Priceline Consumer Reviews - Page 7

TAMPA, FLORIDA -- An unexpected death in the family meant I had to fly across the country and rent a car for 3 days. I returned the car to the original point of rental. (Airport) after just one day. Priceline will not refund me any difference and neither will Avis. $200 plus for just one day. This was not an airline flight but just a car rental. I will never use Priceline or Avis again. Total rip off and unsatisfactory customer support. Never again.

Terrible!! Terrible!! Stay away!!! I have been trying to get help from them about an issue I had with my hotel reservation. They are just not helpful at all. The first lady told me they would get back to me in 3-5 days. It's been way more than that and I have talked to them for ten times now. I am just so upset! Don't buy with them!!! It's not worth it!!! I had a humiliating situation in one of the hotels I booked through them and it's been such a nightmare!!

Was told there flight prices were cheaper they most definitely the were the most expensive

CALIFORNIA -- I made a reservation online, I push the bottom where it says canceling and it did not go through.I did not receive an email.I called the next day and they refused to cancel it.

CALIFORNIA -- I found out after booking through Priceline that booking directly Advantage car directly is $30 less than what I prepaid. Thanks for the "DISCOUNT" .
Reservation 13598142320.

ORANGE COUNTY, CALIFORNIA -- I used to use Priceline name your own price a lot, now all I Win is hotels that charge extra for parking, up to 26 a night. The fee is never disclosed in advance, it's a scam

Priceline states when you do their name your own price car rental, you'll get one of 5 major brands. I had no problems the last 3-4 times I used this Priceline service. This time however, after agreeing the transaction would be non-cancellable, I was given a no-name, off airport site car brand, Sixt. This is classic bait & switch. Now Priceline is playing hardball because they said the contract was non-cancellable, totally ignoring their bait & switch! Buyer beware.

WISCONSIN -- Was charged for parking in Milwaukee because of the PL booking, otherwise free. Asked Priceline for a refund on 5 occasions over 3 months. Always promised that it is being "reviewed by senior PL management. Your complaint will be resolved within 7-10 days." There is no senior management. They just hope I go away. Has anyone sued PL in small claims court?

ATLANTA, GEORGIA -- Didn't receive the room that I pre-paid from Priceline.com. The hotel charged my card even though I had a pre-paid reservation. They charged it at a much lower rate and Priceline wouldn't honor the difference. I will never use them again and neither should you. You've been warned.

I booked a hotel with Priceline and was called at 11:20 pm the night of check in. They informed me the hotel had no room available to me and there was no other rooms within a 40-mile radius. They did nothing to help me and only refunded amount paid.