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General Electric - GE Dishwasher Model# GDF520PGDBB
Very poor drying cycle. 2012 model dishwasher. - Complaint
Review by kleinert on 2013-01-25
Rating: 
KENTUCKY -- The inside of tub and door is wet after the dry cycle and when the clean light is on. When you open the door the dishes are wet again. The last two times we used the dishwasher is smells like its burning. Two service calls later the technicians told me there is nothing wrong with the dishwasher. That is not a good sign. This model dishwasher is the newest model on sale today. The GE engineers better come up with a fix or they can replace it with a more reliable model.
In my personal opinion, the software programing needs to be updated to include a longer dry cycle or let the heater stay on to the end of the cycle. Also, the vent needs to be made with larger openings to allow more steam to escape. Another consideration would be to include a DC fan to circulate air within the tub at the end of the dry cycle.
In my personal opinion, the software programing needs to be updated to include a longer dry cycle or let the heater stay on to the end of the cycle. Also, the vent needs to be made with larger openings to allow more steam to escape. Another consideration would be to include a DC fan to circulate air within the tub at the end of the dry cycle.
Company Response:
Hello,this is Donna with GE and I am sorry to hear you are having an issue with your new dishwasher. If you'd like to email us with your information, we'll be glad to check into this for you. Our email address is eResponse@ge.com.
Comments:
Posted by At Your Service on 2013-01-26:
GE is not particularly well known for their dishwashers. You've got some interesting ideas but ultimately, as a U.S. standard design, considers the CAL-ROD to be the main form of drying.
Posted by leet60 on 2013-01-26:
The burning smell along with wet dishes at the end of the drying cycle seems to indicate a bad heating element in the dishwasher. There is more information about this here:
http://www.fixya.com/support/r4589033-dishwasher_problems_heating_element_not
http://www.fixya.com/support/r4589033-dishwasher_problems_heating_element_not
Posted by 2cent-er on 2013-02-09:
That's a new- made in USA D/W. GE' hanging their hat on this, so possibly the techs weren't familiar with your model? or there's a problem with this model the factory is not aware of at this time. don't know why you have a burning smell-that's worrisome-you can; close door-hold select cyle & start buttons [at same time] for 5 sec-if any leds [other than lock] come on, there's a fault in one of the components-call for service if one lights. if ok; make sure you use *jet dry* and water coming in is at least 120*..
Posted by GE_Appliances on 2013-03-01:
Hello,this is Donna with GE and I am sorry to hear you are having an issue with your new dishwasher. If you'd like to email us with your information, we'll be glad to check into this for you. Our email address is eResponse@ge.com.
Posted by Eric kleinert on 2013-05-05:
I thank everyone for there advice but, I repaired the drying problem myself. GE will just have to figure it out on there own why this model does not dry properly. As for the burning smell- it was a circuit breaker that burned up. Problem solved.
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