HAUPPAUGE, NEW YORK -- This is the most horrible company I have ever experienced in my life. In june 2003 I purchased a complete bedroom set from Levitz in Hauppauge, NY. In November 2003 the headboard legs broke and I wanted to replace them. I called customer service and I paid $50 for new ones and was told they would deliver in December. They never came in December. They never came in January. Each time I called them, they gave me the run-around saying there was delivery issues with the manufacturer. I filed a complaint with the BBB in the beginning of May 2004 because I was sick of seeing my bed in shambles. Finally 7 months after I intially ordered them they were delivered on May 13, 2004. I ask them when I first ordered over the phone if they could mail me a receipt so that I could be reimbursed by my landlord. They told me a receipt of purchase would come with the package. NO RECEIPT CAME! Just a packing slip showing no amount of payment. I called them back again and requested a receipt, invoice or something showing what I ordered and what I paid. They denied my request saying they dont't have receipts or invoices there. WHAT KIND OF COMPANY IS THIS? I'm currently trying to find out if there is a law in NY state, that a company must provide a receipt. If you're thinking about buying from them I STRONGLY urge you not to. This company is horrible. Would NEVER recommend them or do business with again.
Terible Customer Service and Focus
LEVITZ FURNITURE.COM, NEW YORK -- 26 October 2005
Mr. Mark Scott
Levitz Furniture Company
300 Crossways Park Drive
Woodbury, NY 11797
3500 Westminster Drive SE
Port Orchard, WA 98366
Subject: Missing Furniture
Dear ... read full review2 Replies - Latest reply on 10/26/2005
Table extender is broken and there is no way for me to fix it and I have a warranty through Levitz with Guardsman but they are saying I am not covered. 5 Replies - Latest reply on 04/02/2008Add reply
Merchandise purchase experience
MODESTO, CALIFORNIA -- I wrote the following letter to the CEO of the Levitz furniture company, Mr. Larry Zigarelli on 8/26/2007 regarding my purchase and delivery service issues hoping for response from him or someone in his ... read full review1 Replies - Latest reply on 05/27/2010
Standing behind warrenty (NOT)
GLENDALE, CALIFORNIA -- Purchased over 3000.00 of funiture from Levitz in May 2005 and was delivered in June 2006. In less than a year the funiture is broken down and of very poor quality. Called to have funiture returned and ... read full review4 Replies - Latest reply on 11/06/2006
Warning About Levitz
IRVINE, CALIFORNIA -- "Levitz is the best store ever. The furniture is of superb quality, and the customer service staff is of the highest professional standard. I recommend Levitz to all my friends".
If you read or ... read full review
Levitz customer service is the worst.
PORTLAND, OREGON -- I placed an order on December 13, 2004 from my local Levitz retail store. The salesman was incredibly polite and helpful. That is not where the problem lies.
Once an order has been placed, you are given ... read full review
No delivery NO money
PENNSYLVANIA -- My Husband and I had put money down on a sofa at the Downingtown PA Levitz. Delivery was to be made the day after settlement in our new home. Which would have been on October 20th or so. We visited the ... read full review3 Replies - Latest reply on 01/17/2006
Faulty Merchandise from Levitz
ISELIN, NEW JERSEY -- In October I purchased a sofa and loveseat from Levitz Furniture in New Jersey. After waiting 2 months for same to be delivered, it finally arrived on December 3, 2005. After sitting on the loveseat, ... read full review
Delivery and Customer Service
GARDEN CITY, NEW YORK -- I beg anyone who reads this, do not purchase anything from this store. My wife and I purchased a dining room set on Sept. 10th 2005. We have not received the furniture yet. All we have gotten are form ... read full review1 Replies - Latest reply on 03/07/2006
Customer Service Nightmare!
CONNECTICUT -- I too have had nothing but trouble since ordering from Levitz. In short we ordered a dinning room table and buffet on July 6th 2005, and after multiple delays it was finally delivered on Dec 3 2005...of ... read full review
BUYERS BEWARE -- READ THIS STORY!
DEPTFORD, NEW JERSEY -- For the past 7 years since we've been married, my wife and I had always wanted a matching canopy bedroom set. Up until now, all our bedroom furniture was piecemeal from what we collected over the years, ... read full review1 Replies - Latest reply on 10/13/2005
Think Twice About Shopping at Levitz!
FAIRLESS HILLS, PENNSYLVANIA -- Moving into a new home is supposed to be a happy experience. A month prior to our move, my husband and I went to Levitz Furniture in Oxford Valley/Fairless Hills in need of a bedroom set. Last Saturday, ... read full review1 Replies - Latest reply on 10/13/2005