Staples Canada Complaint - Evidenced bad attitude of your store manager at Staples #159 at 3003 Danforth Avenue, Toronto, ONT M4C1M9, Canada
TORONTO, ONTARIO M4C 1M9, CANADA, OHIO -- We are disappointed with the evidenced bad attitude of the racially biased store manager, Mr. [snip].
On March 1, 2011, we stopped by to purchase some supplies.
We requested the Staples store manager Mr. [snip] [a Caucasian-white, clean-shaven, young, male] twice for assistance. He was pretending to be busy, when in fact he was doing nothing.
He chose to ignore us, and went on to assist another Caucasian-white customer who came in after us. The lack of respect for visible-minority customers at this store, the rude manner of this evidently racially-biased store manager, seemed to be confirmed by the fact that there were no visible-minority managers in the store. The visible-minorities were simply workers taking orders from racially biased managers such as this rude Mr. [snip].
The postal-counter weighing-machine was not working either. In spite of us waiting for over 10 minutes and requesting for assistance, nobody came.
We are also left wondering about the evident glass-ceiling for visible-minority employees. If this is the demonstrated attitude of the Staples store-manager, it is not surprising that the other employees follow his demonstrated example in bad customer service.
For the future, we would rather buy elsewhere.