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Liberty Mutual Complaint - Long term disability
Complaint
In 2009 I became ill and was unable to work. I had seen doctors and been hospitalized several times before they found that I had an infection in the disc and vertebra in my neck, by the time they realized what was wrong I was paralyzed from my neck down. I then had two surgeries and had to have rehabilitation to learn to walk, dress, feed myself ex ct. I was disabled by SS in 2010. The company I worked for had long term disability with Liberty Mutual. they paid me for 6 months and then sent a letter saying they believed I could return to work. My doctor wrote them a letter stating I was unable to work at any job. I appealed their decision and they denied me again. They said that their doctors reviewed my case and determined I could return to a sitting job even though my doctor said I could not return to work. I am still in a lot of pain and am unable to sit more than 30 min at a time. My company said I could not return to work without a release from my doctor and they are dropping their relationship with Liberty Mutual Ins Co. because of how they are treating their employees.
Comments:
Posted by Alain on 2011-05-28:
You're going to need an attorney to fight Liberty Mutual on this. Get one as soon as possible.
Posted by Ugagirl on 2012-06-01:
This Company is clearly a profit business. They have no empathy when it comes to their insureds. Once you hit that two year mark on a Long Term Disability Claim, they then begin compiling all the SURVELLIANCE VIDEO and P.I. notes as well as bombarding your physicians with countless phone calls to try and turn them against their own patients. My physican stated that this company is one of the worse out there. They try to bring in clips of survelliance on patients and then try to get the doctor to change his disagnosis. This is an invasion of privacy. They claim, "we saw her with a grocery bag", but didn't bother to see that it was toliet paper she was carrying. They seen her driver her vehicle, but fail to realize that not everyone is wheelchair bound with a breathing tube and a straw that you blow in to move you around. They state "she socialized once". They have no idea of what the conversation or the person they were speaking to. These people are worse than thugs. They take your money and when you have a legitimate claim, it's like they sick the starving dogs on you to finish you off so they can stop paying you. I would not recommend this company if it were the last company on earth and I can only hope that legislation will eventually step up put a these rabie infested animals out of business. They make Enron look like a cake walk. BEWARE... DO NOT USE LIBERTY MUTUAL FOR ANYTHING. Any positive comments have got to be Liberty Employess or family members. The statistics on this company are overwhelming on their denial rate and their bullish techniques.
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