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National Floors Direct - Page 2

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3.5 out of 5, based on 108 ratings and
184 reviews & complaints.
Company Profile
National Floors Direct
40 Robbie Road
Avon, MA 02322
888-400-3566 (ph)
(508) 580-8553 (fax)
www.nationalfloorsdirect.com
info@nationalfloorsdirect.com
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Installation of Hardwood Flooring
StarStarStarStarEmpty StarBy -
Rating: 4/51

SHARON, MASSACHUSETTS -- Scheduling a National Floors direct sales person was very easy. The sales person was thorough, professional and personable. The company followed up about the date and time of installation. The contractors arrived on time and were actually early. The company followed up about the contractors' arrival. When I had a question, I was able to contact the company. The company was able to answer my questions and provide a response to my issue. The contractor returned to adequately handle the issue with the floor.

Company Response 10/10/2017:

Thank you for choosing National Floors Direct and we're happy your overall experience was a positive one!

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Great Service
StarStarStarStarStarBy -
Rating: 5/51

QUEENS, NEW YORK -- The installers were very professional and did a great job and they came on time and finished faster than I expected. I plan to use them again since I did not do all the rooms I wanted out of fear that the product they put would not make me happy but I was wrong and I can't wait to do the rest of my home. I would not use another company.

Company Response 10/10/2017:

Thank you for choosing National Floors Direct and we're looking forward to coming back for your next project!

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Outstanding Result
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Rating: 5/51

MASSACHUSETTS -- We have been working with National Floor Direct for 4 years now. It has always been a great experience. Our last time was no different.Mario, the installer, was running late... Apparently his partner got hurt during the first job and he was running behind schedule.Working by himself,he removed my old carpet and installed the new floor on his own and never rushed. The final result was impeccable and his professionalism was outstanding.

Company Response 10/10/2017:

Thank you for choosing National Floors Direct again and again! We're so happy to hear from our repeat customers and we hope to continue to provide you with the best service and products for many years to come!

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Extremely Satisfied, I Consider It Money Well Spent
StarStarStarStarStarBy -
Rating: 5/51

NEW YORK -- My experience with National Floors Direct was extremely positive. The salesperson was polite on the phone and arrived on time for appointment. He walked my wife and myself through sales process, showing us various samples, making recommendations with our input. Did everything possible to stay within our budget. Installation was professionally done, quick and clean. I recommend National Floors Direct.

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National Floors Direct Did an Amazing, Thorough and Beautiful Job
StarStarStarStarStarBy -
Rating: 5/51

LEOMINSTER, MASSACHUSETTS -- I used National Floors Direct to install carpets and hardwoods in my new house. We were interested in next day installation. We got a quote Tuesday afternoon and by Friday morning the job was complete. The workers showed up on time and were quick to answer any questions I had. Their work is beautiful The sales associate we dealt with was incredibly thorough and knowledgeable. I would recommend National Floors Direct if you're looking for a good product at a good price. You'll be hearing from us again!

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Great Service
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Rating: 5/51

PLYMOUTH, MASSACHUSETTS -- National Floors customer service was excellent. From start to finish our experience couldn't have been better. Our new carpet in the upstairs in our house look amazing. They were very accommodating us with times and dates that worked great for us and the process was very easy.

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Excellent
StarStarStarStarStarBy -
Rating: 5/51

I am writing to you concerning the carpet installation at my new home. My master bedroom carpet and walk-in closet needed a serious upgrade. The previous homeowner had a cat. I called and a salesperson arrived within a couple of days. I had my new carpet installed by the end of the week. The installers did a great job. Thank you.

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Luxury Vinyl Planking
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Rating: 4/51

CONNECTICUT -- National Floors Direct came through for me. They put new floors in my entire house in two days. I had rugs put in 3 rooms and Luxury Vinyl Planking in my kitchen, bathroom and hallways. The floors look amazing. Shaw's Vinyl Planking is a great choice. The rugs are nice and plush. It is so nice to come home to all new floors in my home. The installers took pride in their work. They paid attention to every little detail. They arrived as promised and worked until the job was complete.

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Hardwood Floor Installation
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Rating: 5/51

CONNECTICUT -- I had National Floors Direct install Armstrong engineered flooring in my dining and living rooms recently and wanted to say what a great experience it was. The installers arrived on time and were very professional. I had prepped the rooms removing all small scale furniture, lamps and accessories. The installers then moved all other furniture to allow them to install the flooring. They did this with great care. It was a full day job and looks wonderful. Very happy with the product. I would recommend the company and product to others.

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Great and Prompt Service/Install
StarStarStarStarStarBy -
Rating: 5/51

I needed all carpeting replaced in my house. They were proactive in setting the appointment up for a quote, and are fair considering their large selection. I am a repeat customer several times over and have never had an issue.

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