I was a loyal customer of Sprint for 12 years. Well beware if you are not a new customer. Sprint used to have loyalty rewards for long time customers. Not anymore, new customers get free phones and better monthly rates. The long time users get nothing, I had 5 lines for 12 years, cancelled all of them today.
Sprint would no longer give free upgrades, and plans for old customers were higher then a newbie! They wanted $90 for one Unlimited usage smart phone and $129 to keep my other reg. phones, total $219 per month. WHAT? I went to Metro Plus have unlimited usage for two smart phones and one reg. phone, total monthly fee is $95. Sprint should appreciate their long time customers who pay their bills!!!
No Longer Have Service at My Home
APOPKA, FLORIDA -- I have been a Sprint PCS customer since I purchased my first cell phone. They did an upgrade to the tower in my area. Since this upgrade, I have had pretty much no service at my home. That doesn't fix ... read full review1 Replies - Latest reply on 05/27/2013
I have been in Sonoma since 1988, and have used Sprint since 1992. The service now is slow, unreliable and intermittent for both Broadband and cellphone usage. Sprint has basically oversold the product and totally lacks capacity to handle the volume, and therefor the product is useless! 1 Replies - Latest reply on 06/15/2013Add reply
I have had Sprint for years and in most places the service is good and their customer service is head and shoulders above other cell phone companies. (MY wife uses Verizon) I have used their service in such places as Athens NY, Boulder Colorado, the Virgin Islands, all over New Jersey. I have rarely had a problem. Add reply
From the day I signed up go the unlimited plan to the TV ads, unlimited is unlimited. But I had to find out the hard way that if go over 5gb they cut off your line completely and they won't turn it back on, therefore their unlimited plans are what they say they are, that's not tooth somebody should do something about that. That's false advertisement 1 Replies - Latest reply on 04/26/2012Add reply
I have had my phone with Sprint for almost 2 years. there was suppose to be a program to help keep people with Sprint since people are leaving Sprint, so the guy I spoke with told me he was going to set ... read full review
After many conversations with Sprint last week regarding overage charges to my account, that were erroneous as they were calls made on their "free" nights/weekends and cell-to-cell, they have now blocked access by me to my online account. No surprise really as they did not like me being able to see and copy the incriminating proof. 1 Replies - Latest reply on 02/09/2012Add reply
Check Your IP Often Folks
U.S.A -- Hi folks as some of use now mobile phones are like walkie talkies or cb radios. Allocated services use "base stations" to communicate just like cb's do. Examples of personal base stations are cordless ... read full review12 Replies - Latest reply on 05/03/2012
I bought a 2012 Ford Focus Hatchback in Minnesota June 29, 2011...
2 Replies - Latest reply on 08/30/2011Add reply
Continued: FINALLY!! My car is fixed. After having the service manager ride with me (30 miles one way down the freeway and back) so that we both knew exactly what I was trying to describe about the car's steering; definitely was a problem and needed fixing. It took 3 weeks to get the part (a new rack for the steering), which was no fault of the dealer for the delay.
Now my new Ford Focus drives like a dream, as every new car should.
Keep in mind that I have a corporate account with every option they offer. I had a faulty phone (Instinct) so they offered to mail me a new Instinct. That phone had the same problems. So, after 3 days of missed work and countless hours talking to countless people on the phone and in the store; I was told that I could either take another new, but same version, Instinct-which the techs and managers at the store told me would likely be faulty-or, I could take an Lg Rumor from 2007! This is the kind of service their corporate people receive. So, avoid this company like the plague. God help those who sign a contract with Sprint! 1 Replies - Latest reply on 01/09/2011Add reply
KENTUCKY -- Sprint phone service is pretty good and reliable, however the phones are not really that good, and when you take them in to be repaired the policy is if it can be repaired they will repair it but if not you have to send in the old phone and pay $50 even if you have insurance. Here is the "kicker" depending on the technician depends on if your phone gets fixed or not. There is no consistency one technician may repair it while the other may just look at it and flat out say it can't be fixed. I have 4 lines and I have the same phone for all lines. All the phones did the same thing cut off by itself one technician allowed the phone to be replaced while the other technician told me that each of the other phones needed to be sent in. Sprint employees are not friendly they are rude, there seems to be a lot going on in the store maybe they don't have enough employees. Getting through to speak to a manager is difficult. 1 Replies - Latest reply on 01/08/2011Add reply