CINCINNATI, OHIO -- Recently I had enrolled in a new Sprint PCS plan and received my new mobile phone. Upon reading the instructions for the phone I discovered I could track my minutes used by using one of the functions ... read full review5 Replies - Latest reply on 12/06/2013
I have been with Sprint for 5 years I recently purchased wireless internet with them. The next month I checked my bill and it was $900 when I called them to see what had happened they just told me I went ... read full review
Theft by Billing
LEXINGTON, KENTUCKY -- I am posting the content of my online complaint to Sprint PCS because I assured them that I would tell as many people as I could to stay away from them. Thanks for helping me keep my promise. See below:
I ... read full review8 Replies - Latest reply on 10/17/2007
STATEN ISLAND, NEW YORK -- Wow, after being with Sprint for TEN (10) years, I think I reached my end. I was going to upgrade my phone to the new Instinct, and upgrade my plan to the 99.00 everything. My current contract expires ... read full review4 Replies - Latest reply on 12/04/2008
Sprint PCS Spending Limits
I've been a Sprint PCS customer for 6 years or more. I have two personal accounts, and I pay (one way or another) for Sprint PCS service for several family members. My account is paid through automatic ... read full review2 Replies - Latest reply on 05/09/2006
Sprint's Questionable Billing
Here's how Sprint PCS works. When you sign up you get assigned a "credit line." Ex: my monthly credit line was $200. My monthly charges were $200+...well well...there's a problem. They shut you off one ... read full review1 Replies - Latest reply on 03/14/2006
I was a loyal customer of Sprint for 12 years. Well beware if you are not a new customer. Sprint used to have loyalty rewards for long time customers. Not anymore, new customers get free phones and better monthly rates. The long time users get nothing, I had 5 lines for 12 years, cancelled all of them today.
Sprint would no longer give free upgrades, and plans for old customers were higher then a newbie! They wanted $90 for one Unlimited usage smart phone and $129 to keep my other reg. phones, total $219 per month. WHAT? I went to Metro Plus have unlimited usage for two smart phones and one reg. phone, total monthly fee is $95. Sprint should appreciate their long time customers who pay their bills!!!
I have been in Sonoma since 1988, and have used Sprint since 1992. The service now is slow, unreliable and intermittent for both Broadband and cellphone usage. Sprint has basically oversold the product and totally lacks capacity to handle the volume, and therefor the product is useless! 1 Replies - Latest reply on 06/15/2013Add reply
I have had Sprint for years and in most places the service is good and their customer service is head and shoulders above other cell phone companies. (MY wife uses Verizon) I have used their service in such places as Athens NY, Boulder Colorado, the Virgin Islands, all over New Jersey. I have rarely had a problem. Add reply
From the day I signed up go the unlimited plan to the TV ads, unlimited is unlimited. But I had to find out the hard way that if go over 5gb they cut off your line completely and they won't turn it back on, therefore their unlimited plans are what they say they are, that's not tooth somebody should do something about that. That's false advertisement 1 Replies - Latest reply on 04/26/2012Add reply
After many conversations with Sprint last week regarding overage charges to my account, that were erroneous as they were calls made on their "free" nights/weekends and cell-to-cell, they have now blocked access by me to my online account. No surprise really as they did not like me being able to see and copy the incriminating proof. 1 Replies - Latest reply on 02/09/2012Add reply
I bought a 2012 Ford Focus Hatchback in Minnesota June 29, 2011...
2 Replies - Latest reply on 08/30/2011Add reply
Continued: FINALLY!! My car is fixed. After having the service manager ride with me (30 miles one way down the freeway and back) so that we both knew exactly what I was trying to describe about the car's steering; definitely was a problem and needed fixing. It took 3 weeks to get the part (a new rack for the steering), which was no fault of the dealer for the delay.
Now my new Ford Focus drives like a dream, as every new car should.