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National Floors Direct - Page 2

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4.4 out of 5, based on 386 ratings and
463 reviews & complaints.
Company Profile
National Floors Direct
40 Robbie Road
Avon, MA 02322
888-400-3566 (ph)
(508) 580-8553 (fax)
www.nationalfloorsdirect.com
info@nationalfloorsdirect.com
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Best Bargain Flooring
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Rating: 5/51

NORTHEAST REGION, CONNECTICUT -- Wow! I love my new kitchen floor!! We wish we had done this remodel years ago. My kitchen looks modern and classier. Ryan our sales representative took the time to help us choose the best product for our kitchen floor. With 3 kids we needed the best durable product. We chose dark wood laminate. Installation day Christian and his team showed up on time and installed my beautiful floor. They did an amazing job. We plan to have National Floors Direct install more flooring projects for us.

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Professional Staff and Excellent Carpet Product and Installation.
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Rating: 5/51

BURKE VA -- This review is in reference to National Floors Direct purchase order number **. We got a quote from National Floors Direct after already getting a quote from Lowe's for new carpet in 5 bedrooms. After National Floors Direct came to our house and described the differences in carpet product and professional installation, we were convinced to go with them rather than Lowe's. Their price beat Lowe's substantially which was an added bonus. The installers were as professional as promised. They arrived on time and were polite and respectful of our home. They worked diligently and the new carpet look and feel exceeded our expectations. Very happy with National Floors Direct and would highly recommend their services. I received a gift card for my time in posting this honest review.

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Quick and Excellent Service
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Rating: 5/51

STATEN ISLAND, NEW YORK -- The sales representative had plenty of knowledge about carpets. His presentation was very good. The timeline of service was very quick. The serviceman were professional, and they worked fast. They spent less than an hour in my home. They shifted the furniture around, and put everything back into its rightful place. They also disposed of my old carpet.

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Installation of New Carpet
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Rating: 5/51

BOWIE, MARYLAND -- My experience with National Floors Direct has been outstanding from the initial call to the install. Freddie was our sales representative and he went above and beyond to accommodate our needs and to meet us financially. He also thoroughly educated us on the quality and warranty of the products and service.

We are selling our house and need to paint and re-carpet our entire home. We need to do the process incrementally as so not to incur debt or to interfere with our credit score. Freddy was able to lock us into a great deal and made it accessible for us to get our house done in increments. The installers were prompt, professional and called to confirm arrival time with in 30 minutes. They installed quickly and efficiently. The carpet is beautiful, thick and great quality. It's making us considering staying in our home. Thank you so much for the beautiful carpet. Like August 28, 2023 ยท last modified: August 28, 2023

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Awesome Experience From Price to Selecting a Carpet to Installation.
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Rating: 5/51

NEW YORK -- The sales gentleman was extremely enthusiastic. As soon as he heard that one of the rooms were for the man cave, he recommended a carpet that my husband absolutely love!. In addition to that the price was suitable for our budget and the quality of carpet as well. Once the installers came prior to their arrival, they gave me an ETA and they were right on time. He reminded me of the quote that was due in the format of payment as well, when they arrive, they check the areas, install the carpet in several hours and checked for my satisfaction. They absolutely left no mess and I was well please.

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Recent Carpet Purchase and Installation
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Rating: 4/51

BOCA RATON, FLORIDA -- I recently purchased (3) bedrooms worth of carpeting from National Floors Direct for our new home. National Floors Direct was the last out of (3) estimates we obtained for carpeting. The initial scheduling of the estimate was extremely quick and easy. The sales associate arrived promptly and was professional, personable and knowledgeable. He showed us a fair amount of samples and beat out the price of competitors; we signed a contract and scheduled our installation right on the spot.

The customer service reps who were in contact with us thereafter were courteous and professional and provided us with all the necessary information as it related to the installation process. Finally, the installers worked quickly and efficiently. The entire job was completed within a couple hours time. They cleaned up after themselves, did not leave any debris behind and left the rooms the same way they were found. Overall, our experience with National Floors Direct was favorable and I would use them again for future services and refer them to friends and family. Additionally, it should be noted that I received a gift card for my time in posting this honest review.

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Carpet Ordering & Installation
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Rating: 5/51

It was an easy process ordering the carpet with Brian the salesman. He measured and ordered. Great product at a good price. Installation crew was professional and did a great job and cleaned up. Loved the whole process and didn't have to leave my home.

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Replace Old Flooring
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Rating: 5/51

BRONX, NEVADA -- Appointment process was quick and seamless. Sales person was prompt, knowledgeable and answered all of my questions. The install team arrived on time. They removed my old flooring and installed the new one. They completely cleaned up the area of dust and other materials. Will definitely recommend National Floors Direct to anyone looking to update their flooring.

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Carpet Purchase and Installation.
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Rating: 5/51

BUSHKILL, PENNSYLVANIA -- The product, (carpet, padding, etc.), sells itself. However, the installation team led by Francisco made the overall experience Great.
Francisco and his team were Customer Friendly, Professional and their Workmanship was/is OUTSTANDING...(They truly Raised the Bar and Wowed us as Customers)!!!

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Carpet Purchase
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Rating: 5/51

FLORIDA -- Very professional company with great service. From the sales staff to the installation everything went smoothly and efficiently. Got a great product for a reasonable price. Would highly recommend this company.

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