YORK, PENNSYLVANIA -- Went today 6/17/2015 to Olive Garden for dinner at 4 P.M. We ordered the Lasagna Classico after we were told we could not order the duo (2) meals on one plate... That is only for lunch... FALSE ADVERTISEMENT. We got our salad and there was 1 slice of tomato in the whole big bowl. We got our meal and it was a small serving (LOOKED LIKE A CHILD'S MEAL, NOT ADULT'S MEAL).
We started to eat and we both looked at each other. The meat sauce is terrible... sour tasting. And the garlic sticks were just that... so much garlic we could not eat them. And when it came time to pay we had to figure out how to operate some card swipe machine that was on the tables. We gave our two gift cards to people on our way out. We will not be back. Someone needs to change the taste of their meat sauce. We said something to the waiter and he told us we were not the only people that complained about the taste of the sauce. HORRIBLE.
FREDERICK MD -- My friend and I decided to eat at Olive Gardens. She had been there before but I hadn't. No waiting line. The hostess took us to a booth farthest from the entrance. Actually if we went any further we would have been in the parking lot. I am almost 80 but friend is 12 years younger. This booth in the corner was to say the least not what we expected.
Both of us ordered soup, salad and one bowl of salad. I did not expect to share this with anyone. My friend ordered coffee and when the unfriendly waitress sat the credit down, it left credit on the table a and she didn't even wipe it up. No paper napkins for us to do so as we had cloth napkins and those I like. We got our check and they charged us the dinner price instead of the lunch price from the menu we ordered from only 3.00 dollars each difference but the whole experience was not what I expected.
My friend called after she got home and explained the price difference. I think she hot a gift card for the restaurant. The whole experience left me knowing I would not return nor recommend this place. We got to the movies and eat out usually 2 times a week and eat out other days to do. I have been accustomed to better service than we got.
BEACHWOOD, OHIO -- Our server took three reminders about drinks, he was slow, and one of us had asked for light sauce brought it with heavy sauce then brought it back to kitchen and didn't return with it until one of us approached him. At that point the rest of us were about done eating and he gave the person that asked him attitude. When the food finally arrived he stopped at a table by us for yet another conversation and made us wait even longer.
After we received our check an enormous amount of time went by and we all dug up cash instead of our cards and got ready to leave. I stayed behind to find him and let him know the money was on the table and he continued to ignore it and took dishes from another table leaving about 200 dollars on the table. I was embarrassed to have suggested the restaurant for a very special birthday and I will never return. Since there were a number of people with us I am sure word of mouth will effect people visiting there.
RIDGEMAR MALL FORT WORTH, TEXAS -- Ordered two meals "to go" and was told that only two bread sticks came with a to go order. When my wife ordered she asked the young lady. I asked the manager "a very rude manager" how many bread sticks am I allowed if I "eat in". The answer "unlimited." Ask for more bread sticks for "to go" and was rudely denied. We have patronized Olive Garden since they opened this location but will never again.
I should have cancelled my order and left the sack sitting on the bar, if I had it to do over that's what I would do, but for some reason I just don't think that sneaky, but let it be known, I will never set foot into Olive Garden again.
WILMINGTON, NORTH CAROLINA -- My boyfriend took me to Olive Garden in Wilmington, NC off of Market Street for my very first time eating at the Restaurant. Waitress was rude when she took our order. When she brought out our salads, we asked for extra ranch and she said they were out. Let me remind you we visited the place to eat at 11:30 am. How can they be out of ranch before lunch even hits. I've seen many people ordering ranch with their salads... Now we also ordered the chicken parm sandwich, OMG I would rather have vomited in my mouth. I'd rather go to Hardee's and order a six dollar burger, than eat at Olive Garden again.
GRESHAM, OREGON -- Right before Christmas 2013, a friend and I met up for lunch at Olive Garden. I ordered the lasagna, judging by the pictures that it would be a decent sized meal. Not. Very disappointed at the size of it on the plate. It was more of an appetizer than a real meal. Don't plan on going back. Service great. The beverages are overpriced also along with not getting enough of the bread sticks when first brought. One always has to ask for more. And along that line, how come only 3 black olives in the big salad they bring? Really stingy with the olives and that has never changed.
For what one gets as an entree, it is way overpriced. Either plan on eating before you go or don't patronize this restaurant chain at all. Try Applebee's.. they have great deals plus appetizers for less than Olive Garden.
KNOXVILLE, TENNESSEE -- My bridge group has gone to Olive Garden twice for lunch. Both times the service was poor. The 2nd time it was so poor we reported it to the manager who came around to ask how we were doing. Our server was very slow, it took at least 15 minutes for our drinks to arrive, 15 more minutes for him to take our orders, 15 more minutes for him to bring two of the meals (soup and salad) then 15 more minutes to bring the other 2 meals (only because we asked him what was going on).
The manager came back and brought $5.00 coupons for each of us. We told him that we wouldn't be coming back. Then we waited for our bill.... it took at least 15 more minutes! The manager came around to see if things had improved since the last time he'd seen us and we said that it hadn't. Then another manager came and he decided that we didn't have to pay for our meals. That was very nice, but we won't be going back. We were there on a Thursday afternoon at 1:00... it wasn't busy. We didn't leave until 2:30.
SAN FRANCISCO, CALIFORNIA -- I ordered lunch to go over the phone at 12.30 pm on Sunday for pick up at 1.30 pm. When I picked my food up I was told that I was being charged for dinner (not lunch) - this was not told to me when I first ordered over the phone. I was really shocked and inquired about it - was told that the special order of $25 was different - I was not told this on the phone. I ended up paying more than what I bargained for. The food was small and not worth the amount paid for. I had asked for extra salad and breadsticks but was not given any of it. The only good thing were the salad and breadsticks we were given.
BIDDEFORD, MAINE -- I recently was eating at this location, when I asked if they were hiring. I was told yes and the manager actually came to table to talk to me. He told me how to apply online. I went home and applied. I had told the manager that I lived 6 hours away and was currently working and would need to give 2 weeks notice to current job but .... was going to relocate when I had secured a job in the Biddeford area.. I was called in for an interview a week later and drove back..(12 hours) round trip... All went well and I went back to work at present job waiting to hear from Olive Garden. I was called back for a secondary interview.. and again.. drove 12 hours round trip.
I know for a fact that I have great references....17 years experience as waitress.... manager..... and bartending. I never got so much as a call as to say they weren't interested. I have since then relocated and we went to the location and one of the "new" in training waitresses, forgot our appetizers... and upset a full glass of soda all over the table...
Kudos to the Manager of the Biddeford Olive Garden...You got a good eye for whom you choose to represent the Olive Garden.. I had told the manager to not contact current employer because they didn't know I was looking for another job.... and sure enough that's just what he did... I later found out the person he spoke to was upset I was leaving and spoke out of turn.... My other references were people I had worked for years and gave me a rave review..... Maybe you need to rethink your current management...
Olive Garden used to be a decent restaurant with reasonable prices and generous portions. They gave you your money's worth. The menu prices are much higher now with noticeably smaller portions. We visited them about four months ago and were not happy with the meal. Maybe they just had a bad night. Not anxious to return we were given a $50.00 gift card so we gave them another try.
Went on a Monday night at 8:00 pm and we still had a 20 minute wait for a table. The service was very slow. Our server took over 15 minutes just to bring the soup & salad and he forgot the beverages. After that he disappeared and we still had not ordered. Finally he returned but seemed unsure about the menu. They have mostly kids working there.
Fast forward. I ordered the Chicken & Shrimp Carbonara for $16.95. When served it consisted of a small portion of pasta, 5 baby shrimp and 4 very small bite size pieces of chicken. It was more like an appetizer. My wife ordered the Steak Toscano, a 12 oz center cut strip for $20.75. The steak was not tough but it was dry and had no flavor. It needed some gravy as did the mashed potatoes which took another 10 minutes to get. By this time the steak was cold.
Conclusion: We are done with the Olive Garden. For the prices that they are now charging with small portions we can go to a real Italian restaurant and get much better food. They lost a customer.