UPS - Lost Package
FAIRFAX, VIRGINIA -- The UPS website said that the package was delivered and left at the front door at 1:05pm. I was home at 2 pm and did not see anything near my front door. It was Friday. On Monday I called to the store (6pm) and complained and they returned money. Today a UPS postmen came and ask me sign the paper that I did not receive the package and since now it will be required for me to be home to sign any package I receive from them.
So why did they punish me for those thing? I am wondering if I can complain somewhere else?