Never EVER again
I have used Travelocity for years without incident. I tried to book a flight and when it got to the confirm payment page, I received an error message. I tried again, same message. I thought I'd come back ... read full review5 Replies - Latest reply on 02/18/2010
I purchased the travel protection plan for a cruise I was going to take, found out the very next month that I would have to have emergency surgery and could not take the cruise which was going to be 2 months away, called canceled the trip submited my doctors note and paperwork to the insurance company called berkely, after paying 469.00 for myself and a travel companion I was only reimbursed 100.00! What a load of crap!!! What's the use of the insurance if you can't get your money back, travelocity's travel protection plan is a scam and totally useless!!!!!!!!!4 Replies - Latest reply on 11/09/2011Add reply
Do not book airline flights
Using Travelocity for airline tickets can be a BIG mistake. I accidentally made reservations for 1:15 AM rather than PM and was not able to correct the problem without a $300 per ticket charge. And ... read full review22 Replies - Latest reply on 01/04/2010
ORLANDO, FLORIDA -- Do not buy your Disney tickets through this website. I bought a package including hotel and park hopper tickets. I just checked out ticket prices on the Walt Disney World website. Right this minute I could purchase the tickets $142.00 cheaper than bought on Travelocity. Of course, the low fare guarantee is only good for 24hrs.
4 Replies - Latest reply on 11/03/2008Add reply
They are Disney tickets not air or hotel, it's not like Disney just said - oh, lets put our tickets on sale!!
Travelocity is "partnered" with "Passport to Fun" which offers $20 cash back when you make a purchase of an airline ticket. I have, in the last 2 months, written, emailed, phoned but all I get is a run-around. Todays letter was that I have to fill out a rebate certificate "which is enclosed" -(which I previously did). Nothing was enclosed.
1 Replies - Latest reply on 08/17/2008Add reply
Last week's letter was that the rebate is enclosed. There was no check in the envelope.
Never Received A Refund
I recently purchased a roundtrip ticket to Mexico City, Mexico through Travelocity. The reservation was with American Airlines and Mexicana Airlines. The Travelocity trip ID number was 7388 7584 7266. ... read full review5 Replies - Latest reply on 06/10/2008
CALIFORNIA -- I will never use Travelocity again!!!
Here's my nightmare: I booked two tickets from Detroit to Cancun for my parents using Travelocity. I got a confirmation email indicating that the tickets had ... read full review3 Replies - Latest reply on 03/14/2006
Never Again Travelocity!!!!
KELOWNA WESTBANK -- Booked hotel and was not sent cancellation policy until after booking was made. Phoned Travelocity to cancel booking within the stated time as our friends had to cancel, so no reason to go on this trip. ... read full review5 Replies - Latest reply on 07/25/2013
Disaster on Our 10th Anniversary
DALLAS, TEXAS -- To whom it may concern:
My name is Brent Mosley. I am currently staying at the Live Aqua hotel in Cancun, MX. My reservation was cancelled by Travelocity, after I was told specifically that my hotel ... read full review
Canceling a Reservation
I would strongly recommend anyone NOT using Travelocity to book ANYTHING!! I am from Ohio and booked a 2 night stay at St. Louis, MO, then a short time later booked a 3rd night to add to it. After staying ... read full review1 Replies - Latest reply on 07/10/2013