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Staples

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264 Reviews & Complaints

Company Contact Info
Contact Info: 500 Staples Drive | Framingham, MA 01702 | 508-253-5000 | www.staples.com

Top Customer Complaints & Reviews:

I had an appalling experience in not one but TWO different Staples stores yesterday, and I feel I have no choice but to formally notify you of this matter, as it has made it impossible for me to EVER shop in a Staples store again.
NEVER, NEVER, NEVER buy a Staples Warranty via Easy Tech Force. I am absolutely disgusted with the $300 warranty I was sold that was supposed to protect me in the event of my laptop being damaged.
I drop of my son's computer off at Staples at Almeda Genoa in Houston Texas. They charge me $75.76 for a computer diagnostic check and was told that the hard drive was bad.


Latest Reviews:

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Great Customer Service and Professionalism - HP Printer
GOODYEAR, ARIZONA -- I would like to compliment Brandon Hagen on going above and beyond in handling my printer problem. Brandon went through all the ...
-- Compliment Posted by Mmmhedrick on 05/14/2013

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Repair Pricing - Easy Tech
NORTH MYRTLE BEACH, SOUTH CAROLINA -- A non techie friend brought her Toshiba laptop to Staples to see what the cost would be to replace the cracked LCD screen.. The ...
-- Informative Posted by Firedan1nj on 05/14/2013

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Outstanding, way beyond the help I needed - HP Laptop Computer
1755 PEEBLES CREEK PKWY GOODYEAR, ARIZONA -- If ever a person, department, store deserved a 5+ Star Rating, Staples in Goodyear is it. Brandon in technical support not only ...
-- Compliment Posted by M_chalker on 05/14/2013

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Terrible Customer Service - Coffee Brewers
I will never buy a product from Staples again and obviously they do not care as they do not want to sell their products. I called ...
-- Complaint Posted by Wpt86 on 05/06/2013

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Rude Manager - Pens
WOODBURY, MINNESOTA -- Went in the store to get a certain pen. No one around to help me. Finally I found Kevin, store manager to help me. All he did ...
-- Complaint Posted by Morris459 on 05/05/2013

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Tech Installed a New Computer System at My Home Office - HP Desktop Computer and Printer
ROCHESTER, NEW YORK -- I use a computer at my home office for my on line and local Antique business. My original computer stopped working and wouldn't ...
-- Compliment Posted by Pictech on 04/25/2013

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Complimenting a Store Associate - PC Tune-Up and repair -- Compliment Posted by Slasusa432 on 04/18/2013

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Excellent employees - Computer Service -- Compliment Posted by Jackeeo on 04/11/2013

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Great Clerk -- Compliment Posted by Mcadol on 04/11/2013

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Staples Wiped Out All Data From My Computer - PC
PRESQUE ISLE, MAINE -- My husband's computer cord stopped charging his computer and it went dead. We took it to Staples and they said it needed a new ...
-- Complaint Posted by Kathy_gunderman on 04/04/2013

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Great Employee, Excellent Service! - Copy & Print Center in Columbus, GA, serviced by Alicia Sahffold
COLUMBUS, GEORGIA -- Thank you to Staples Copy & Print Center in Columbus, GA #1266. Alicia Sahffold was the customer service representative in the ...
-- Compliment Posted by Pds69 on 03/29/2013

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Return of a Copier - Canon 892 -- Complaint Posted by Blyons on 03/20/2013

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Many Thanks
APPLE VALLEY, MINNESOTA -- Many Thanks to Dave Miller of the Staples Office Supply store in Apple Valley MN. My husband & I purchased a Sentry Safe at ...
-- Compliment Posted by Fxylady on 03/19/2013

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Fantastic Computer Service - Computer
MEDFORD, NEW YORK -- My computer needed a tune up ASAP as we were leaving for a month long vacation in Florida. I could not access the internet and ...
-- Compliment Posted by Momrules160 on 03/19/2013

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HORRIBLE customer service!!!! - Online staples copy and print center
ONLINE, MICHIGAN -- Worst customer service ever!!! I placed an order online with the copy and print center. At the check out it said free shipping. ...
-- Complaint Posted by Omgitsambsz on 03/17/2013

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