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59 Reviews & Complaints

Top Customer Complaints & Reviews:

My wife and I never have time for movies any more. Between work and the kids we just find enough time to eat, sleep and sometimes get dressed.
LOS GATOS, Calif., July 12, 2011 /PRNewswire/ -- Netflix Inc.
Do not purchase gift certificates from this company. I purchased a gift certificate for three months of the 1 DVD (plus internet Watch Instantly) plan, at $8.99 per month.


Latest Reviews:

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FAQ Suspiciously Incomplete About Gift Subscription Policy - Gift Subscription
INTERNET, MISSOURI -- Below is my chat conversation with Netflix customer service (you can only contact them through chat or phone, no email). There ...
-- Complaint Posted by Zeigs on 02/28/2013

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Can't be trusted
Yesterday I decided to temporarily suspend Netflix since my wife and I will be gone for at least 3 months off and on for the ...
-- Complaint Posted by Toonces653 on 10/23/2012

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Customer Service
CALIFORNIA -- I have been a Netflix member for over 10 years. In the previous 9 1/2 years I have received excellent service and recommended ...
-- Complaint Posted by Mrbill82546 on 09/20/2012

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20% of Disk Unplayable
RED BANK, NEW JERSEY -- I've been a Netflix subscriber for several years. We used to experience about 2% unplayable disks. Since Netflix broke off streaming ...
-- Complaint Posted by Dmuckle on 09/09/2012

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TO all MOMS- WARNING - streaming movies
LOS GATOS, CALIFORNIA -- TO all MOMS: I am here warning you that NETFLIX have movies that are NR- Not Rated and UR- Unrated movies with explicit materials. ...
-- Complaint Posted by Eajak on 08/14/2012


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Commericals -- Complaint Posted by Yelowsub3 on 05/06/2012

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Are you listening, Netflix? - Streaming
After last year’s bone head move I hope Netflix has started to listen to their dwindling customer base. You say publicly that ...
-- Complaint Posted by E-treesh on 04/02/2012

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7 Movies in Queue and NONE sent - DVD Rental
LOS GATOS, CALIFORNIA -- I had a queue of 8 movies that could be shipped. One was an accidental reship of a movie we already saw. None of the others were ...
-- Complaint Posted by Mannacio on 02/22/2012

Outrageous Service - Netflix
LOS GATOS, CALIFORNIA -- I have been a customer since Dec 2004. I mailed 2 DVD's back on Friday and realized today I hadn't received any new DVD's. Went ...
-- Complaint Posted by Stitchfamc on 10/26/2011

Change In Price Refuse To Refund - Membership
I recently return from being out of e-mail & mail connection and found that NETFLIX had changed there pricing without warning. ...
-- Complaint Posted by Evjohnfish17 on 10/10/2011

Netflix Explantion Letter 9/19/11 - New fee's
What your customers need in this economy is not to go up in price to receive both Qwikster & Netflix. In my opinion it's not ...
-- Complaint Posted by Dee2cape on 09/19/2011

Cutomer Service - Whose Job
Tonight it appears Netflix was having problems with their Starz Live Play Channel streaming. For over 30 minutes I got "This ...
-- Complaint Posted by Kinthenorthwest on 07/29/2011

Movie services - netflix
I am super mad! Netflix raises their rates and then the next day I can't get service for several hours. What is going in? They ...
-- Complaint Posted by Dare5021 on 07/17/2011

60% Price Increase! -- Complaint Posted by Dave-fuller8 on 07/16/2011

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