Coffee of the Day
SOUTH RIDING, VIRGINIA -- You do not get what you pay for at Starbucks, particularly in South Riding VA. The Coffee of the Day (COD) is not the same as the posted sign. The posted sign is different than the hang tag signs on ... read full review17 Replies - Latest reply on 05/25/2008
Stolen Tablet, Unconcerned Employees
PASADENA, CALIFORNIA -- A few minutes ago a thief walked off with my tablet PC from inside a small Starbucks with 4 security cameras. The store employees refused to help. They declined to call the police. They declined to review ... read full review9 Replies - Latest reply on 08/25/2013
The Cold Truth About Starbucks
DUNKIRK, MARYLAND -- I ordered a Grande iced tea at the Dunkirk, MD, Starbucks and indicated I wanted just the tea in one cup and a cup of ice in another. Employee proceeds to hand me a cup one-third full of tea! I asked ... read full review7 Replies - Latest reply on 11/05/2013
MAPLE VALLEY, WASHINGTON -- I work nearby went there everyday for 2 years I might have gotten maybe 10 good drinks at the most. It was frustrating I usually had to have it remade which wasted my 30 minute break. Most the time however I just started dealing with the foam less drink. But for the price and the big name of a Starbucks drink, the baristas should know how to properly foam a drink. And it applies to many locations.
2 Replies - Latest reply on 06/01/2013Add reply
I've learned a good drink from Starbucks is few and hard to find. BETTER TRAIN YOUR BARISTAS STARBUCKS!
NEW ORLEANS, LOUISIANA -- On 4 November I visited Starbucks Sheraton 500 Canal Street, New Orleans, Louisiana 70130.
I purchased 1 latte, 1 orange juice, 1 brownie and a packet of glazed almonds from station 01. The invoice ... read full review4 Replies - Latest reply on 12/26/2012
NORTHVILLE, MICHIGAN -- 8 mile and Haggerty Rd. in Northville, Mi.
1 Replies - Latest reply on 04/05/2012Add reply
Been frequently visiting this location and as of today, it was the last straw. The cashiers ignore you. The persons making the coffee take their sweet old time. And when you do finally receive your order it tastes like crap.
I had to remind the workers what I had many times just so my coffee wasn't passed off to another customer, as well as the workers giving out orders that were after yours being served before yours. Done going to this location.
LAS VEGAS, NEVADA -- So, no Starbucks in airports ever have toasters for bagels. It's one of the only places at times to find a bagel and is it too much to ask to get it toasted? Who eats just a plain bagel? It's ridiculous. You're actually loosing money because of this one incident. I will never choose Starbucks for anything. I saw a few other people walk away as well because of the issue. I don't even care to toast it myself but bagels get toasted and I wanted it for breakfast and now I'm just p****d off. 2 Replies - Latest reply on 12/01/2012Add reply
I ordered a tall cappuccino at Starbucks on 87 street Overland Park, Kansas. My first surprise was on lifting the cup. It was so light the person making coffee could have easily made out how much coffee it contains. I opened lid and could see only foam. 3 sips and the coffee was over!! Not worth the buck at all!!! 2 Replies - Latest reply on 02/28/2012Add reply
I go to this location almost every week. Have noticed lately that lattes are only half full. Mostly foam. Cost is expensive for half a cup. This is my treat to myself, guys don't cheat us just because you have plenty of business. I thought you were better than that!!! 5 Replies - Latest reply on 11/23/2011Add reply
LOS ANGELES, CALIFORNIA -- No one ever reviews the good in people only the bad. I frequent the Starbucks near my house on National and Castle heights. I love going there. The service is outstanding, the employees go out of their way to make sure every customers is happy. One employee is the best of all and that is Alex. She always smiles, pleasant, and always seems happy to see me.
2 Replies - Latest reply on 04/28/2013Add reply
I am spoiled by this Starbucks and I just wanted to let you know.
Starbucks are in the middle of changing their members scheme. That's of course up to them. However, the new scheme is nowhere NEAR as good as the old, the Baristas in the several Starbucks I use have no clue what is going on, and Corporate seem to be ignoring the comments on their own website.
2 Replies - Latest reply on 03/21/2010Add reply
Instead of applying the 10% Discount to your order at the point of sale, you now have to collect 'Stars'. If that isn't bad enough, it is ONE star per ORDER not per DRINK. Fifteen Stars gets you a MAILED COUPON for one free drink. I have already seen people splitting their orders and paying for one at a time, and if this continues the lines will just get longer and longer and longer.
There is a small group on Facebook, but if Starbucks are ignoring pleas on their own site, why would they listen to another?
SEATTLE, WASHINGTON -- I ordered double tall no foam caramel machiato this morning; and then I was standing there and wondering why my drink took long time to make and I was the only person there...so I moved closer to see what's going on and I saw the barista and the cashier girl just standing there and talking so I asked them for the drink since I had to rush and go to work....anyway she made me my drink and I left and when I got to work I realized that she had gave me a regular black coffee with milk and caramel syrum instead of what I ordered... I was very pissed, first of all those emplooyes are very rude and their drink is nasty...i love Starbucks drink but today will be my last day, I'll start going to Tully's instead, and it's just across the street from Starbucks hurray. so anyways those stupid thieves can go to hell.6 Replies - Latest reply on 07/22/2009Add reply
LOS ANGELES, CALIFORNIA -- Hello Starbucks,
8 Replies - Latest reply on 07/18/2009Add reply
I went to Store #624 with a "mystarbuckvisit" coupon for a free tall drink from a recent visit. As I hand it to the cashier, Janice, she tells me she can't accept it since I only had the bottom section of the coupon. I had removed the top part of the receipt that had the visit date on it. I asked if you can just check my customer code, which was on the receipt, or the complimentary beverage ID code, since all of these were directly linked to my previous purchase. She said no. Clearly, I am not happy and as I look at the coupon it says nothing about not removing the top portion, etc. But the barista won't budge, so fine Starbucks, after fuming for a few minutes over what I think is poor customer service, I ask her to cancel my order and refund my sale of $6.70. I walk 1 block down Melrose and go to The Coffee Bean and happily spend my money there. So, you may have saved $1.95 by not giving me my tall coffee, but you've lost a customer. I think you need to specify on your coupons that they should remain intact, even if they are 12inches long, or they won't be honored oh, and I think a call and apology from the barista would go a long way! You have my number.
I'm having a "can't sleep" night so I grab my laptop and walk over to the 24 hour QFC on 8th in Bellevue, Washington. grab a seat and wait for the Starbucks to open. I doze of for a minute waiting for ... read full review13 Replies - Latest reply on 05/03/2009