves. Apparently he never even read the whole email as his answer wasnt even related to the complaint I wrote him about. Thats is poor customer service especially for the president of shipping and stocking!!

It sounds very fishy to me about the whole thing. I never experienced anything like this in my life with online ordering. But I will never order anything with them again. I can see now why they are closing some of there stores , with the business they are conducting, and giving their customers a run around. This is sure been one horrible and stressing online experinece, and wont be repeated again for me!!!
Posted by Nancy Cooper on 2013-07-11:
Thank you. I am glad I read your posting before having any dealing with Kmart online.
I wonder how many more customers are having the same problem with the same company. Again, thank you.
Posted by Marsha on 2013-08-17:
Assured I would be able to make payments online, by employee taking lay away and the system has been down for three day and after contacting store manager advised there is nothing I can do about this call the 800#, they will not take a payment over the phone and you can not make a payment at another location and they could care less...Poor Costumer Service and no wonder they are all paid minimum wage and there are hardly any stores left in MI. The corporate company does not value there costumers or there employees, if they did they would give them the ability to at least take a payment!
Posted by gloria B. on 2013-08-19:
Made a online layaway cancelled it but my order went to a store that was closed at the time .I live in indiana but it went to a store in illinois haven't received my refund yet ordered in feb 2013 please give me back my hard earned money you dont need my little change you're rich enough please return your customers there money you know what you're doing scammers will never shop @ your stores again. JUST HORRIBLE .....................
Posted by Elizabeth on 2013-08-21:
When you place an online layaway with Kmart, an employee at the store you chose gets the merchandise and scans it and places it in the layaway holding area. Seems to me the employee taking care of the order is NOT doing it correctly. They have to scan the items and if the store doesn't have them an email should be sent to the customer asking them if they want to continue on with the order.
Posted by Jill on 2013-11-29:
If you paid by Visa you can go to your bank and fill out a from to have this reimbursed.
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Very rude store manager
Posted by Winnieandmickey on 08/12/2012
OAK PARK, MICHIGAN -- On Saturday August 11,2012 @ 8:30 P.M. at the Oak Park, Mi Kmart store, my daughter, 2 grandchildren and I waited in the layaway department about 20 minutes for an employee to appear for help. An employee who was in and out of the area finally said that he would take us to the electronic department to process our transaction which between the two of us totaled about $500.00. At the end of my transaction the associate said that the computer had froze and called for managerial assistance. The assistant manager arrived about ten minutes later and asked the associate maybe about three times what the problem was. He seemed more focused on the amount of merchandise spread out on the counter, which by the way was mostly back to school items instead of what the associate was saying. After the third time I chimed in and said, "Why aren't you listening to him? He told you three times already" By this time I was becoming really irate. He all but told me to shut up or leave the store and he would cancel the transaction. My daughter begged me to stay. He also tried to call store security but the phone did not work. Why was I the one being treated so rudely? I have shopped at Kmart most of my adult life though not exclusively and have never run into this level of disrespect from a store employee. Though I did complete my transaction because of my daughter, I feel very uncomfortable returning to that store.
     
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Posted by Johnny on 2012-09-03:
It's K-Mart. They wont be around too much longer anyway.
Posted by Paula on 2012-12-04:
This will make you even more disgusted.....
Picked up a layaway box on Black Friday. Once home I opened it and it had a cockroach climbing out of it! SICK! Kmart was very rude. You would think they would realize the layaway customers is what helps keep some of these stores open!
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Extended Warranty Policies and Customer Service Layaway
Posted by Tina.brown9tinabown on 04/11/2012
COLUMBUS, OHIO -- We purchased a mini bike, 3Ds, a 12-in-one table, we had put it in layaway at the Hamilton rd store. well we bought the extended warranty on the 3Ds and the mini bike, well we went to get the stuff out of layaway, they did not have the 12-in-one table they gave me a hockey table instead, so my son was out of that present because it was seasonal product and they were sold out. so my son had to get something else for Christmas and he was so upset because Santa bought it for him. Then the mini bike was taken out of the box and it had been ridden and the throttle cable wasn't adjusted and it leaked fuel really bad so we called motovox and they said Kmart did not enter our warranty in the computer. So we had to take the mini bike to Kmart on Brice rd because Hamilton rd was going out of business, well the second mini bike we have the chain tensioner went bad and the break handle broke we contacted the warranty department and they gave us the run around and I finally talked to a gentleman named Ray very nice man said to send the pull string to them and Sears would send our money back, well now we are being told they are wanting to send us a gift card for Kmart or Sears, they do not have the bike the bike is no good, we returned one of them already now we are stuck with a bike we can't ride. The bad thing is that my 10 year old is out of his mini bike and out of a12-in-one game table from Santa. Your customer service is so rude. I am really disappointed in the service we have received from these companies. The cashier at Kmart did not no nothing about your warranty or did not give me the paper work to read. They did not explain anything. They did not put the warranty in the computer. This has stressed my family out being taken advantage of, it is sad when you cannot buy something for your children and trust the store to make it right for the child who believes in Santa.

All we asked for is our money back so we can get our son the present he deserves. The reason Kmart did not care about their customers they knew they was closing the store and the employees did not care they were losing their jobs so what did they have to lose. The day we was there in layaway they lost a ladies layaway and they made her wait 3 hours for it and they knew she was on oxygen. So I would appreciate someone to take this matter seriously and other complaints that your customers send you. Customer service is what keeps people coming back, we, will not come back to either store, at least Walmart treats us with respect.
     
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Posted by SearsCare on 2012-04-12:
Hello tina.brown9tinabown,

I am very sorry that you have not received the level of customer service that you deserve with your layaway selection at your local Kmart. This is definitely not the type of experience our customers should encounter with us. We understand that you made several attempts to have this issue with the mini-bike resolved and we apologize for the level of frustration that this has caused you and your family. We would like to take the opportunity to speak with you on the mini-bike issue with one of our dedicated case managers. We offer assistance to your concerns and handle it from start to finish. My name is Robert and I am with Sears Social Media Escalations team. At your convenience, please contact our office via email at kmsupport@searshc.com so you don’t have to continue to be frustrated by this. In the email, please provide a contact phone number and the phone number the mini-bike was purchased under (if different than the contact phone number) and we will call you directly. Also, in your email, please provide the screen name (tina.brown9tinabown) you used to post on this site, for reference to your issue, and we do look forward to talking to you soon.

Thank you,
Robert B.
Social Media Moderator
Sears Social Media Support
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Kmart Layaway Penny One Cent Ripoff Scam!
Posted by Skelley55545 on 12/03/2011
PORT CHARLOTTE, FLORIDA -- Kmart has quite a scam going on. Every time someone goes to pick up their layaway items, even if it has been paid in full online and you have a receipt that says $0.00 due, they insist that the balance due is one cent. Imagine how those pennies add up! I protested this and was told that it is to protect me, because anyone could come in and pick up my layaway! How's that again? Couldn't anyone pay a penny too? Did not make any sense to me! I felt sorry for the poor folks in line ten deep at the check out counters up front where 3 checkers were working the Christmas rush! It usually takes them about 1 hour to find a layaway item, too. They finally gave up this time and went and got my item off the floor. About 4 different employees came up to me intermittently asking me what my item looked like. A set of golf clubs? Hello? Never, never again!
     
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Posted by Skye on 2011-12-03:
I don't aee anything about that 1 cents charge.

http://c.kmart.com/ue/home/Fast_Facts_r.pdf
Posted by Anonymous on 2011-12-03:
For Kmart to do that, sure doesn't make very much cents.
Posted by Venice09 on 2011-12-03:
It sounds like there may be a valid reason for the one cent charge, but I can't think of anything that makes sense. I would just be happy that layaway is available. If it's causing too much trouble, it may not be around next year.
Posted by trmn8r on 2011-12-03:
One penny per customer may add up, but not very fast. After 1000 customers who do layaway, they haul in a total of $10.00.
Posted by Alain on 2011-12-03:
It would seem like a needless way to tick off customers.
Posted by ticia232 on 2011-12-03:
Venice, it's probably the computers that registers they use. They probably do not charge someone who comes up and pays for the rest and takes the item right then, but for someone who already paid it off, they have no way of putting through the computer without a sale.

It is a bad system, but it would probably cost a lot more to reprogram the things. Me, I would have pennies handy and pay it for them (while explaining things.)
Posted by Venice09 on 2011-12-03:
That makes sense, ticia. I doubt they do it to make money. As trmn pointed out, it wouldn't amount to very much.
Posted by unhappy999 on 2011-12-04:
You're right, it wouldn't amount to very much because the majority of people do not pay off their layaway until they are picking it up.
Posted by CowboyFan on 2011-12-05:
When Home Depot has products it intends to send back to the warehouse and/or vender and are no longer for sale, they are priced in the computer at one cent. The reason apparently is that the computer has to have a value assigned to work properly.

The one cent for the layaway is probably for the same reason, inventory control. Without it, as someone said, how could they ring the transaction up on the computer.
Posted by e62301 on 2013-03-18:
ticia is right as an employee the layaway system leaves a penny for online layaways because the system otherwise thinks the layaway was picked up and prints the reciept, and if the reciept is lost so is the layaways location in the stockroom best thing to do is make the final payment in person that way you won't get charged the extra penny. this is the same for the secret santa layaway payoffs during x-mas the system leaves just a penny to pay the layaway off with.
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Kmart and Sears Ripoff
Posted by Katann5504 on 11/10/2010
Yesterday I visited the Kmart website to purchase Christmas presents using their online layaway. I made my selections and checked the box indicating the purchase was "layaway". I proceeded to provide my personal billing information, etc. and when I submitted the order realized it had not been processed as a layaway, but as an outright purchase. I IMMEDIATELY called customer service, explained what happened and the CS representative purported cancelled the order. He even told me after I explained the bug on the website that I had reached the "right person" to cancel the order. He went on to say I would have an email within 24 hours verifying the cancellation.
Today I went on the my bank website to verify a deposit and to my shock and horror found that Kmart/Sears had debited my account for the order. Not only that, they had actually debited my account TWICE for two of the items.
Again I immediately called customer service. I finally spoke with a "manager" and the long and short of it was that although she admitted the original customer service representative had given me erroreous information and admitted there was some type of error made resulting in the double charge there was nothing she could do to immeditately correct the errors made by the company.
According to her, Sears (parent company of Kmart) can immediately hold funds in my account (hence the charges today) but first, the 'cancelled' order was never, and could never be, cancelled. Two of the items had already been shipped, one item was out of stock and the final item was "in process" and that couldn't be stopped. She went on to say the double charge would "drop off" in 7-10 business days.

So Sears can immediatey (electronically) notify my bank that they want funds held - twice - but it appears they can not immediately (electronically) notify my bank that those funds don't need to be held! The errors made by a bug on the website, erroreous information from a CSR and an error by the 'system' which double charges are now apparently going to cost me to be out my money (while Sears uses it) 7-10 business days. I want Sears to immediately make amends and put the money they have taken back into my account. I did not cause this, you did.
I haven't dealt with Sears in years because of poor customer service and have never dealt with Kmart and can promise you I will never, ever purchase anything from them again. I know my measly few dollars means very little to their bottom line. I just wanted to warn anyone else that their "pride in customer service" means too bad, too sad when they make an error!



     
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Posted by Anonymous on 2010-11-10:
Ahhhhhh, the wonders of technology. (And the ensuing aggrevation!)
Posted by Ytropious on 2010-11-10:
It's not like they can, you're asking them to do something they have no control over, force the bank to issue funds. Why didn't you do layaway in the store? It would have been way easier.
Posted by Anonymous on 2010-11-10:
YOu can immediately want all you want, but you aint gonna get it.
Posted by Venice09 on 2010-11-11:
This is where credit cards come in handy. I never use my debit card online because mistakes do happen and sometimes they take time to correct. Most people can't afford to have their money tied up for any length of time. I do agree, however, that companies take your money a lot quicker than they give it back.
Posted by Mpiers on 2010-11-12:
File a Fradulent Charge Complaint with your bank. The bank will help you recover the funds, since there is an obvious double charge, and an attempt on your part to rectify the situation.
Posted by Obsfucation on 2010-11-12:
It is not a fraudulent charge, the OP authorized the purchase. When you use your debit card, a message is sent to the bank telling them to expect an incoming debit of $xxx.xx. If there are funds in the account, the bank tells the merchant OK, and sets aside that amount of money. No money has actually left the account, it has just been made unavailable. If no debit comes in in a period of time (commonly three days, but it varies), the bank automatically discards the hold and makes the funds available again. That's the plain and simple way it works.

Once someone has 'swiped' the card, and the funds are held, the merchant has no way to release them. But they will release themselves automatically.

You can inquire with the bank about the double item. If the merchant submitted both with identical transaction numbers, the bank will almost certainly delete one. If they came in with different numbers, the bank has no way to determine that there were not two purcases for the same amount, but again, they will drop automatically.

As a rule, it is not well advised to use debit cards online as they lack the consumer protections that credit cards have.
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Do Not Shop At Salem Va Kmart
Posted by Do not shop at Salem Kmart on 12/18/2009
SALEM -- Kmart has layaway. Do not layaway anything at Kmart. It through would be nice to get my Christmas shopping done at Kmart Layaway I am on a fixed income. Before making this layaway I made it clear to a young man Josh whom was working Kmart Layaway I get paid once a month. Look him right in the face made eye contact. Told Josh again I get paid once a month. He said nothing took my $25.00 down payment. I left the store. A month later 12-9-09 I went to pick up and pay for the Items I had layaway. Kmart cancelled my layaway. Told me I would receive $10.00. Not the $25.00. Went to service desk. The Assoc told me I should have called a manager for approval to extend the layaway payment. I told her I do not work here at Kmart. Nor do I punch a time clock. I would like my Items I put on layaway or my $25.00. I asked for a manager. Non could be found at that time. So I call Kmart talked with the manager. He said I should have paid for my layaway 2 weeks ago. I told the manager the same store He said I'm sorry I would not be getting back $25.00 just $10.00. I need every penny of my monies. I have call the sore several times since then The manager seem not to be around when call. He is avoiding me. That is customer service at Kmart. I called the general office They said it's the manager's final decision on how he wants to handle this matter. The Kmart store said the main office has the policy want it followed Said the store manager hands are tied. I will never get into this mess again. Went to the store today 12-17-09 to once again to speak with the manager. He was paged several times. You guess it. No where to be found.

So I got my $10.00. I hope Kmart will enjoy the $15.00 That was taken from me I do not have monies to get my medicine this month was counting on getting $25.00 back instead of $10.00 Because I had to pay more monies to replace Items I had put in Kmart layaway which cost me more at another store. Please Please DO NOT GO TO KMART FOR ANYTHING> They will not treat you fairly. My complaint is not the only one Just check out web site Kmart you will see many complaints. Kmart get plenty complaints They have a 1-866 toll free number for you to call and get nothing done about your concers.
     
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Posted by Ytropious on 2009-12-18:
What does getting paid once a month have to do with this? It sounds more like they have a layaway pick up deadline and you neglected to come and pay for your items in time. You have to sign your name that you agree to the layaway terms, and that can mean forfeiture of your layaway fees. Also, it sounds like you ASSUMED the cashier would somehow infer everything you were saying. Would it have been so hard for you to simply have common sense and be an adult and ASK him if it would be an issue if you get paid once a month? No, you neglected to confront him about it. This is also your fault. Never assume.
Posted by Brainiac 1000 on 2009-12-19:
The person you told you were only paid once a month probably thought you were just chit chatting.
Posted by mrnmrsweibel on 2009-12-19:
Perhaps you should have saved some extra money to pay for it every two weeks as is the policy. I also believe it states that if you order is cancelled there is a $15 fee. Next time you should read the fine print a little better so that you understand it all.
Posted by Anonymous on 2009-12-19:
If you needed that money to pay for your medicine, how were you going to pay for the items at all?
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Layaway problems
Posted by Amykm on 12/03/2009
BUFORD, GEORGIA -- I have had the worst shopping experience of my life with Kmart store 7629. I put several Christmas gifts on layaway at the end of October. Everything went fine and I made my biweekly payments as agreed with no problem until the next to the last payment was due. It was due on the 23 of November. I made the payment online on the 19th. It was taken out of my bank account on the 23rd, but was never taken off of my total bill. I called the store and was told they were having trouble with the web site. I then called the "customer service" number listed on the website and was told the same thing. I did what they suggested and waited a few days to see if it would show up and it never did. I called back and spoke to the store manager on the 25th and was told the same thing but she told me since it had been almost a week she would look into it. I never got a call back. On November 30 I drove to the store with my receipts and bank statements showing where the $73 was taken out of my account. I asked to speak to a manager but he told the customer service agent to call the website and find out what to do. I was pretty mad that he wouldn't even come speak to me. The customer service agent tried her best to help me by calling the website and asking them what to do. She was on the phone for two hours being transferred from one person to another. Finally after two hours the assistant manager decided he could come out and speak to me. He looked at my bank statements and asked to make copies and said he would check into it. He gave me a lousy $10 gift card for all my trouble when all I really wanted was to have the $73 payment I made credited to my account. That was Monday night it is now Thursday night and I still haven't heard anything back, even though he said he would take care of it and call me back. So my payment made on 11-19 is still missing and no one seems to be able to help me, it is now 12-03. I know someone at that company posts payments I don't understand why someone can't just see that I made a payment and correct it especially when I have bank statements showing the money was drafted out of my account. If I can manage to get my items out of layaway that I have already paid over $300 for I am finished dealing with Kmart, Sears or any other store connected to them. I understand mistakes happen. I don't understand why no one can help me correct the mistake.
     
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Kmart online layaway---stay away!!
Posted by Annoyed mom on 11/30/2009
KMART ONLINE LAYAWAY---STAY AWAY!!!!

Kmart online layaway is nothing but a joke!! I'm a single mother who has trouble finding a sitter so what better way to do some Christmas shopping than doing it online. Make a few small payments and right before Santa comes go pick up his load. Sounds pretty easy right??? WRONG!! It starts off pretty easy fill your cart, it lets you know what items are available for layaway online. Next enter all of your information and make your initial down payment. A week or so later I go in to make a payment and it would not let me. There was nowhere on the website where I could make a payment. I called 866-562-7848 and the gentleman on the other end told me all online layaway customers were having trouble making payments and all I needed to do is go to the store and make a payment. A little annoyed but the next day I was out so I made what was supposed to be a quick stop by Kmart to pay my balance and pick up my things since online payments were not being accepted. The associates at store 9161 in Berwick, PA I will say were very friendly and did all they could do to help me. They had trouble finding my information in the computer but did find a box of my merchandise in the back. After 30+ minutes of entering the information from the box into their system it came down to payments need to be made online....AAAHHHHH!!!!!! So I had to leave the store without my daughters Christmas presents. A few days later when I had access to the internet I again call the 866 # and am told "we're sorry ma'am but we are online services only and unfortunately layaway only has an automated line, you'll have to go to the store and make your payment" Kmart does not have a real life person to speak to??? Now I cannot pay anymore money, I cannot pick up my things, and I cannot get any money back!

SHOPPERS BEWARE!!!!!!!!!!!!!
     
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Be Careful With "Holiday" Merchandise Being Put On Layaway
Posted by Mmof2grls on 10/17/2008
KENT, WASHINGTON -- I went into Kmart this evening to put my children's Halloween costumes on layaway until next week. My two girls picked out their costumes and we preceded to layaway. When we get there, there is no one there. There however is an employee sitting at the end of the hall towards the store at a computer kiosk. I had my oldest daughter let him know that we needed someone in Layaway. He got up looked at us and said I am going to finish helping this customer and be right there. I waited and waited and waited. Then I over hear this gentleman talking to a manager that he was told he is taking his break now.

This manager then looks at us and continues looking at some things in a cart and asks have we been helped. I explain actually the employee that just went to lunch was suppose to help us. So she had it paged over the intercom that someone was needed in layaway. So then we wait and wait. Another manager comes back and clocks out and calls a different manager to Layaway. This manager says "Can I help you". I explain that I just need to put somethings on layaway. So then she gets on the phone and is complaining to someone that she is a manager and someone else should be in layaway. But that she will do it this time. She then continues the layaway and when she goes to scan the items. She says we really aren't suppose to put Halloween items on layaway but since you have been waiting so long I will. I show her all the signs that state rules concerning "Holiday" layaways. She says that pertains to Christmas only.

What? How is that isn't Halloween a holiday? And why didn't the other employee or two other managers that saw my merchandise say anything? I know I shouldn't be complaining but I guess this is a warning. Remember if you use Kmart Layaway holiday pertains to Christmas only no others.
     
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Posted by Anonymous on 2008-10-18:
If you don't get school off that day or if the mailman still delivers your mail that day, then it's not a holiday. Some stores don't even carry Halloween stuff because of its pagan roots.







Posted by BobJohn on 2008-10-18:
Halloween is not a holiday. K-mart did you a favor even though it took a while.
Posted by Disaster Worker on 2008-10-18:
It burns me when people call Halloween a "holiday", too. Regarding KMart, they no longer have stores in our area (Dallas), but it seems to me the experience this person went through is typical of the "customer service" you get from minimum wage employees that have an attitude.
Posted by yoke on 2008-10-18:
Wow, I didn't know layaway still existed.
Posted by Principissa on 2008-10-18:
I'm with yoke. I thought layaway went extinct! I guess it is a good thing though because for those who can't afford Christmas this year, their children will at least get something.

I haven't seen those cute little window clings out this year though, did they stop making them?
Posted by Mrs. V on 2008-10-18:
Halloween (Samhain) is a recognized holiday to those that are Wiccan ^_~
Posted by Principissa on 2008-10-18:
Very true Mrs. V. ;)
Posted by GenuineNerd on 2008-10-18:
I know that K mart is the only major discounter that still does layaway. Wal-Mart discontinued layaway a few years ago, and I don't think Target ever offered it. I know that layaway was common among discounters, many, such as Zayre, Hills, Ames, Gold Circle, etc. are no longer around. Layaway was popular at a time when few people had credit cards. And discounters pretty much catered to the lower-income or value-conscious shopper. And layaway is still popular to those who choose not to run up their credit card bills when buying merchandise. Still, Halloween is getting to be almost like Christmas promotion-wise, although it is not a "legal" holiday like Christmas...people still have to go to work, mail is still delivered, and schools, banks, stock exchanges, etc. are still open on October 31st if it falls on a weekday. "Legal" holidays are those where most businesses and government agencies are closed. K mart should make it clear about the meaning of "holiday" layaways, even if it is a "holiday" like Halloween that is still a work day for most people.
Posted by Anonymous on 2008-10-18:
What?? Halloween isn't a holiday??!! Since when??

Anyway, I just saw a commercial on TV yesterday about KMart offering layaway for Christmas. It's a pretty good promotion considering the economy right now. Too bad other stores aren't doing it too.. that sell quality merchandise.
Posted by DigitalCommando on 2008-10-18:
I always like to put my christmas turkey and ham on layaway also.
Posted by Anonymous on 2008-10-18:
GN, oh how I loved those stores as a college student, especially Gold Circle. Their stuff wasn't too bad in regard to quality and I loved the layaway at Christmastime. With our tough economic times, I predict they might be bringing back layaway. Every expert on TV is telling peoople NOT to use credit cards. Most people I know are forgoing a credit card Christmas this year and shopping early. I know I am.
Posted by mamaknits on 2008-11-08:
That's priceless...the K-mart I used (will never, ever go back to--so rude & condescending) to go to wouldn't let me return Halloween costumes because they were holiday items...
Posted by Anonymous on 2008-11-08:
Well said Princi and Mrs. V!!! Christmas is a federal holiday. So, on December 25th, federal and state workers can take the day off...if they are Christian they reflect on the meaning of the day. The rest of us, non-Christians, can take the day and reflect on the meaning of 'separation of church and state'.
Posted by MinimumWageQueen on 2009-07-21:
Part of the reason they do not want to put Halloween items in layaway is the high number of abandoned sales. That would mean that the items in layaway would not be available for sale to another customer, be abandoned and never sold.
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