Meijer, Inc. - Page 2

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1.6 out of 5, based on 10 ratings and
62 reviews & complaints.

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A Terrible Store
Posted by on
Rating: 1/51
REYNOLDSBURG, OHIO -- I've had quite a few displeasing interactions with this Meijer.

First off, most of the employees look like they hate their jobs and don't want to be there.

A few times, I've tried to get service in the electronics department and have had to wait upwards of 20 minutes to get service.

My mother was sexually harassed by one of the deli workers.

Twice, people in my family have purchased diamond earrings from their jewelry department, only to have the stems break off with minimal amounts of pressure applied.

On multiple occasions, I have found mold inside the produce. Twice, it was inside containers of fresh-cut, mixed fruit. Another time it was the entire inside of some fresh broccoli.

Lastly, the store chain really seems to be tightening the reigns, what with a refusal to price-match or accept competitors' coupons. Store security seems to be a hounding presence, with plain-clothes security constantly following customers and "casually" guarding entrances. I get that they want to minimize costs, but the store gives the impression that their goal is to not be competitive, but to keep an incompetent staff and treat the customers like they're not welcome.
     
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Meijer Is Clueless About The Concept Of Customer Service
Posted on
Rating: 1/51
NILES, ILLINOIS -- Twice I had to make a return to Meijer & both times I was told, .."well, this time we will give you a refund but, not next time." Instead of apologizing for my inconvenience, they are basically threatening me. When I talked to a manager about it, he wasn't any better. The story of an employee in MI, who was fired because he helped someone put out a fire is another perfect example of how backwards Meijer's management thinks. Instead of rewarding him for going above & beyond for a customer, they fire the man. The management clearly lacks common sense & is inflexible. That's okay, I will just shop at Walmart that much more. Their prices are better and they always take returns without a hassle.

Maybe that's why their stock prices are always high? Take a lesson Meijer. And btw, I have never seen an uglier looking store front, ghastly yellow. It took me a year, to get past that & go in.
     
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Attitude of Meijer Employees
Posted by on
Rating: 1/51
DETROIT, MICHIGAN -- I am an owner operator delivering goods/produce all over America. I have been at the Meijer warehouse for almost 7 hours trying to get unloaded, at 3 hours I asked what's going on why are trucks that came in after me unloaded and leaving before me and the woman receiver said "THAT'S THE WAY IT IS". I asked again and explained that it cost me money to sit and wait--she stated the same thing again. I then told her I would be leaving in 45 minutes that's 4hrs and taking the trailer back the 34mi to our warehouse and someone else could deliver it. well she hung up the phone as all this is on a phone in the guard shack. It wasn't 5 minutes when she called my cell and told me to back up to door 442 that was 4 hrs ago, and still I'm not unloaded, she did call my corporate office in Canada to complain--which they called my dispatch--who called me. I told them to fire me if I'm wrong--I was nice --I refused to get mad--but I have looked up the corporate officers HOME phone numbers as I am a retired collection agent sitting here in the truck thought I would call them tonight at about 11pm.

If they treat the people who deliver the good/produce this way why would I continue to spend my money at their store---about $250 a week.
     
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Truck # 264435
Posted by on
Rating: 1/51
NAPERVILLE, ILLINOIS -- I was traveling E. on Route59 today, March 28th,2012, going at a normal speed when one of YOUR TRUCKS starts speeding up and was almost in the backseat of my car. We then came to a stoplight and I put on my brakes but noticed YOUR GUY wasn't slowing down, I looked in my side mirror and HE WASN'T PAYING ATTENTION TO THE ROAD AT ALL!!!!!! Two times this jerk almost plowed right into the back of me, I then moved over to another lane and noticed he was doing it to the now next car..... This guy better take a courtesy road test, or else GET OFF THE ROAD.

A very pi$$$ed off woman driver!!!!
     
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Disgusted
Posted by on
MICHIGAN -- I was at the deli counter choosing a cheese and meat for my husband, he is very particular. The woman had an obnoxious tone with me as I made my selections. She then sliced my meat so thin it was falling apart (I asked for thick slices) and my cheese looked like half inch blocks (I asked for thin slices.) She was pricing these items and the bill came to $21, it should have been $11-$12. I asked for the manager. The woman said "You'll have to wait an hour she is on lunch." (Very snotty and rude). I walked about four feet away from the counter to see another woman in a blue shirt. This was the manager. Her name was Kathy and when I asked if she could help me she said "Can't you see I'm on my lunch break, talking to my boyfriend." There was another Meijer manager staning near her and the conversation I interrupted was vulger for a sales floor. As I am not interested in what sex position you prefer. I apologized for interupting but asked saying it would only take a minuteif someone could help. She said "Go find another manager who isn't on lunch and maybe gives a s>>> about your d>>> lunch meat." I was so angry and felt foolish so I left empty handed. Shame on you Kathy for treating a sixty-four year old woman with such disrespect!
     
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Made in USA
Posted by on
I want to buy American Made. I needed a new Microwave oven. Checked them out on line and found one that listed all the feature and said, (MADE IN USA). Got it home, set it up, opened the door, and there it was Assembled In China. Now that to me is not Made In America. If any part was made in USA then all should be and that is how the assembly lines put people back to work. It can be done. The United States needs to be working again here at home. you can be the first to put the assembly of the GE Microwave oven back to work. You should save this country not China. I'm very disappointed that the word China was on the label inside the door where consumers could not see it till they got it home. The inside label should have read Asssembled in the USA. This is my feelings that to many jobs have gone out of the country. I would appreciate acknolegment of this review with a reply.

Thank you.

Loretta Jackson.
Wyoming, Mich.
email- Mumsy034@Comcast.net
     
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Santa Buck Not Honored
Posted by on
I attempted to use a Santa Buck to discount the purchase of a $100.00 T-Mobile prepaid phone card. The checkout attendant was unsuccessful in his attempts to run the Santa Buck for it, and agreed that there is NO disclaimer printed on the coupon that would indicate that it could not be used toward the purchase of prepaid phone cards.

Let me state clearly that the checkout attendant was at all times courteous, respectful, knowledgeable and friendly. Not so was the store "manager" he contacted for assistance. We'll call the "manager" "Mr. no".

"Mr. no" examined the Santa Buck and proceeded to give me some lame excuse that prepaid cards are not "general merchandise" and that a Santa Buck cannot be used to discount the purchase. I asked "Mr. no" politely to call HIS manager and he said he would not call "corporate", and Santa Bucks could not be used on prepaid phone cards, with no other explanation. During the following discussion I asked him TWO MORE TIMES to call "corporate". "Mr. no" REFUSED. TWICE! I proceeded to pay for the two items I really needed, successfully using Santa Bucks for each, and left all the rest of the items I had in my cart at the Service Desk for "Mr. no" to deal with restocking.

Within 1 1/2 miles of store # 164 there is a Target, Super Wal-Mart, Krogers, Walgreens, Home Depot, Office Max, Shoe Carnival, and many smaller specialty stores. There is no compelling reason to visit this Meijers, other than it might have an item on sale. In the future I will AVOID Meijer stores unless there is some loss-leader on sale I want. In that case I'll purchase that loss leader item and make my other purchases elsewhere. I'll Post this experience on the appropriate Web forums, and will discourage friends & family from visiting Meijer, s.

So the result is this: A friendly and helpful checkout attendant is hamstrung by wrong documentation and poor "management", directly hurting the bottom line.
     
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Not honoring sale pricing.
Posted by on
LANSING, MICHIGAN -- On Aug. 29th at 2:30 am I stopped at Meijer to pick up some pizzas. I grabbed 6 pizzas that were marked 3 for $10 with the ticket stating the sale date 8-29-10. The six pizzas rang up totaling $30.00 I notified the clerk she stated to me the sale did not start until 6am however they set the sale between midnight and 6am. I asked her to honor the pricing and she refused. I asked her at that time if I could speak with the night manager. He walked over to the register and instantly was rude stating he would not change the price and that it didn't start until 6. He turned and walked away refusing to honor the sale price marked and also refusing to talk to me regaurding the issue. At that point he went up stairs overlooking the registers and was talking down to me below telling me I'm wasting my breath as I was talking to the cashier asking his name and a number to get in contact with his boss. When he heard me asking his name he yelled down in front of his employees, my friends, and other customers that I needed to "leave the store and stop being an a** hole". I ended up having to have a cashier go to the pizza isle with me and find pizzas that were on sale until 6am from the week prior however they were not marked for any sale at this time. I contacted both the district marketing director and the store director. They assured me I would have no more problems with him in that store, appoligized for his actions and gave me a $20 gift card. I entered the store the next 2 Saturday nights and have had the same issue with the sales. I have also witnessed other customers with the same problem and this manager being very rude. Corporate has not returned my last 2 phone calls reguarding this night shift manager and the sale pricing. I was greatly embarrasssed by having been called an "a** hole" in front of my friends and customers at such a loud volume and such a great distance away. I will not be shopping with Meijer anymore however for future customers this issue needs to be addressed.
     
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Meijers sucks,I'll NEVER go there AGAIN!
Posted by on
BATTLE CREEK, MICHIGAN -- I have had problems w/ meijers before, and complained to the manager, and nothing was done, so after this experience, I'm done, and will drive 10 miles out of my way to go to Walmart. I was in the self checkout (of course, the regular line had about ten ppl in it) I scanned 1 thing and noticed my ice cream bars, the box was wet on the side, so I asked the lady if I could go get another, she came over, and rudely said, looking at it, I don't think its INSIDE the box, you can go get another, I don't have anyone to send back. So I went and came back, she had scanned my items, she was looking at the screen and saying there is an item missing,,that wasn't rang up. I said, well you rang it up, after like 5 minutes I was like, lets just cancel it and start over, she YELLED at me and said, DON'T PUT THINGS ON THE BELT! I grabbed my stuff and said I needed to go exchange my ice cream, b/c it was melting, and I ran back to get different ones. When I came back I went to a reg. register, not wanting to deal w/her again. The line had 10 more ppl in it. I stood there for 15 mins. all the while watching ALL these employees just standing around TALKING, looking at all of us in the line. I was fuming by now, and I just left my cart there and walked out. I went down the road and happily paid DOUBLE for the same items at Felpauch, sometimes it doesn't pay to try to save money, and tomorrow, I WILL be going into the store, to talk to a manager. I am a waitress, and if I EVER gave customer service like THIS, I would be FIRED INSTANTLY!And I am sick of ppl treating customers like this when WE pay their salaries. In this economy, they should be happy ppl are spending money in their stores, not treating them like CRAP!
     
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Beware Of Gas Pumps At Meijer
Posted by on
WESTERVILLE, OHIO -- I stopped at the gas station of store #181 on 12/10/09. I put my card in the machine and thought I pushed the PAY OUTSIDE button. I never get a paper receipt as it just is more trash for the world. I then drove to the Meijer store #181 on Polaris Parkway which is across from the station. I was enjoying my shopping when they called my plate # over the PA system. Imagine my utter shock when Connie C. informed me that I had not PAID for my gas and was listed as a DRIVE OFF!!!. At first I did not believe her as I did not know you COULD GET GAS AND NOT PAY FOR IT! Evidently at the Meijer station #181 you can pump and drive off. I asked how this could happen as I "put my card in the slot and got gas". She said that I must have accidentally pushed the wrong button and the guy inside the store allowed me to get gas manually. I had mittens on so I guess this is possible but what if I had not shopped at Meijers? I would be a felon and possibly lose my driver license over a machine error! Connie C. was very nice about it but I told her my concern was not paying for the gas. No problem. My problem is being ARRESTED OVER GAS I THOUGHT HAD ALREADY BEEN PAID FOR! I had no receipt so my only hope of being exonerated would be hopefully a camera of me stupidly putting my card in and thinking I was paid in full. PLEASE, PLEASE, PLEASE GET THIS TO SOMEONE WHO CARES AT MEIJER!

I do not want one single person to have to go through this humiliation possible theft charges! I will never buy gas from a station that does not have prepay only ever again simply because there is no protection for me!
     
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