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Travelocity

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518 Reviews & Complaints

Company Contact Info
Contact Info: 4200 Buckingham Boulevard MD 1400 | Fort Worth, TX 76155 | 1-888-709-5983 | www.travelocity.com

Top Customer Complaints & Reviews:

There was a mix up with a hotel reservation date in February (2 months ago) that was a simple fix. I booked a hotel. I got there and they didn't have my reservation.
After reading many of the complaints posted on this website regarding Travelocity I am astounded and appalled by the service that Travelocity's customers have received.
Please learn from my lessons before you ever think about buying gift card from Travelocity. We bought $500 with my wife's bonus before our trip to Alaska.


Latest Reviews:


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DO NOT use this service!! Worst experience ever! Customer service is terrible! - Customer Service
SEATTLE, WASHINGTON -- There was a mistake that was made to my travel plans (cant confirm if it was my fault or theirs) however, when I called and asked ...
-- Complaint Posted by Minniesaroyan on 05/22/2013

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Travelocity Failed to Tell Me of a Connecting Flight Change Which I Could Not Make! - Travelocity.com
I booked airfare and hotel thru Travelocity. com. Frontier changed the connecting flight in Denver and notified Travelocity ...
-- Complaint Posted by Tgroda on 05/15/2013

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Travelocity does NOT honor their own cancellation credit rules - Airline Credit
CALIFORNIA -- I had to cancel (or rather postpone) a flight I'd booked in April 2012 for a flight scheduled to depart May 2012. Per the emailed ...
-- Complaint Posted by Kristin875 on 05/08/2013

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Do Not Book Hotels From This Company - Hotel Accomodations
My husband and I booked a room in New Orleans at Harrahs hotel. The room was supposed to be a luxury room suite with 2 queen ...
-- Complaint Posted by Nsgstud on 05/05/2013

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Worst Experience Ever, Crooks and Thieves - Vacation Package
LOS ANGELES, CALIFORNIA -- My girlfriend and I tried to book a vacation package with this site but at checkout the website rejected the credit card and ...
-- Complaint Posted by Aguilar037 on 04/26/2013

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Don't Pay Upfront Total Cost of Flight, Hotel, Car. - Insurance for Travel Reservations
Don't pay money upfront to companies like Travelocity, Expedia, and others. If you cancell or miss the flight, they don't ...
-- Informative Posted by Hrbdvm51 on 04/21/2013

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Poor Service - Travelocity "Top Secret Hotel" Service
I booked a hotel in the Charleston SC area for one evening 4/3/13. I used Travelocity's "top secret" hotel booking process which ...
-- Complaint Posted by Nicks5030 on 04/05/2013

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Horrible Service - Questions on Booking
I booked a cruise with Travelocity and the pricing was good. When I received the e-mailed confirmation, I noticed that it was ...
-- Complaint Posted by George_chin11545 on 03/24/2013

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Customer Service Agents -- Informative Posted by Clarence_brooks on 03/09/2013

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Don't Use Travelocity for Airline Tickets - Go Direct to the Airline! - Airline Tickets
NEW YORK -- I don't think I could outline everything that went wrong with my most recent booking with Travelocity. I have been a customer ...
-- Informative Posted by Marthasimmons on 02/27/2013

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Be Careful - Air Ticket -- Complaint Posted by Ojitomx on 02/20/2013

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Worst Customer Service I Experienced in my 53 years - Change of Reservation
I will never use Travelocity again! Booked a room for my son traveling from GA to FL for interview, was delayed and requested ...
-- Informative Posted by Ttaylor0218 on 02/12/2013

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Not Guaranteed a Ticket Even if You Get Confirmation - Flight Booking
This is absolutely ludicrous. They never confirmed my seats with the airline so they basically can't give me what they confirmed ...
-- Complaint Posted by Mereling on 02/11/2013

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Do Not Use Travelocity - Even With A Confirmation Number You Are Not Guaranteed A Room You Paid For - Hotel Rental
I will never use Travelocity again! I booked for and paid for a hotel through Travelocity at the Seattle Marriott Waterfront. ...
-- Complaint Posted by MLCraven1 on 02/07/2013

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