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Olive Garden Consumer Reviews - Page 2

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Totally Forgot About Us on Two Separate Occasions.
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Rating: 1/51

INVERNESS, FLORIDA -- Went to Olive Garden for dinner. It was somewhat busy but we were seated right away and there were other empty tables. Got drinks right away and ordered food. An hour later it came. Cold. Literally stuck to the plate. The manager was mortified. He had it redone to our satisfaction. Getting pretty late by now. He chased us into the parking lot and gave us a gift card. We returned about a year later with our gift card and everything was just fine.

Returned today for lunch and we are back to being forgotten about. Got drinks (tea and water) after about fifteen minutes and never saw our server, Anna, again. Don't know if she died, quit, or what. After about a half hour people that came after us were getting bread and drinks so we went up to pay for our drinks and go get a meal somewhere. The manager was horrified and would not let us pay for our drinks. She gave us a gift card but I won't be returning to this place.

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The Lasagna Classico Meat Sauce Was Like Eating Tomato Paste. Ugh...
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Rating: 1/51

YORK, PENNSYLVANIA -- Went today 6/17/2015 to Olive Garden for dinner at 4 P.M. We ordered the Lasagna Classico after we were told we could not order the duo (2) meals on one plate... That is only for lunch... FALSE ADVERTISEMENT. We got our salad and there was 1 slice of tomato in the whole big bowl. We got our meal and it was a small serving (LOOKED LIKE A CHILD'S MEAL, NOT ADULT'S MEAL).

We started to eat and we both looked at each other. The meat sauce is terrible... sour tasting. And the garlic sticks were just that... so much garlic we could not eat them. And when it came time to pay we had to figure out how to operate some card swipe machine that was on the tables. We gave our two gift cards to people on our way out. We will not be back. Someone needs to change the taste of their meat sauce. We said something to the waiter and he told us we were not the only people that complained about the taste of the sauce. HORRIBLE.

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Raw / under cooked gnocci
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Rating: 1/51

MICHIGAN, MICHIGAN -- The sauce part of the soup was delish, but the gnocci was raw in the middle, I spit it out, then called customer service who had the manager call me back, and the manager at Olive Garden in Warren Michigan on vandyke said she didn't know how the dumplings could be raw because they "the dumplings" come from the supplier fully cooked, and that just bust my entire bubble, I mean she could have just apologized for the under cooked dumplings, but now she's telling me that I ate a expensive TV dinner.

Now my view of everything on the menu is a frozen TV dinner, want the meatball pizza bowl, hey go pull a pizza out of the freezer, then the waiter ask, "Is everything ok, are you enjoying everything?" That explains why they said pannacotta will never be on the menu. The thrill is gone, I'm not going back to Olive Garden.

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Food Poisoning
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Rating: 2/51

OSWEGO, ILLINOIS -- What happen was my friend and her parents invited me for a hang out and for dinner. They had gotten a reservation for four and when we got there everything seemed fine. We got to our table and I was excited to see what this place was like since it was my first time there. The waiter name Chris had excellent customer service and was really nice. Anyways as we got our food my friend had Macaroni and Cheese.

When we ate she had to go to the bathroom and she did. When we got back to the table she seemed fine until at night she texted me saying that she threw up the Macaroni and Cheese because when she got home she ate the leftovers of the food she had ordered. She asked if I was okay because I was. I was the only one who didn't eat the food. Otherwise, everything seemed fine. I think you guys need to check the food.

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Soup Never Came
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Rating: 1/51

CHERRY HILL, NEW JERSEY -- While at the Cherry Hill, NJ olive garden, the soup I ordered did not arrive without my wife having to tell the waitress to bring it. Secondly, while all of the other people around us got their "second" bowl, the waitress did not ask if we wanted our share of abundance. Again, my wife brought it to her attention. Again, we ordered ice cream - vanilla, that quickly melted before us on steaming hot plates, the waitress asked us how we liked our melting ice cream as though making up for the soup shortage and charged full price for everything. She still got her suggested 20% cash tip.

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Very Disappointing; Food Not Warm; Waiter Was Distracted
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Rating: 2/51

LAWTON, OKLAHOMA -- After being seated, we waited about 10 minutes; then a waitress (serving an adjacent table) stopped by to ask if we had been waited on. We replied "No". She left immediately to find our waiter. He arrived in a few minutes; but seemed distracted the entire time he was serving us. He had our entrees on the serving tray; but stood at the hostess station and talked for several minutes before serving us our food. Not what I wanted - everyone breathing on my food!!!

We arrived at the restaurant about 4:30 PM. My husband and I both ordered the early dinner special ($8.99). Neither of our meals were warm. His alfredo appeared to have been under a heat lamp or something - noodles were dry and sauce was very thick. Maybe it was an off night at the restaurant; but food was not up to Olive Garden's normal standard. Not sure we will return; very disappointing meal.

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Frozen Food???
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Rating: 1/51

JANESVILLE, WISCONSIN -- Took my daughter to Olive Garden in Janesville Wisconsin for lunch. Typically have the soup and salad but decided to get some pasta. So I ordered angel hair pasta with marinara sauce and meatballs. When the dish came the meatballs looked very strange. When I bit into them they were wet soggy and pale and the most tasteless meatballs I've ever eaten. When the waitress came around I asked her if the meatballs were frozen. She said yes they were.

I think Olive Garden should be ashamed of themselves for using frozen meatballs. You Bill yourself as an Italian restaurant and for the outrageous prices you charge for a simple pasta dish I think it's ridiculous that you sell frozen meatballs and horrible ones at that. I could have stayed home and made my own pasta and marinara sauce for about $2. Not the $14 that I paid for my dish. The bill was $45 for a meal that I didn't even enjoy. Last time at Olive Garden.

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Horrible
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

LEES SUMMIT, MISSOURI -- It was 6pm on 12-04-2018, we were seated in Olive Garden, and asked would you like to order the special on any alcoholic beverages, and of course I order the five dollar watermelon margarita. After we ordered our drinks we order our meal, I ordered the chicken and shrimp carbonara with soup. When the server returns with the meal, the chicken was not sliced or tossed with the shrimp, the pepper was not chopped, it was thrown in with the dish, whole, and the chicken and shrimp carbonara was not properly season. The soup did not have all the ingredients in it, when you advertise a meal then when you receive it and it does not look the same, something is wrong, red flag.

The drinks that we ordered, I would never order a five dollar drink again at Olive Garden, they took too long and when we received our drinks it was served in a shot glass. I did not ask for my money back or order a different meal, I paid for my meal with a tip included, but as I was walking out another man ordered the same meal I had and his was well put together. Not sloppy like mine. When serving meals they should always be equal and the same unless the purchased more in their meal. I will not be returning to Olive Garden in Lee's Summit, MO.

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Buy One Get One to Go $12.99 "Bait and Confuse" Special
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Rating: 1/51

HOUSTON, TEXAS -- Went to lunch with a group of nursing home residents. We were all confused about the $12.99 buy one get one. The menu was so confusing most of us had to try and get an explanation of how it worked to get the $12.99 deal. We'll through several explanations we still got it wrong. What we thought we bought for $12.99 plus a drink turned out to be $21.95.

Management was not helpful other than to go over the complicated menu and leave it like that. There were no senior discounts and of course a restaurant that serves a lot of salads "still" only has two dressings to choose from... ranch and Italian, and I don't like Italian dressing. The waiter was great. I'm sorry that the cost of the meal ate into his tip, he deserved more. I "used" to eat at OG at least 3 time a month, but after this "bait and confuse" menu I won't be back!!! Same on the marketing and shot callers. You now have sooo many unhappy customers.

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Making Reservations
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Rating: 1/51

WHITEHALL, PA -- Called and ask to make reservations for a party of 8, was told I could not make reservations on a weekend, I needed to go to the website (waitlist). I did so, the website said for a party of 7 or more call the restaurant, I called back and whoever answered the phone was very crabby, I told her I called the restaurant a few minutes ago to make reservations and was told to go to website and it won't let me make reservations, she then proceeds to tell me that she can't help me it's first come first serve. Who the hell tells a customer that especially with a party of 8. Very disappointed.

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Olive Garden Rating:
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1.6 out of 5, based on 65 ratings and
121 reviews & complaints.
Contact Information:
Olive Garden
1000 Darden Center Drive
Orlando, FL 32837
407-245-4000 (ph)
www.olivegarden.com
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