Toyota Motor Corporation Complaint - Prius Problem - Sparkplug / Ignition Coil
Incident = On 1/19/11 My 2005 Prius began to shake while driving on surface streets. I pulled over checked the car but saw nothing that would cause the shaking.
I then started the car and began to drive. The shaking started again like an unbalanced washer. I took the car to Hollywood Toyota. Toyota checked the car and indicated that 2 Spark plugs had gone bad and that 2 Ignition coils had shorted out. As a result the engine had carbon deposits and needed extensive cleaning.
I have done all scheduled maintenance to Toyota specification.
As a result I contacted Toyota's offices to voice safety concerns. Were there any other similar reported incidents and do they consider any safety issues. Didn't get a clear answer at all from them. Toyota once again is in denial with Prius problems.
Damage Resulting = Cost was $989.81. I feel that Toyota needs to reimburse me for these repairs. Had this happened on the freeway results could have been different. I complained to Toyota and they have offered me $348.10 off the total work.
Its not just a money issue its a safety issue as well.