Capital One Secured Card - Suspended Service - Capital One Master Card
Secured Capital One Master Card - Complaint
MISSISSIPPI -- I obtained a secured Master credit card from Capital One in the amount of $800.00 limit. Two weeks prior to the payment due date I was receiving email notices to make a payment, which I declined to do. Payment was due on April 6, 2012 and I paid the entire balance of $731.80 on April 3, 2012.
The next time I tried to use the card it was rejected. After a couple of online chats with bank personnel and a couple more phone calls I was informed that my card had a ten day temporary hold placed on it. Since I had to discover this the hard way, I closed the account.
I was informed a week later that none of my security deposit would be allowed for any outstanding balances and my deposit would be held for sixty days from the date of a $0 balance.
Beware of this bank's terms because not all is disclosed before card activation.